About the Customer Service Representative Role at Robert Half

Join Robert Half's esteemed client in the thriving Real Estate & Property industry as a Customer Service Representative in the heart of New York, New York, United States. This exciting contract-to-permanent position offers a unique opportunity to showcase your exceptional customer service skills in a fast-paced, dynamic environment. As a key player in property management support, you'll be the first point of contact for clients, ensuring every interaction is professional, efficient, and memorable. Robert Half, a leader in staffing solutions, connects top talent like you with rewarding careers that offer stability and growth. If you're detail-oriented, communicative, and passionate about delivering outstanding service, this role in New York City's vibrant real estate sector is your next step.

Working in New York, NY, you'll contribute to a team that values precision and customer satisfaction above all. The real estate industry is booming, and with tools like Yardi software at your disposal, you'll handle everything from inquiries to data management seamlessly. This position isn't just a job—it's a launchpad to a permanent role with excellent earning potential, starting at $20.9 per hour (approximately $43,500 annually based on full-time hours). SEO-optimized for careers in customer service, call center jobs, and property management in New York, this opportunity stands out for job seekers searching for 'Customer Service Representative jobs New York NY' or 'Robert Half careers real estate'.

Key Responsibilities

• Respond to inbound and outbound customer calls with professionalism, ensuring every interaction results in a positive experience and swift resolution.
• Handle customer inquiries via email in a timely manner, providing accurate information and follow-ups to maintain high satisfaction levels.
• Perform precise data entry to update and maintain customer records, leveraging your attention to detail in a high-volume environment.
• Utilize Microsoft Excel and Word proficiently to organize data, generate reports, and streamline workflows for efficiency.
• Schedule appointments and coordinate seamlessly between customers and internal teams, acting as a vital communication hub.
• Process order entries meticulously, minimizing errors and ensuring smooth operations in property-related transactions.
• Apply your call center and customer service expertise to resolve issues promptly, de-escalating situations when necessary.
• Leverage Yardi software for property management tasks, enhancing your technical skills in a specialized industry tool.
• Collaborate cross-functionally with departments to deliver holistic customer support and contribute to team success.

Required Qualifications for Success

To thrive as a Customer Service Representative with Robert Half in New York, you need a blend of interpersonal prowess and technical aptitude. Ideal candidates possess excellent verbal and written communication skills, capable of handling diverse customer needs professionally. Proficiency in Microsoft Office suite, particularly Excel and Word, is essential for data management tasks. Experience in call centers or customer-facing roles is crucial, along with familiarity with property management software like Yardi—a major plus in this real estate-focused position.

We're seeking detail-oriented individuals who excel in multitasking, with a proven track record in data entry, appointment scheduling, and order processing. A background in real estate or property management will set you apart, but strong customer service ethics and adaptability are non-negotiable. High school diploma required; associate's or bachelor's degree preferred. Must be comfortable in a contract-to-hire setup, demonstrating reliability for transition to permanent employment. Keywords for your job search: customer service jobs NYC, real estate customer support, Yardi jobs New York.

Why Join Us? Benefits and Career Growth

Robert Half offers more than just a paycheck—this is a gateway to a fulfilling career in New York's competitive job market. Enjoy a competitive hourly rate of $20.9, translating to strong annual earnings with full-time hours, plus the security of a contract-to-permanent path. Benefit from a supportive team environment, ongoing training in industry tools like Yardi, and collaboration opportunities across departments.

Immerse yourself in the dynamic real estate sector, where your contributions directly impact client satisfaction and business growth. Robert Half provides professional development resources, networking events, and performance-based advancement. In bustling New York City, you'll enjoy proximity to cultural hubs while building a stable future. Join a company committed to your success—apply today for this premier Customer Service Representative role and elevate your career with Robert Half!