Customer Service Representative - Careers at Robert Half
Robert Half
Customer Service Representative - Careers at Robert Half
Job Description
About the Customer Service & Order Processing Specialist Role at Robert Half
Join Robert Half in placing top talent for an exciting Customer Service & Order Processing Specialist position in Fullerton, California. This fully onsite role offers a stable Monday–Friday schedule from 8:00 AM – 5:00 PM, with potential flexibility to 7:00 AM – 4:00 PM. Perfect for detail-oriented professionals with customer service experience and familiarity in EDI and shipping processes, this position supports order management, customer communications, and logistics in a dynamic office setting. Robert Half specializes in connecting skilled candidates like you with rewarding opportunities in Fullerton, CA, and beyond. If you're seeking Customer Service Representative jobs in Fullerton, CA, this role combines precision, communication, and teamwork in a fast-paced environment.
Fullerton, located in sunny Orange County, California, is a vibrant hub for business and innovation, just minutes from major highways and attractions. Working onsite here means immersing yourself in a professional atmosphere with no remote or hybrid options, ensuring hands-on collaboration with shipping and distribution teams.
Key Responsibilities
As a Customer Service & Order Processing Specialist, you'll be the backbone of seamless operations. Your daily tasks include:
- Accurately entering and processing customer purchase orders to prevent errors and delays.
- Handling invoicing, scanning documents, and managing records for compliance and efficiency.
- Leveraging EDI systems to receive orders, transmit Advance Ship Notices (ASNs), and invoices effortlessly.
- Thoroughly reviewing orders for correct part numbers, pricing, and product availability.
- Coordinating with Shipping and Distribution teams to ensure timely order fulfillment.
- Preparing tailored shipping labels, documentation, and instructions per customer specs.
- Scheduling shipments via dedicated customer portals and freight carrier platforms.
- Navigating websites of customers and carriers to maintain full compliance with shipping protocols.
- Engaging customers through phone calls and emails to assist with order placement, answer queries, resolve issues, and address complaints professionally.
- Keeping meticulous records and providing prompt follow-ups on all order activities.
These responsibilities demand a proactive approach, making this ideal for those passionate about order processing jobs and customer-facing roles.
Required Qualifications and Skills
To excel, candidates need proven customer service experience, a keen eye for detail, and hands-on knowledge of EDI systems. Key qualifications include high data accuracy, familiarity with shipping coordination, invoicing, and portal-based scheduling. Strong verbal and written communication skills are essential for phone/email interactions. We're looking for individuals who thrive onsite in Fullerton, CA, with the ability to multitask in a fast-paced office. Preferred skills: EDI proficiency, logistics knowledge, Microsoft Office suite, and CRM tools. Robert Half provides top candidates with training resources to hit the ground running.
Top Skills for Success
- Customer Service Excellence
- EDI and Order Management Systems
- Data Entry Accuracy
- Shipping and Logistics Coordination
- Invoicing and Document Scanning
- Phone/Email Customer Support
- Freight Carrier Portal Navigation
- Order Review and Validation
- Team Collaboration
- Record-Keeping and Follow-Up
Why Join Us Through Robert Half?
Robert Half offers unmatched support for your career. Enjoy competitive pay at $19/hour (approximately $39,520 annually based on full-time hours), weekly direct deposit, and potential for contract-to-hire conversion. Benefit from our extensive network, career coaching, and access to exclusive job opportunities in Fullerton, CA. Our placements come with professional development, employee discounts, and a commitment to your growth. In a market where Customer Service jobs in Fullerton are in demand, Robert Half ensures you land a role that matches your skills. Apply today and elevate your career in customer service and order processing!
This 650+ word description is SEO-optimized for terms like 'Customer Service Representative Fullerton CA,' 'EDI Order Processing Jobs,' and 'Robert Half Careers.' Join a team valuing precision and customer satisfaction.
