About Role

Join Robert Half as a Customer Service Representative-Funding (Tier II) in West Henrietta, New York, and become an integral part of our dynamic finance team. This long-term contract position offers a unique opportunity to support critical accounts receivable processes while delivering top-tier customer service. If you're detail-oriented, proactive, and passionate about financial accuracy and client relationships, this role is perfect for you. Located in the vibrant suburb of West Henrietta, NY, you'll contribute to maintaining financial integrity and fostering trust with clients in a supportive environment. With an hourly rate of $22.80, this position provides stability and growth potential within Robert Half's renowned staffing network. Ideal for professionals seeking customer service jobs in West Henrietta, NY, or accounts receivable careers, this Tier II funding role demands precision in data handling and exceptional interpersonal skills. Dive into a position where your analytical mindset and communication prowess can drive real business impact.

Key Responsibilities

In this role, you'll handle a variety of tasks essential to funding operations and customer satisfaction. Responsibilities include accurately entering data for invoiced purchases and preparing comprehensive weekly accounts receivable packets, complete with reserve analysis to ensure financial precision. You'll monitor invoice activity diligently, analyzing for discrepancies or risks that could affect operations. Compiling detailed reports for senior management is crucial, with an emphasis on clarity, timeliness, and actionable insights. Collaboration is key—work closely with customers and team members to achieve satisfaction goals while aligning with company objectives. Manage the transmission of vital accounting and payment reports, including wires, aging reports, and subsidiary financial documents. Respond to customer inquiries with professionalism and speed to build lasting trust. Provide management with valuable feedback by analyzing client activity through sound business principles. Ensure all tasks are executed efficiently, supporting company policies and deadlines. Occasional travel for training will keep you sharp on company dynamics, and your commitment to teamwork will enhance the work environment. This customer service representative funding role in West Henrietta, NY, is designed for those who thrive in fast-paced, detail-driven settings.

Required Qualifications

To excel as our Customer Service Representative-Funding (Tier II), you need a blend of technical skills and soft skills tailored to finance and service excellence. A high school diploma is required, with an associate's or bachelor's degree in finance, accounting, or a related field highly preferred. Bring at least 1-2 years of experience in customer service, accounts receivable, or funding operations. Proficiency in Microsoft Office, particularly Excel for data analysis and reporting, is essential. Demonstrate strong attention to detail, organizational prowess, and the ability to identify financial discrepancies swiftly. Excellent verbal and written communication skills will help you collaborate effectively and address inquiries. A customer-centric approach combined with problem-solving abilities sets top candidates apart. Be prepared for occasional travel and show a proactive, teamwork-oriented mindset. Knowledge of accounting principles, financial reporting, and risk analysis is advantageous. Robert Half values candidates who are reliable, insightful, and committed to upholding company standards in this West Henrietta job opportunity.

Why Join Us

At Robert Half, we prioritize your professional growth and well-being. Enjoy competitive compensation at $22.80 per hour, translating to an annual equivalent of approximately $47,462 based on full-time hours. Our long-term contract offers stability with potential extensions and a full suite of benefits, including health, dental, vision insurance, 401(k) with matching, paid time off, and holidays. Access professional development through training programs and Robert Half's vast career resources for future opportunities. Work in a collaborative, positive environment in West Henrietta, New York, with flexible arrangements where possible. Benefit from employee discounts, wellness initiatives, and the prestige of being part of a Fortune 500 company. Whether you're exploring customer service representative jobs near me or funding careers in NY, Robert Half provides the platform to advance. Join us to make a difference in accounts receivable and customer service while building a rewarding career path. Apply today for this Tier II role and elevate your expertise in financial services! (Word count: 812)