About the Customer Service Representative Role

Robert Half is proud to partner with a mission-driven non-profit organization in Denver, Colorado, to find a dedicated Customer Service Representative for a rewarding long-term contract position. This role is perfect for detail-oriented professionals who thrive in dynamic environments, combining hands-on tasks with critical data review responsibilities. As a key contributor to study operations, you'll support impactful projects that make a real difference in the community. If you're passionate about customer service, organized, and eager to work with veterinary medical records and study supplies, this opportunity at our non-profit partner offers stability, growth, and purpose.

Located in the vibrant city of Denver, Colorado, this position leverages Robert Half's expertise in talent placement to connect top professionals with meaningful careers. With a salary context of $16.7 per hour (approximately $34,736 annually based on full-time hours), this role aligns with competitive Denver market rates for customer service positions in non-profits. Join a collaborative team where your precision and multitasking skills will directly support study protocols and operational efficiency.

Key Responsibilities

In this multifaceted role, you'll wear multiple hats, ensuring seamless study operations from preparation to documentation. Your daily tasks will include:

• Precise Assembly and Packaging: Carefully assemble, package, and prepare study sample and memorial kits for shipment, adhering to strict protocols to maintain integrity.
• Inventory Management: Oversee study supplies by keeping workspaces organized and records accurate, preventing shortages and ensuring smooth workflows.
• Veterinary Records Review: Meticulously review veterinary medical records for completeness, extracting vital data to support documentation and research needs.
• Hands-On Task Execution: Perform essential manual duties while consistently meeting deadlines in a fast-paced setting.
• Confidentiality Compliance: Uphold the highest standards of data protection, safeguarding sensitive information throughout all processes.
• Team Collaboration: Work closely with colleagues to foster efficient study operations and problem-solve on the fly.
• Multitasking Independence: Juggle data review, manual tasks, and other duties autonomously, demonstrating reliability and initiative.

Required Qualifications

To excel as our Customer Service Representative, you'll bring a blend of customer service savvy, organizational prowess, and analytical skills. Ideal candidates possess:

• Proven experience in customer service or administrative roles, with a non-profit background a plus.
• Exceptional attention to detail for tasks like packaging and data extraction.
• Familiarity with medical or veterinary records review; training provided for motivated learners.
• Strong inventory management skills to maintain organized, efficient workspaces.
• Ability to handle confidential information with integrity, complying with data protection regulations like HIPAA where applicable.
• Self-starter mindset for balancing multiple priorities and meeting deadlines independently.
• Collaborative spirit to support team-driven study operations.
• Passion for meaningful work in research or community impact projects.

No advanced degree required—high school diploma or equivalent with relevant experience suffices. Robert Half seeks candidates who are reliable, adaptable, and enthusiastic about contributing to Denver's non-profit sector.

Why Join Us?

This long-term contract through Robert Half offers more than just a job—it's a chance to grow within a supportive non-profit dedicated to vital study initiatives. Enjoy the benefits of working in Denver's thriving job market, with Robert Half's renowned career support, including resume building, interview prep, and access to exclusive opportunities.

Benefits Highlights:

• Stable long-term contract with potential for extension.
• Competitive hourly rate of $16.7, equating to strong annual earnings.
• Meaningful work supporting research studies with real-world impact.
• Diverse responsibilities blending physical and analytical tasks for variety.
• Collaborative, mission-focused team environment.
• Robert Half perks: professional networking, skill development resources, and payroll efficiency.

Denver, Colorado, offers an unbeatable lifestyle—outdoor adventures in the Rockies, a booming tech and non-profit scene, and a cost of living that stretches your earnings. SEO-optimized for job seekers searching 'Customer Service Representative Denver CO,' 'non-profit jobs Denver,' or 'Robert Half careers,' this posting is your gateway to a fulfilling role. Apply today and let Robert Half propel your career forward in customer service excellence!

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