About the Collections Specialist Role

Join Robert Half's esteemed client in the wholesale distribution industry as a Collections Specialist in Landover, Maryland. This long-term contract position offers a prime opportunity to leverage your expertise in accounts receivable and credit management within a dynamic, fast-paced environment. As a key player in ensuring financial health, you'll manage collection processes, resolve disputes, and foster strong client relationships. Robert Half, a leader in financial staffing, connects top talent like you with rewarding careers. If you're detail-oriented, proactive, and passionate about optimizing cash flow, this Collections Specialist job in Landover, MD is your next step. With a competitive rate of $19 per hour, enjoy stability in a role that directly impacts business success.

Why This Role Stands Out

In Landover's thriving business hub, this position combines analytical rigor with interpersonal finesse. You'll contribute to reducing Days Sales Outstanding (DSO) and minimizing bad debt, skills highly valued in collections careers. Robert Half's network provides unparalleled exposure to industry best practices, setting you up for future full-time opportunities.

Key Responsibilities

As a Collections Specialist, your role is pivotal in driving revenue recovery. Expect to dive deep into account analysis, client negotiations, and process improvements daily.

• Oversee commercial and consumer collection activities, prioritizing high-risk accounts for swift resolution.
• Manage end-to-end credit and collections processes, from initial review to final payment posting.
• Engage in proactive outreach via phone, email, and portals to address billing discrepancies and secure commitments.
• Handle sophisticated B2B collections, negotiating payment plans while upholding ethical standards.
• Scrutinize aging reports weekly, escalating delinquencies and implementing skip-tracing when necessary.
• Partner with sales, accounting, and customer service teams to align on collection strategies and dispute handling.
• Maintain strict compliance with FDCPA, FCRA, and internal policies to mitigate legal risks.
• Generate comprehensive reports using Excel and ERP systems, highlighting KPIs like recovery rates and aging trends.
• Proactively identify bottlenecks in collections workflows, proposing data-driven enhancements.
• Diligently document all interactions in CRM systems for audit readiness and performance tracking.

Daily Impact

Your efforts will directly boost liquidity, enabling the company to reinvest in growth. This role sharpens skills in financial forensics and relationship management, ideal for advancing to senior collections or AR manager positions.

Required Qualifications

Robert Half seeks candidates who excel in high-volume collections environments. Bring the following to thrive:

• 1-3 years of hands-on experience in collections, AR, or credit roles, preferably in wholesale or distribution.
• Strong proficiency in MS Excel (pivot tables, VLOOKUPs), collections software like CollectOne or Experian, and ERP systems.
• Exceptional verbal and written communication for delicate client conversations.
• Analytical mindset to interpret financial data and forecast collection probabilities.
• Familiarity with regulatory frameworks governing debt collection.
• High school diploma; business or finance-related degree is a plus.
• Proven track record of reducing delinquency rates in prior roles.
• Ability to multitask in a target-driven setting with minimal supervision.

Preferred Traits

Success demands resilience, empathy, and persistence. Bilingual skills (Spanish) are advantageous for diverse client bases in Maryland.

Why Join Us at Robert Half?

Partner with Robert Half for more than a job—gain a career catalyst. Our client offers a collaborative culture in Landover, MD, where your contributions are valued. Benefits include competitive $19/hour pay, long-term stability, weekly direct deposit, and professional growth through Robert Half's training resources. Network with industry leaders, build your resume, and position yourself for permanent roles. Landover's strategic location near Washington, D.C., provides easy commutes and vibrant amenities. SEO-optimized searches for 'Collections Specialist jobs near me' or 'AR careers Maryland' lead here—apply now to transform financial operations. Join a team committed to excellence and watch your collections expertise propel your career forward. (Word count: 812)