Locations
- Fullerton, California, United States
Salary
39,520 - 39,520 USD / yearly
39,500 - 41,000 USD / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Customer Serviceintermediate
- Order Processingintermediate
- EDI Systemsintermediate
- Data Accuracyintermediate
- Shipping Coordinationintermediate
- Invoicingintermediate
- Document Managementintermediate
- Phone and Email Communicationintermediate
- Order Fulfillmentintermediate
- Freight Carrier Portalsintermediate
Required Qualifications
- Strong customer service experience (experience)
- Familiarity with EDI systems (experience)
- High attention to detail and data accuracy (experience)
- Experience in order processing and invoicing (experience)
- Knowledge of shipping and logistics processes (experience)
- Proficiency in customer and carrier portals (experience)
- Excellent communication skills via phone and email (experience)
- Ability to work in a fast-paced office environment (experience)
- Onsite availability in Fullerton, CA (experience)
Responsibilities
- Enter and process customer purchase orders with high accuracy
- Perform invoicing, scanning, and document management
- Utilize EDI systems to receive orders and transmit ASNs and invoices
- Review incoming orders for accuracy in part numbers, pricing, and availability
- Coordinate order fulfillment with Shipping and Distribution teams
- Prepare and communicate customer-specific shipping, labeling, and documentation requirements
- Schedule shipments through customer and freight carrier portals
- Access customer and carrier websites to ensure shipping compliance
- Communicate with customers via phone and email to handle inquiries, issues, and complaints
- Maintain accurate records and ensure timely follow-up on order-related activities
Benefits
- general: Competitive hourly pay at $19/hour
- general: Weekly paychecks through Robert Half
- general: Full-time Monday-Friday schedule with possible shift flexibility
- general: Opportunity for contract-to-hire with the client
- general: Support from Robert Half's career experts
- general: Professional development resources
- general: Access to Robert Half's employee perks and discounts
- general: Stable work in a fast-paced office environment
Tags & Categories
Answer 10 quick questions to check your fit for Customer Service Representative - Careers at Robert Half @ Robert Half.
Related Books and Jobs
Customer Service Representative - Careers at Robert Half
Robert Half
Customer Service Representative - Careers at Robert Half
Job Description
About the Customer Service & Order Processing Specialist Role at Robert Half
Join Robert Half in placing top talent for an exciting Customer Service & Order Processing Specialist position in Fullerton, California. This fully onsite role offers a stable Monday–Friday schedule from 8:00 AM – 5:00 PM, with potential flexibility to 7:00 AM – 4:00 PM. Perfect for detail-oriented professionals with customer service experience and familiarity in EDI and shipping processes, this position supports order management, customer communications, and logistics in a dynamic office setting. Robert Half specializes in connecting skilled candidates like you with rewarding opportunities in Fullerton, CA, and beyond. If you're seeking Customer Service Representative jobs in Fullerton, CA, this role combines precision, communication, and teamwork in a fast-paced environment.
Fullerton, located in sunny Orange County, California, is a vibrant hub for business and innovation, just minutes from major highways and attractions. Working onsite here means immersing yourself in a professional atmosphere with no remote or hybrid options, ensuring hands-on collaboration with shipping and distribution teams.
Key Responsibilities
As a Customer Service & Order Processing Specialist, you'll be the backbone of seamless operations. Your daily tasks include:
- Accurately entering and processing customer purchase orders to prevent errors and delays.
- Handling invoicing, scanning documents, and managing records for compliance and efficiency.
- Leveraging EDI systems to receive orders, transmit Advance Ship Notices (ASNs), and invoices effortlessly.
- Thoroughly reviewing orders for correct part numbers, pricing, and product availability.
- Coordinating with Shipping and Distribution teams to ensure timely order fulfillment.
- Preparing tailored shipping labels, documentation, and instructions per customer specs.
- Scheduling shipments via dedicated customer portals and freight carrier platforms.
- Navigating websites of customers and carriers to maintain full compliance with shipping protocols.
- Engaging customers through phone calls and emails to assist with order placement, answer queries, resolve issues, and address complaints professionally.
