About the Collections Specialist Role at Robert Half

Robert Half, a global leader in financial and accounting staffing solutions, is seeking a dedicated Collections Specialist to join our dynamic team in the heart of New York City. This full-time position is perfect for professionals passionate about financial recovery, credit management, and client relations. As a Collections Specialist, you will play a pivotal role in managing both commercial and consumer accounts, ensuring timely collections, and contributing to the overall financial health of our organization. Located in vibrant New York, New York, United States, this role offers the chance to work in a fast-paced environment with cutting-edge tools and supportive leadership.

With a salary around $80,000 annually, this opportunity combines competitive compensation with the prestige of working for Robert Half, known for its commitment to excellence in finance careers. If you excel in collections jobs in New York, NY, and have a knack for optimizing account receivables, this is your chance to advance your career in collections specialist roles.

Why Collections Specialist Jobs at Robert Half Stand Out

In today's competitive job market for accounts receivable and collections positions in New York, Robert Half sets itself apart by offering hands-on experience with diverse client portfolios. You'll handle everything from high-volume consumer debts to complex commercial accounts, honing skills that are highly sought after in the finance sector. Our New York office provides a collaborative atmosphere where your contributions directly impact business success.

Key Responsibilities

As a Collections Specialist, your day-to-day duties will focus on proactive debt recovery and account management. Key responsibilities include:

• Handling commercial and consumer account collections to recover outstanding balances efficiently.
• Monitoring and managing credit accounts to ensure payments are received within specified timelines, reducing days sales outstanding (DSO).
• Maintaining accurate and organized records of all collection activities and account statuses using industry-standard software.
• Communicating effectively with clients via phone, email, and in-person to resolve billing disputes and negotiate flexible payment arrangements.
• Collaborating with internal teams, including sales and finance, to ensure proper documentation and adherence to company policies and regulations.
• Providing regular updates and detailed reports on collection progress, account receivables aging, and recovery metrics.
• Utilizing proven collection processes, skip tracing, and analytics to optimize recovery efforts and minimize overdue accounts.
• Addressing client inquiries and concerns related to billing and payment issues with professionalism and empathy.
• Reviewing and analyzing detailed account histories to develop tailored collection strategies that maximize recovery rates.

These responsibilities demand a blend of analytical prowess and interpersonal skills, making this role ideal for those pursuing long-term careers in collections and credit management in New York.

Required Qualifications for Collections Specialist

To succeed in this Collections Specialist position at Robert Half, candidates should possess:

• 2+ years of experience in collections, accounts receivable, or a similar role, preferably handling both commercial and consumer accounts.
• Strong proficiency in credit management software such as ERP systems, Excel, and collection tools like CollectOne or similar.
• Exceptional communication and negotiation skills to manage difficult conversations and secure payments.
• Excellent organizational abilities with a keen eye for detail in record-keeping and reporting.
• Demonstrated ability to analyze account data and implement effective collection strategies.
• Familiarity with FDCPA regulations, billing compliance, and best practices in debt recovery.
• Bachelor's degree in Finance, Business Administration, or a related field preferred.
• Ability to thrive in a high-volume, target-driven environment in New York City's fast-paced financial scene.

Robert Half values diversity and encourages applications from qualified candidates with relevant collections experience in New York, NY.

Why Join Us at Robert Half?

Joining Robert Half as a Collections Specialist means more than just a job—it's a launchpad for your finance career. We offer a competitive salary of approximately $80,000, plus a robust benefits package including health insurance, 401(k) matching, paid time off, and professional development programs tailored to collections professionals. Our New York team fosters growth through mentorship, performance incentives, and opportunities to advance into senior roles like Credit Manager or AR Supervisor.

Work in the iconic New York, New York, United States location, surrounded by the energy of Manhattan's financial district. Robert Half is committed to work-life balance, with flexible hours and remote hybrid options where feasible. Be part of a company ranked among the world's most admired by Fortune, where your skills in account collections, credit management, and client negotiation will be rewarded with stability and upward mobility.

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