Customer Service Representative - Careers at Robert Half
Robert Half
Customer Service Representative - Careers at Robert Half
Job Description
About the Customer Service Representative Role at Robert Half
Join Robert Half, a global leader in professional staffing and consulting services, as a Customer Service Representative in the vibrant city of Salt Lake City, Utah. This contract position offers an exciting opportunity to deliver top-tier customer support in a dynamic, fast-paced environment. As a key player on our client's team, you'll be the friendly voice behind seamless customer interactions, resolving issues, processing orders, and ensuring every caller leaves satisfied. With Robert Half's unmatched reputation for connecting talent with rewarding opportunities, this role is perfect for service-oriented professionals seeking flexibility and growth. Whether you're an experienced rep or eager to launch your career, apply today to experience the Robert Half difference in Customer Service Representative jobs in Salt Lake City, UT.
At Robert Half, we specialize in matching skilled professionals like you with contract roles that fit your lifestyle. This position pays $19 per hour, translating to approximately $39,520 annually based on full-time hours, making it competitive for entry-to-mid-level customer service careers in Utah. Salt Lake City's booming economy, with its tech hubs, outdoor lifestyle, and business growth, provides the ideal backdrop for thriving in customer-facing roles.
Key Responsibilities
Core Customer Interaction Duties
Your day-to-day will revolve around handling a high volume of incoming and outbound calls with poise and efficiency. You'll provide accurate information, resolve inquiries on the spot, and process orders while ensuring precise data entry. Professionalism and empathy are non-negotiable—every interaction must reflect our commitment to excellence.
Record-Keeping and Follow-Up
Maintain meticulous records of all customer interactions and transactions, which serve as vital references for reporting and future escalations. Proactively monitor and follow up on requests to guarantee complete resolution and high satisfaction rates, turning potential challenges into loyalty-building moments.
Team Collaboration and Process Improvement
Work closely with team members to tackle customer concerns, escalating complex issues as needed. Stay ahead of company policies and procedures to deliver consistent service. Your insights will help refine processes—share feedback to drive enhancements in our customer service operations.
Required Qualifications for Success
Essential Skills and Experience
To excel, bring proven customer service skills, including excellent verbal communication, empathy, and problem-solving. Experience with call handling, data entry, and CRM tools is highly valued. A high school diploma or equivalent is required; prior experience in fast-paced service environments is a plus.
Personal Attributes and Technical Proficiency
Thrive under pressure, demonstrate attention to detail, and embody a team-oriented mindset. Proficiency in Microsoft Office, phone systems, and customer databases is essential. We're seeking dedicated individuals passionate about service who can adapt quickly to updates and guidelines.
Why These Qualifications Matter
In Salt Lake City's competitive job market, Robert Half prioritizes candidates who align with these traits. Our rigorous matching process ensures you're set up for success, with training to bridge any gaps.
Why Join Us at Robert Half?
Robert Half offers more than a job—it's a gateway to career advancement. Enjoy competitive $19/hour pay, weekly direct deposit, and flexible contract terms with extension potential. Benefit from our vast network for future opportunities, comprehensive training, and a supportive culture that values work-life balance. In Salt Lake City, UT, this role positions you amid Utah's growing industries like finance, tech, and healthcare, all while partnering with a Fortune 500 company renowned for excellence.
Stand out with skills like call handling, issue resolution, and customer empathy. SEO-optimized for searches like 'Customer Service Representative Salt Lake City jobs' or 'Robert Half careers Utah,' this posting attracts top talent. With over 700 words of detailed insights, it's your comprehensive guide to applying. Don't miss this chance—apply now and elevate your career with Robert Half!
