About the Customer Service Representative Role at Robert Half

Join Robert Half as a Customer Service Representative in the vibrant city of Costa Mesa, California, United States. This exciting contract-to-permanent position offers a unique blend of customer service excellence and high-volume recruiting for caretakers, making it perfect for driven professionals seeking career growth in a dynamic, expanding organization. If you thrive in fast-paced environments, excel at sourcing top talent via platforms like LinkedIn and Indeed, and have a knack for verifying licenses and certifications, this role is your gateway to long-term success with Robert Half.

In this position, you'll handle 20-30 calls daily, manage recruitment pipelines to combat high turnover, and leverage tools like GoHighLevel and Microsoft Office Suite. Robert Half, a leader in staffing and recruitment, values professionals who bring energy, precision, and a customer-first mindset. With a competitive salary context of $20.90 per hour (approximately $43,472 annually based on full-time hours), this onsite role in Costa Mesa emphasizes professionalism, including a business-smart dress code. SEO-optimized for job seekers searching 'Customer Service Representative jobs Costa Mesa CA' or 'recruitment careers Robert Half,' this opportunity stands out in California's competitive job market.

Why This Role Matters

As caretaker demand surges, your role will directly impact the organization's ability to staff qualified professionals efficiently. Expect to resolve inquiries, ensure documentation accuracy, and collaborate seamlessly with teams—skills that translate to broader HR and customer service careers.

Key Responsibilities

Your day-to-day will be action-packed, focusing on recruitment and service delivery:

• Conduct high-volume recruiting for caretakers, including initial screening calls and thorough license verifications to meet compliance standards.
• Source and engage 20-30 candidates daily via LinkedIn, Indeed, and other platforms, building a robust talent pipeline.
• Perform in-depth assessments ensuring candidates hold necessary certifications and credentials for caretaker roles.
• Tackle high turnover challenges by proactively maintaining a steady flow of pre-qualified candidates.
• Master GoHighLevel for CRM management and Microsoft Office Suite for streamlined documentation and reporting.
• Uphold professional standards with business-smart attire during onsite presence in Costa Mesa.
• Partner closely with team members to synchronize recruiting strategies with business objectives.
• Deliver top-tier customer service, swiftly addressing inquiries and resolving recruitment hurdles.
• Guarantee precision in order entry, data management, and all administrative processes.
• Drive inbound and outbound call operations to amplify outreach and candidate engagement.

Required Qualifications

To excel, bring these essential qualifications to the table:

• Proven experience in high-volume recruiting, ideally for healthcare or caretaker positions.
• Strong skills in candidate screening, license verification, and compliance checks.
• Comfort managing 20-30 daily calls using LinkedIn Recruiter, Indeed, and similar tools.
• Proficiency in GoHighLevel, Microsoft Office (Excel, Word, Outlook), and recruitment software.
• Ability to combat high turnover through strategic pipeline development.
• Professional demeanor with adherence to business-smart dress codes for onsite work.
• Exceptional communication, collaboration, and problem-solving abilities.
• Detail-oriented mindset for accurate order entry and documentation.
• Prior customer service experience in call-heavy environments.
• Availability for onsite work in Costa Mesa, California, United States.

Bonus: Familiarity with California's caretaker licensing requirements and high-demand staffing sectors.

Why Join Us at Robert Half?

Robert Half offers more than a job—it's a career launchpad. Transition from contract to permanent employment while earning $20.90/hour in one of Orange County's premier locations. Benefit from a supportive culture, professional development resources, and the stability of a global staffing giant. Costa Mesa's sunny climate, proximity to beaches, and thriving business scene make it an ideal work hub. Join us to advance in customer service representative careers, recruitment specialization, and beyond. Keywords: Robert Half jobs Costa Mesa, caretaker recruiter California, high-volume customer service roles. Apply now and elevate your career!

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