About the Customer Service Representative Role

Robert Half is excited to present an outstanding opportunity for a Customer Service Representative in Lynnwood, Washington. This is a dynamic contract-to-permanent position within the thriving manufacturing industry, perfect for professionals passionate about customer support and order management. Located in the heart of Lynnwood, WA, this role offers a chance to join a forward-thinking team where your contributions directly impact customer satisfaction and operational efficiency. As a Customer Service Representative, you'll be the frontline ambassador for our client's brand, handling inquiries, processing orders, and ensuring seamless coordination across departments. With the manufacturing sector booming in the Pacific Northwest, this position provides unparalleled exposure to industry best practices and tools like Microsoft Dynamics SL.

Why choose this role at Robert Half? We specialize in connecting top talent with rewarding careers, and this opportunity stands out for its clear path to permanency. Imagine starting on a contract basis and transitioning to a full-time role with long-term stability. Lynnwood, WA, offers an ideal setting with its proximity to Seattle's tech hub and beautiful natural surroundings, making it a prime location for work-life balance. If you're detail-oriented, proactive, and thrive in fast-paced environments, this Customer Service Representative job is your gateway to professional growth.

Key Responsibilities

In this role, you'll take ownership of critical tasks that keep operations running smoothly. Your primary duties include accurately processing incoming orders, ensuring they're entered promptly and routed to the right warehouse for fulfillment. You'll also coordinate product sample shipments, responding swiftly to customer requests to maintain high satisfaction levels. Collaboration is key—expect to work closely with warehouse and shipping teams to guarantee efficient order fulfillment.

Additional responsibilities encompass meticulous data entry to keep customer records current, and providing top-tier responses to inquiries via email and phone. Occasionally, you'll assist with travel arrangements for trade shows, adding variety to your workday. Proficiency with Microsoft Dynamics SL and Microsoft Office is essential for managing these processes effectively. This role demands professionalism, as every interaction shapes the customer experience in the competitive manufacturing landscape.

Required Qualifications

To excel as our Customer Service Representative in Lynnwood, WA, you need a blend of technical savvy and interpersonal skills. Ideal candidates are detail-oriented with a proactive approach to problem-solving. Prior experience in customer service, particularly in manufacturing or related fields, is highly valued. You must demonstrate strong communication skills for handling phone and email interactions professionally.

Technical qualifications include hands-on experience with Microsoft Dynamics SL for order processing and Microsoft Office Suite (Excel, Word, Outlook) for data management. Familiarity with warehouse coordination, shipping logistics, and data entry accuracy is crucial. A willingness to travel occasionally for trade shows is also required. Robert Half seeks candidates who embody reliability, adaptability, and a customer-first mentality. No formal degree is specified, but equivalent experience in high-volume order environments will set you apart. Background in manufacturing enhances your fit for this Lynnwood, Washington position.

Why Join Us?

Partnering with Robert Half means more than a job—it's a career launchpad. This contract-to-permanent role offers hands-on skill development in customer service excellence and ERP systems like Dynamics SL. Enjoy the benefits of working in Lynnwood, WA, a vibrant community with easy access to urban amenities and outdoor adventures. Our client provides a collaborative culture, opportunities for advancement, and the stability of the manufacturing sector.

Robert Half's expertise ensures you're placed in roles that match your ambitions. Transition to permanency unlocks comprehensive benefits, including health insurance, retirement plans, and paid time off. Build lasting networks in Washington's industrial hub, enhance your resume with specialized skills, and contribute to a team driving innovation. SEO-optimized searches for 'Customer Service Representative jobs Lynnwood WA' or 'Robert Half manufacturing careers' lead here—seize this chance to elevate your career trajectory today. Join us and transform routine tasks into rewarding achievements in customer service mastery.