About the Collections Supervisor Role at Robert Half

Robert Half, a leading talent solutions and business consulting firm, is seeking a dynamic Collections Supervisor to join our Wilmington, Delaware team. This pivotal full-time position plays a crucial role in driving our financial health by overseeing collections efforts, managing aged accounts receivable, and partnering with key stakeholders including billing attorneys, firm leadership, and finance teams. Located in the heart of Wilmington, DE, this opportunity offers a chance to thrive in a fast-paced legal and financial environment while contributing to the success of a prestigious organization.

As Collections Supervisor, you will lead initiatives to recover outstanding balances efficiently, leveraging advanced collections software and data analysis to optimize performance. This role demands a proactive leader who can anticipate needs, prioritize tasks, and deliver results under pressure. With a salary around $70,000, competitive benefits, and growth opportunities at Robert Half, this is an ideal position for seasoned collections professionals seeking to advance their careers in accounts receivable management in Wilmington, Delaware, United States.

Why This Role Stands Out in Wilmington, DE

Wilmington's vibrant business landscape, combined with Robert Half's national reach, provides unparalleled exposure to high-profile clients and innovative financial practices. You'll interface daily with top-tier attorneys and executives, honing skills in strategic collections, financial reporting, and leadership.

Key Responsibilities

The Collections Supervisor at Robert Half Wilmington, DE, is responsible for a wide array of critical tasks designed to maximize cash flow and minimize delinquencies. Key duties include:

• Overseeing all collections efforts to ensure timely recovery of aged accounts receivable balances, directly impacting the firm's liquidity.
• Collaborating closely with billing attorneys and clients to resolve outstanding receivables through diplomatic follow-ups and negotiations.
• Maintaining meticulous documentation, including comprehensive collection notes, for audit readiness and performance tracking.
• Leveraging cutting-edge technology and collections management software to manage workflows, analyze data, generate reports, and monitor key metrics.
• Developing and implementing targeted strategies based on trend analysis to enhance collections efficiency and reduce days sales outstanding (DSO).
• Communicating proactively with firm leadership, finance executives, attorneys, secretaries, and clients to provide A/R updates and actionable recommendations.
• Demonstrating deep knowledge of accounts receivable processes, from cash receipts and posting to reconciliations, credit memos, overpayments, and outreach campaigns.
• Anticipating departmental needs, organizing workflows efficiently, and executing tasks independently with minimal supervision.
• Thriving in a high-pressure environment, adapting swiftly to shifting priorities and meeting tight deadlines without compromising quality.
• Performing additional duties as needed to support broader finance operations.

Required Qualifications

To excel as our Collections Supervisor in Wilmington, Delaware, candidates must possess:

• 3+ years of experience in collections supervision, accounts receivable, or related financial roles, preferably in a legal or professional services firm.
• Expertise in collections management software (e.g., Aderant, Elite, or similar) and Microsoft Office Suite for reporting.
• Strong analytical skills to identify trends, forecast issues, and recommend data-backed strategies.
• Exceptional interpersonal and communication abilities for engaging with diverse stakeholders, from C-suite leaders to external clients.
• Proven ability to manage priorities, work autonomously, and deliver in fast-paced, deadline-driven settings.
• Familiarity with full A/R lifecycle: cash handling, posting, reconciliations, adjustments, and collections best practices.
• Bachelor's degree in Accounting, Finance, Business, or equivalent experience highly preferred.
• Detail-oriented mindset with impeccable organizational and documentation skills.

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Why Join Us at Robert Half?

Robert Half offers more than just a job—it's a launchpad for your career in finance and collections. Enjoy a competitive $70,000 salary, robust benefits like health coverage, 401(k) matching, PTO, and professional development. Our Wilmington, DE office fosters collaboration, innovation, and work-life balance in the United States' dynamic East Coast hub. Join a team dedicated to excellence and grow with a Fortune 500 company. Apply now for Collections Supervisor roles in Wilmington, Delaware!

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