About the Customer Service Representative Role at Robert Half

Join Robert Half in Milwaukee, Wisconsin, as a Customer Service Representative and make a real difference in a dynamic non-profit organization. This exciting contract-to-permanent position offers the perfect blend of stability and growth, where you'll deliver exceptional customer service by handling inquiries, processing orders, and resolving issues with empathy and efficiency. Robert Half, a leader in staffing and recruitment, connects top talent like you with meaningful opportunities. If you're passionate about helping others and thrive in a fast-paced environment, this role is your gateway to a rewarding career in customer service. Located in the heart of Milwaukee, United States, this position allows you to contribute to community-focused initiatives while building long-term professional skills.

Customer service roles are in high demand, especially in non-profits where every interaction counts. With Robert Half's support, you'll transition from contract to permanent employment, gaining access to ongoing training and advancement. Milwaukee's vibrant job market, combined with our competitive $19/hour pay, makes this an unbeatable opportunity for entry-level customer service representatives or those seeking to elevate their careers.

Key Responsibilities

As a Customer Service Representative, your day-to-day impact will be profound:

• Respond promptly to incoming calls, delivering accurate information to meet customer needs swiftly and professionally.
• Process customer orders with precision, ensuring all data entry is error-free and timely.
• Manage both inbound and outbound calls, expertly resolving issues and inquiries to enhance customer satisfaction.
• Adopt a detail-oriented, empathetic approach in every interaction, building trust and loyalty.
• Collaborate seamlessly with team members to maintain high service standards and smooth operations.
• Adhere to established procedures for order entry, documentation, and compliance with company policies.
• Leverage strong problem-solving skills to tackle customer concerns effectively and innovatively.
• Communicate clearly, providing updates on orders and inquiries to keep customers informed.
• Uphold service standards and contribute to a positive, supportive team environment.

These responsibilities not only highlight your customer-facing expertise but also position you for success in broader customer support careers.

Required Qualifications for Success

To excel in this Customer Service Representative role with Robert Half, bring the following:

• High school diploma or equivalent; associate's degree in business or related field preferred.
• 1+ years of customer service experience, ideally in call centers or non-profits.
• Exceptional verbal and written communication skills for clear, empathetic interactions.
• Proficiency in data entry, CRM systems, and order processing software.
• Demonstrated ability to handle high-volume calls with patience and poise.
• Strong problem-solving mindset and attention to detail.
• Team-oriented attitude with a commitment to collaboration.
• Familiarity with non-profit operations and compliance standards is advantageous.
• Availability for full-time hours in a contract-to-permanent structure.

Robert Half values diverse backgrounds and provides training to bridge any gaps, ensuring you're set up for success from day one.

Why Join Us? Benefits and Growth Opportunities

Choosing Robert Half means investing in your future. This role offers $19/hour (approximately $39,520 annually based on full-time hours), with potential for raises upon permanency. Enjoy working for a mission-driven non-profit, where your efforts support vital community services in Milwaukee, Wisconsin, United States.

Key perks include:

• Career Progression: Seamless transition to permanent role with full benefits like health insurance, 401(k), and PTO.
• Professional Development: Ongoing training in customer service best practices and software tools.
• Supportive Culture: Collaborative team environment emphasizing work-life balance and recognition.
• Location Advantage: Milwaukee's thriving scene offers affordable living and cultural amenities.
• Robert Half Expertise: Access to a vast network for future career moves in customer service, sales support, or management.

Don't miss this chance to grow with a trusted name in staffing. Apply now for the Customer Service Representative position and elevate your career in Milwaukee's competitive job market. Robert Half is committed to equal opportunity employment.