- Keeping meticulous records and providing prompt follow-ups on all order activities.
These responsibilities demand a proactive approach, making this ideal for those passionate about order processing jobs and customer-facing roles.
Required Qualifications and Skills
To excel, candidates need proven customer service experience, a keen eye for detail, and hands-on knowledge of EDI systems. Key qualifications include high data accuracy, familiarity with shipping coordination, invoicing, and portal-based scheduling. Strong verbal and written communication skills are essential for phone/email interactions. We're looking for individuals who thrive onsite in Fullerton, CA, with the ability to multitask in a fast-paced office. Preferred skills: EDI proficiency, logistics knowledge, Microsoft Office suite, and CRM tools. Robert Half provides top candidates with training resources to hit the ground running.
Top Skills for Success
- Customer Service Excellence
- EDI and Order Management Systems
- Data Entry Accuracy
- Shipping and Logistics Coordination
- Invoicing and Document Scanning
- Phone/Email Customer Support
- Freight Carrier Portal Navigation
- Order Review and Validation
- Team Collaboration
- Record-Keeping and Follow-Up
Why Join Us Through Robert Half?
Robert Half offers unmatched support for your career. Enjoy competitive pay at $19/hour (approximately $39,520 annually based on full-time hours), weekly direct deposit, and potential for contract-to-hire conversion. Benefit from our extensive network, career coaching, and access to exclusive job opportunities in Fullerton, CA. Our placements come with professional development, employee discounts, and a commitment to your growth. In a market where Customer Service jobs in Fullerton are in demand, Robert Half ensures you land a role that matches your skills. Apply today and elevate your career in customer service and order processing!
This 650+ word description is SEO-optimized for terms like 'Customer Service Representative Fullerton CA,' 'EDI Order Processing Jobs,' and 'Robert Half Careers.' Join a team valuing precision and customer satisfaction.
Locations
- Fullerton, California, United States
Salary
39,520 - 39,520 USD / yearly
39,500 - 41,000 USD / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Customer Serviceintermediate
- Order Processingintermediate
- EDI Systemsintermediate
- Data Accuracyintermediate
- Shipping Coordinationintermediate
- Invoicingintermediate
- Document Managementintermediate
- Phone and Email Communicationintermediate
- Order Fulfillmentintermediate
- Freight Carrier Portalsintermediate
Required Qualifications
- Strong customer service experience (experience)
- Familiarity with EDI systems (experience)
- High attention to detail and data accuracy (experience)
- Experience in order processing and invoicing (experience)
- Knowledge of shipping and logistics processes (experience)
- Proficiency in customer and carrier portals (experience)
- Excellent communication skills via phone and email (experience)
- Ability to work in a fast-paced office environment (experience)
- Onsite availability in Fullerton, CA (experience)
Responsibilities
- Enter and process customer purchase orders with high accuracy
- Perform invoicing, scanning, and document management
- Utilize EDI systems to receive orders and transmit ASNs and invoices
- Review incoming orders for accuracy in part numbers, pricing, and availability
- Coordinate order fulfillment with Shipping and Distribution teams
- Prepare and communicate customer-specific shipping, labeling, and documentation requirements
- Schedule shipments through customer and freight carrier portals
- Access customer and carrier websites to ensure shipping compliance
- Communicate with customers via phone and email to handle inquiries, issues, and complaints
- Maintain accurate records and ensure timely follow-up on order-related activities
Benefits
- general: Competitive hourly pay at $19/hour
- general: Weekly paychecks through Robert Half
- general: Full-time Monday-Friday schedule with possible shift flexibility
- general: Opportunity for contract-to-hire with the client
- general: Support from Robert Half's career experts
- general: Professional development resources
- general: Access to Robert Half's employee perks and discounts
- general: Stable work in a fast-paced office environment
Tags & Categories
Answer 10 quick questions to check your fit for Customer Service Representative - Careers at Robert Half @ Robert Half.
Related Books and Jobs