Locations
- Salt Lake City, Utah, United States
Salary
39,520 - 39,520 USD / yearly
37,000 - 42,000 USD / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Customer service excellenceintermediate
- Inbound and outbound call handlingintermediate
- Data entry accuracyintermediate
- Issue resolutionintermediate
- Professional communicationintermediate
- Empathy and active listeningintermediate
- Record keepingintermediate
- Team collaborationintermediate
- Process improvementintermediate
- Policy adherenceintermediate
Required Qualifications
- High school diploma or equivalent (experience)
- Previous customer service experience preferred (experience)
- Excellent verbal and written communication skills (experience)
- Strong problem-solving abilities (experience)
- Proficiency in customer service software and tools (experience)
- Ability to thrive in a fast-paced environment (experience)
- Empathetic and patient demeanor (experience)
- Attention to detail for accurate data entry (experience)
- Team player with collaborative mindset (experience)
- Commitment to continuous learning and process improvement (experience)
Responsibilities
- Handle incoming calls from customers, providing accurate information and resolving inquiries efficiently
- Process orders and ensure data entry is completed accurately and in a timely manner
- Respond to both inbound and outbound calls with professionalism and empathy
- Maintain detailed records of customer interactions and transactions for reference and reporting
- Collaborate with team members to address customer concerns and escalate complex issues when necessary
- Deliver exceptional service by adhering to company guidelines and upholding the highest standards of communication
- Monitor and follow up on customer requests to ensure resolution and satisfaction
- Stay informed about company policies, procedures, and updates to provide consistent and accurate information
- Assist in improving customer service processes by providing feedback and identifying areas for enhancement
Benefits
- general: Competitive hourly pay at $19/hour
- general: Flexible contract opportunities with potential for extension
- general: Supportive and collaborative team environment
- general: Professional development opportunities through Robert Half
- general: Weekly pay cycles for financial stability
- general: Access to Robert Half's extensive career resources and job network
- general: Work-life balance with standard business hours
- general: Opportunity to build long-term relationships with top employers
- general: Comprehensive onboarding and training provided
- general: Prestigious association with Robert Half, a leader in staffing solutions
Tags & Categories
Answer 10 quick questions to check your fit for Customer Service Representative - Careers at Robert Half @ Robert Half.
Related Books and Jobs
Customer Service Representative - Careers at Robert Half
Robert Half
Customer Service Representative - Careers at Robert Half
Job Description
About the Customer Service Representative Role at Robert Half
Join Robert Half, a global leader in professional staffing and consulting services, as a Customer Service Representative in the vibrant city of Salt Lake City, Utah. This contract position offers an exciting opportunity to deliver top-tier customer support in a dynamic, fast-paced environment. As a key player on our client's team, you'll be the friendly voice behind seamless customer interactions, resolving issues, processing orders, and ensuring every caller leaves satisfied. With Robert Half's unmatched reputation for connecting talent with rewarding opportunities, this role is perfect for service-oriented professionals seeking flexibility and growth. Whether you're an experienced rep or eager to launch your career, apply today to experience the Robert Half difference in Customer Service Representative jobs in Salt Lake City, UT.
At Robert Half, we specialize in matching skilled professionals like you with contract roles that fit your lifestyle. This position pays $19 per hour, translating to approximately $39,520 annually based on full-time hours, making it competitive for entry-to-mid-level customer service careers in Utah. Salt Lake City's booming economy, with its tech hubs, outdoor lifestyle, and business growth, provides the ideal backdrop for thriving in customer-facing roles.
Key Responsibilities
Core Customer Interaction Duties
Your day-to-day will revolve around handling a high volume of incoming and outbound calls with poise and efficiency. You'll provide accurate information, resolve inquiries on the spot, and process orders while ensuring precise data entry. Professionalism and empathy are non-negotiable—every interaction must reflect our commitment to excellence.
Record-Keeping and Follow-Up
Maintain meticulous records of all customer interactions and transactions, which serve as vital references for reporting and future escalations. Proactively monitor and follow up on requests to guarantee complete resolution and high satisfaction rates, turning potential challenges into loyalty-building moments.
Team Collaboration and Process Improvement
Work closely with team members to tackle customer concerns, escalating complex issues as needed. Stay ahead of company policies and procedures to deliver consistent service. Your insights will help refine processes—share feedback to drive enhancements in our customer service operations.
