About the Collections Specialist Role

Join a dynamic, growing healthcare organization in Vista, California, as a Collections Specialist. This full-time position is perfect for detail-oriented professionals passionate about healthcare finance and patient service. In this fast-paced, regulated environment, you'll play a crucial role in reducing outstanding balances through effective patient and insurance collections. Balancing accuracy, compliance, and compassion, you'll ensure smooth financial operations while upholding the highest standards of patient care. Robert Half proudly partners with this innovative organization to connect top talent like you with rewarding healthcare careers.

Healthcare collections demand a unique blend of financial acumen, empathy, and regulatory knowledge. As a Collections Specialist, you'll navigate complex billing cycles, resolve insurance denials, and foster positive patient relationships—all while contributing to the organization's mission of accessible healthcare. If you thrive in detail-driven roles and have experience in medical billing or AR management, this opportunity offers stability, growth, and impact.

Key Responsibilities

Patient and Insurance Follow-Up

Your primary focus will be proactive follow-up on outstanding patient and insurance balances. This includes reviewing accounts receivable aging reports, prioritizing high-risk accounts, and initiating timely collection efforts to minimize days in AR.

Patient Communication and Resolutions

Deliver compassionate, compliant communication with patients. You'll discuss payment plans, explain charges, and negotiate resolutions tailored to individual financial situations, always prioritizing patient satisfaction and retention.

Denial Management and Team Coordination

Collaborate with billing, coding, and insurance teams to investigate and resolve claim denials. Analyze payer responses, identify root causes, and implement corrective actions to prevent future issues.

EOB Analysis and Compliance

Scrutinize Explanation of Benefits (EOBs) for discrepancies, underpayments, or errors. Maintain meticulous documentation in patient accounts, ensuring HIPAA compliance and readiness for audits.

Reporting and Audits

Monitor key performance metrics, generate collection reports, and support audit processes. Your insights will drive process improvements and financial health.

Required Qualifications

To succeed, candidates need 2+ years in healthcare collections, medical billing, or AR follow-up. Key qualifications include:

• Deep knowledge of healthcare billing cycles, CPT/ICD-10 coding, and insurance reimbursement processes
• Proven ability to review EOBs, remittance advices, and identify variances
• Strong HIPAA and regulatory compliance expertise
• Exceptional verbal and written communication for patient interactions
• Proficiency with EHR/PM systems like Epic, Cerner, or Kareo
• Analytical skills for aging report analysis and prioritization
• Team collaboration experience in multidisciplinary healthcare settings
• High school diploma; associate's or bachelor's in healthcare administration, finance, or related field preferred

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Why Join Us?

Robert Half offers unparalleled support in your career journey. Enjoy a competitive $26/hour salary (approx. $54,080 annually), comprehensive benefits including health insurance, 401(k) matching, PTO, and professional development. Work in Vista, CA—a vibrant coastal community with easy access to San Diego's beaches and amenities. This growing organization invests in employee success, providing training in evolving healthcare regulations and technologies.

Stand out in the competitive Vista, CA job market with Robert Half's expertise. We specialize in healthcare finance placements, matching skilled Collections Specialists with top employers. Apply now to leverage our network for immediate opportunities. Keywords: Collections Specialist jobs near me, healthcare AR jobs California, patient account representative careers.

This role offers long-term stability in a recession-resistant industry. Advance your career in healthcare revenue cycle management while making a difference. Robert Half—your partner in professional success.