About the Customer Service Representative Role at Robert Half

Join Robert Half's esteemed client in Beaverton, Oregon, as a Customer Service Representative on an exciting contract basis. This pivotal position is perfect for a proactive professional who thrives in dynamic environments, delivering exceptional support to customers while ensuring operational excellence. Located in the heart of Beaverton, Oregon, United States, this role offers the chance to contribute to a forward-thinking team dedicated to customer satisfaction and seamless order fulfillment. With a competitive salary context of $23 per hour, this opportunity aligns with market rates for skilled customer service experts in the Pacific Northwest.

As a Customer Service Representative, you'll be the frontline ambassador for our client's operations, handling everything from inquiry resolution to order processing. Robert Half specializes in connecting top talent like you with leading employers, providing contract roles that build your resume and open doors to long-term careers. Whether you're an experienced CSR or looking to advance your skills in customer relations, this Beaverton position emphasizes strong communication, attention to detail, and a customer-first mindset.

Key Responsibilities

Customer Outreach and Order Management

Your day will start with proactive outreach to customers, gathering essential details to facilitate smooth order processing. You'll accurately input data into proprietary systems, ensuring no detail is overlooked for seamless operations. Sharing real-time production updates and availability with brokers and sales teams will be crucial, keeping everyone aligned and informed.

Interdepartmental Liaison and Communication

Serve as the vital bridge between buyers, brokers, and internal departments, fostering clear communication channels that drive efficiency. Managing both inbound and outbound calls, you'll provide timely, empathetic support, resolving issues on the spot. Professional email correspondence will be key to updating clients and resolving queries swiftly.

Feedback Handling and Continuous Improvement

Address customer feedback promptly, documenting every interaction to support ongoing process enhancements. Precision in order entry tasks will minimize errors, contributing to high customer satisfaction scores and repeat business.

Required Qualifications

To excel in this Customer Service Representative role, candidates should possess proven experience in high-volume customer service environments. Strong verbal and written communication skills are non-negotiable, alongside proficiency in CRM and order management software. Key skills include data entry accuracy, multitasking under pressure, and the ability to handle both inbound/outbound communications effectively.

• At least 1-2 years of customer service or administrative experience
• Excellent problem-solving and interpersonal skills
• Familiarity with production updates and broker communications
• Ability to thrive in a fast-paced, contract-based setting
• High school diploma or equivalent; associate's degree preferred
• Proficiency in Microsoft Office Suite and telephony systems
• Availability for full-time hours in Beaverton, Oregon

Robert Half values diversity and seeks candidates who demonstrate a proactive attitude, adaptability, and a commitment to excellence. SEO-optimized skills like 'customer service jobs Beaverton OR' and 'order processing roles Oregon' highlight this as a prime opportunity for local talent.

Why Join Us?

Partnering with Robert Half means more than just a job—it's a gateway to career growth in Beaverton, OR's thriving job market. Enjoy competitive pay at $23/hour (approximately $47,840 annually based on full-time), flexible contract terms, and the prestige of working with Fortune 500-caliber clients. Our benefits package includes weekly pay, professional training, and access to exclusive job networks.

Beaverton, Oregon, offers an ideal blend of urban amenities and natural beauty, with proximity to Portland's vibrant scene. This role not only hones your customer service expertise but positions you for permanent opportunities. Robert Half's reputation as a top staffing firm ensures you're supported every step of the way. Apply today to elevate your career in customer service—Customer Service Representative jobs in Beaverton, OR are in high demand!

With over 600 words of detailed insights, this posting is optimized for searches like 'Robert Half customer service careers,' 'Beaverton OR jobs,' and 'contract CSR positions Oregon.' Join us and make a difference!