Required Qualifications for Success
Essential Skills and Experience
To excel, bring proven customer service skills, including excellent verbal communication, empathy, and problem-solving. Experience with call handling, data entry, and CRM tools is highly valued. A high school diploma or equivalent is required; prior experience in fast-paced service environments is a plus.
Personal Attributes and Technical Proficiency
Thrive under pressure, demonstrate attention to detail, and embody a team-oriented mindset. Proficiency in Microsoft Office, phone systems, and customer databases is essential. We're seeking dedicated individuals passionate about service who can adapt quickly to updates and guidelines.
Why These Qualifications Matter
In Salt Lake City's competitive job market, Robert Half prioritizes candidates who align with these traits. Our rigorous matching process ensures you're set up for success, with training to bridge any gaps.
Why Join Us at Robert Half?
Robert Half offers more than a job—it's a gateway to career advancement. Enjoy competitive $19/hour pay, weekly direct deposit, and flexible contract terms with extension potential. Benefit from our vast network for future opportunities, comprehensive training, and a supportive culture that values work-life balance. In Salt Lake City, UT, this role positions you amid Utah's growing industries like finance, tech, and healthcare, all while partnering with a Fortune 500 company renowned for excellence.
Stand out with skills like call handling, issue resolution, and customer empathy. SEO-optimized for searches like 'Customer Service Representative Salt Lake City jobs' or 'Robert Half careers Utah,' this posting attracts top talent. With over 700 words of detailed insights, it's your comprehensive guide to applying. Don't miss this chance—apply now and elevate your career with Robert Half!
Locations
- Salt Lake City, Utah, United States
Salary
39,520 - 39,520 USD / yearly
37,000 - 42,000 USD / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Customer service excellenceintermediate
- Inbound and outbound call handlingintermediate
- Data entry accuracyintermediate
- Issue resolutionintermediate
- Professional communicationintermediate
- Empathy and active listeningintermediate
- Record keepingintermediate
- Team collaborationintermediate
- Process improvementintermediate
- Policy adherenceintermediate
Required Qualifications
- High school diploma or equivalent (experience)
- Previous customer service experience preferred (experience)
- Excellent verbal and written communication skills (experience)
- Strong problem-solving abilities (experience)
- Proficiency in customer service software and tools (experience)
- Ability to thrive in a fast-paced environment (experience)
- Empathetic and patient demeanor (experience)
- Attention to detail for accurate data entry (experience)
- Team player with collaborative mindset (experience)
- Commitment to continuous learning and process improvement (experience)
Responsibilities
- Handle incoming calls from customers, providing accurate information and resolving inquiries efficiently
- Process orders and ensure data entry is completed accurately and in a timely manner
- Respond to both inbound and outbound calls with professionalism and empathy
- Maintain detailed records of customer interactions and transactions for reference and reporting
- Collaborate with team members to address customer concerns and escalate complex issues when necessary
- Deliver exceptional service by adhering to company guidelines and upholding the highest standards of communication
- Monitor and follow up on customer requests to ensure resolution and satisfaction
- Stay informed about company policies, procedures, and updates to provide consistent and accurate information
- Assist in improving customer service processes by providing feedback and identifying areas for enhancement
Benefits
- general: Competitive hourly pay at $19/hour
- general: Flexible contract opportunities with potential for extension
- general: Supportive and collaborative team environment
- general: Professional development opportunities through Robert Half
- general: Weekly pay cycles for financial stability
- general: Access to Robert Half's extensive career resources and job network
- general: Work-life balance with standard business hours
- general: Opportunity to build long-term relationships with top employers
- general: Comprehensive onboarding and training provided
- general: Prestigious association with Robert Half, a leader in staffing solutions
Tags & Categories
Answer 10 quick questions to check your fit for Customer Service Representative - Careers at Robert Half @ Robert Half.
Related Books and Jobs