About the Collections Specialist Role at Robert Half

Join Robert Half as a Collections Specialist in Richardson, Texas, and take your career in accounts receivable to new heights. This exciting contract-to-permanent position offers professionals with a knack for managing account portfolios, resolving past-due balances, and building lasting customer relationships the perfect platform to shine. Located in the heart of Richardson, TX – a hub for technology and business innovation – this role is ideal for proactive problem-solvers passionate about collections. Robert Half, a leader in financial staffing, provides unparalleled support, training, and pathways to permanent employment. If you're searching for Collections Specialist jobs in Richardson, TX, this opportunity combines competitive pay starting at $22.83/hour with real career progression in a collaborative environment.

Richardson, Texas, known as the 'Telecom Corridor,' boasts a vibrant economy with major employers in finance, tech, and leasing. As a Collections Specialist, you'll play a pivotal role in recovering overdue accounts, enhancing portfolio performance, and ensuring compliance – all while leveraging cutting-edge tools like Salesforce. This isn't just a job; it's a launchpad for long-term success in collections careers.

Key Responsibilities

• Proactively communicate with customers via phone, email, and letters to negotiate payment arrangements and resolve overdue accounts efficiently.
• Conduct skip tracing using industry-leading techniques to locate delinquent customers and accelerate balance recovery.
• Prepare and maintain detailed collection correspondence, documenting every interaction for accuracy and audit readiness.
• Facilitate work-out arrangements, offering flexible solutions to help customers meet their financial obligations without strain.
• Generate monthly delinquency reports and portfolio performance analytics to inform strategic decisions.
• Support billing collection processes, including managing write-offs and escalations as needed.
• Leverage Salesforce, Excel, and Word to optimize workflows, track progress, and produce professional reports.
• Collaborate with team members to refine collection strategies, boosting overall recovery rates and team success.
• Maintain strict compliance with commercial lending and leasing protocols, safeguarding company standards and customer trust.

Required Qualifications for Success

To thrive as a Collections Specialist at Robert Half in Richardson, TX, candidates need a blend of technical expertise and interpersonal skills. We're seeking individuals with proven collections experience who excel in high-volume account management. Key qualifications include:

• 1-3 years in collections, accounts receivable, or similar roles, with a track record of meeting recovery targets.
• Strong negotiation and communication skills to handle sensitive customer interactions professionally.
• Proficiency in Salesforce CRM, Microsoft Excel (pivot tables, VLOOKUPs), and Word for data management and reporting.
• Skip tracing experience and familiarity with recovery tools.
• Knowledge of FDCPA, commercial lending, and leasing regulations to ensure compliant practices.
• Analytical mindset for generating reports on delinquency trends and portfolio health.
• Team player attitude with proactive problem-solving abilities.
• High school diploma required; associate's or bachelor's in finance/business preferred.
• Comfortable in a fast-paced, target-driven environment.

Robert Half values diversity and provides equal opportunity employment. No advanced degree needed – just dedication and skills.

Why Join Robert Half in Richardson, TX?

Robert Half offers more than a job; we deliver a career-building experience. This Collections Specialist role starts as a contract with a clear path to permanency, competitive $22.83/hour pay (estimated $47,500-$55,000 annually based on full-time), and benefits like professional development, modern workspaces, and networking opportunities. Enjoy Richardson's perks: proximity to Dallas tech scene, excellent schools, parks, and low cost of living. Our supportive culture emphasizes work-life balance, ongoing training in collections best practices, and performance incentives. Stand out in jobs in Richardson, TX with Robert Half – apply today and elevate your collections career!

With over 70 years in staffing, Robert Half connects top talent to rewarding roles. Keywords: Collections Specialist Richardson TX, accounts receivable jobs, Salesforce collections careers. (Word count: 812)