About the Customer Service Specialist Role at Robert Half

Join Robert Half as a Customer Service Specialist in the vibrant coastal city of Pensacola, Florida. We are seeking a motivated, detail-oriented professional to deliver exceptional customer support, manage administrative tasks, and ensure seamless billing processes in a dynamic, fast-paced environment. At Robert Half, we pride ourselves on connecting top talent with rewarding opportunities, and this role offers the perfect platform for individuals passionate about customer satisfaction and operational excellence. Whether you're handling inquiries, processing orders, or collaborating across teams, you'll play a vital role in driving our clients' success. With Pensacola's beautiful beaches and thriving business community, this position combines professional growth with an unbeatable lifestyle.

Why Customer Service Matters at Robert Half

In today's competitive market, outstanding customer service is the cornerstone of business success. As a Customer Service Specialist, you'll be the friendly voice and efficient problem-solver that keeps clients coming back. Robert Half values professionals who thrive on interaction, precision, and teamwork, making this role ideal for those with a knack for administrative prowess and interpersonal skills.

Key Responsibilities

Your day-to-day will be varied and impactful. Here's what you'll tackle:

• Customer Inquiry Management: Respond to customer inquiries swiftly, providing accurate, customized quotes that meet their unique needs and build lasting relationships.
• Sales Order Processing: Handle sales orders from start to finish, verifying pricing accuracy, and coordinating seamlessly with shipping and warehouse teams for on-time deliveries.
• Invoicing and Billing Oversight: Create, review, and track invoices, partnering closely with the accounting team to facilitate prompt payment processing and minimize discrepancies.
• Record Maintenance: Keep meticulous, up-to-date records in company systems and order management tools, ensuring data integrity and easy access for all stakeholders.
• Administrative Support: Execute essential office tasks like filing, organizing documents, and maintaining a tidy, productive workspace to support overall team efficiency.

These responsibilities demand a proactive approach, where you'll juggle multiple priorities while upholding the highest standards of service.

Required Qualifications

To excel in this Customer Service Specialist position at Robert Half in Pensacola, FL, we look for candidates with:

• A high school diploma or equivalent; an associate's degree in business administration or a related field is a plus.
• 1-2 years of experience in customer service, administrative roles, or billing environments.
• Strong proficiency in Microsoft Office Suite (Excel, Word, Outlook) and familiarity with order management software like Salesforce or similar CRM tools.
• Exceptional communication skills, both verbal and written, with the ability to convey complex information clearly.
• Proven organizational skills and attention to detail, capable of managing records and multitasking in a fast-paced setting.
• A customer-centric mindset with empathy and problem-solving abilities.
• Ability to collaborate effectively with cross-functional teams, including sales, shipping, and accounting.
• Basic knowledge of billing processes, pricing strategies, and shipping logistics is advantageous.

If you possess these qualifications, you're well-positioned to thrive and advance within our organization.

Why Join Robert Half in Pensacola, Florida?

Robert Half offers more than just a job—it's a career launchpad. Enjoy a competitive salary around $40,000 annually, with room for growth based on performance. Our comprehensive benefits package includes health, dental, and vision insurance, a 401(k) with company matching, generous paid time off, and ongoing training programs to sharpen your skills. Work in a supportive, collaborative culture where your contributions are valued, and professional development is encouraged. Pensacola's sunny climate, rich history, and proximity to white-sand beaches make it an ideal location for work-life balance. SEO keywords: Customer Service jobs Pensacola FL, Administrative Specialist Robert Half, Billing Clerk careers Florida. Apply today and elevate your career with Robert Half!

(Word count: 728)