About the Customer Service Representative Role at Robert Half

Robert Half, a leader in professional staffing and consulting services, is seeking a dedicated Customer Service Representative to join our dynamic team in Dallas, Texas. This exciting contract-to-permanent position offers a fantastic entry point into a thriving career in customer service within a fast-paced, customer-centric environment. As a key front-line representative, you'll play a pivotal role in delivering exceptional service, both in-person and online, fostering positive customer relationships and contributing to our company's reputation for excellence. If you're personable, organized, and passionate about helping people, this Customer Service Representative job in Dallas, TX is your chance to shine at Robert Half.

Working at Robert Half means being part of a global organization renowned for matching top talent with rewarding opportunities. Our Dallas office is at the heart of Texas's vibrant business scene, where you'll engage with diverse clients, process orders efficiently, and support business growth. This role is ideal for motivated individuals looking to transition from contract work to a stable, permanent position while honing skills in customer engagement, administrative support, and operational efficiency. With an hourly rate of $19.79, this opportunity equates to competitive annual earnings (based on full-time hours), plus the potential for advancement in a supportive environment.

Key Responsibilities

Customer Engagement and Front Desk Duties

• Welcome visitors and walk-in customers with a friendly, attentive attitude, creating a positive first impression.
• Conduct engaging on-site tours to showcase our services or products to prospective clients, highlighting key features and benefits.
• Assist customers with purchases, inquiries, and general support needs, resolving issues promptly to ensure satisfaction.

Order Processing and Administrative Support

• Accurately process online orders and ensure timely completion, minimizing errors and delays.
• Keep detailed and accurate records of customer interactions and order details using company systems.
• Provide administrative assistance, including managing front desk operations and handling correspondence.

Maintaining Excellence in the Workplace

• Maintain a clean and organized reception area, ensuring it remains presentable and professional at all times.
• Collaborate with team members to support overall office efficiency and customer-focused initiatives.

These responsibilities demand a proactive approach, making this role perfect for those who excel in high-volume, interactive settings typical of Robert Half's operations.

Required Qualifications

To succeed as a Customer Service Representative at Robert Half in Dallas, candidates should demonstrate a blend of interpersonal skills, technical proficiency, and reliability. Key qualifications include:

• High school diploma or equivalent; associate's degree in business or related field preferred.
• 1+ years of customer service, retail, or administrative experience.
• Exceptional verbal and written communication skills for engaging diverse customers.
• Strong organizational abilities with keen attention to detail for record-keeping and order accuracy.
• Proficiency in Microsoft Office Suite, CRM systems, and online order platforms.
• Personable demeanor with the ability to conduct tours and build rapport quickly.
• Multitasking prowess in a fast-paced environment.
• Physical ability to stand for extended periods and maintain a tidy workspace.
• Availability for full-time hours in a contract-to-hire capacity.

Robert Half values diversity and provides equal opportunity employment. Background checks may be required.

Why Join Us at Robert Half?

Joining Robert Half as a Customer Service Representative means more than just a job—it's a launchpad for your professional journey. Enjoy the stability of a contract-to-permanent role with clear paths to promotion, comprehensive training, and a collaborative team culture. Our Dallas, Texas location offers exposure to cutting-edge business services in one of the nation's fastest-growing metros.

Benefits Highlights:

• Competitive pay at $19.79/hour (approx. $41,155 annually full-time).
• Potential for permanent employment and salary increases.
• Professional development programs tailored to customer service careers.
• Supportive work environment with modern facilities.
• Networking opportunities within Robert Half's extensive client network.
• Flexible contract terms leading to long-term stability.

Robert Half is committed to your success, offering resources to advance your skills in customer service, sales support, and beyond. Apply today for this premier Customer Service Representative position in Dallas, TX and elevate your career with a trusted industry leader. We look forward to welcoming you to our team!