About the Role

Robert Half is proud to partner with a prestigious, well-established financial institution in Richmond, Virginia, to find an exceptional CW - Digital Product Manager (E). This is a full-time contract position offering a unique opportunity to thrive in a dynamic, team-centered culture that champions an entrepreneurial mindset and innovative spirit. As a Digital Product Manager, you will be at the forefront of transforming digital strategies to propel business growth and elevate customer experiences across the organization.

In this pivotal role, you will collaborate with diverse cross-functional teams—including marketing, technology, and executive leadership—to craft and implement cutting-edge digital roadmaps. Your work will directly influence the institution's competitive edge in the financial services sector, ensuring products not only meet but exceed strategic objectives. If you have a passion for digital innovation, a knack for identifying growth opportunities, and the ability to bridge business needs with technical execution, this position at our Richmond, VA location is your chance to make a lasting impact.

Richmond, Virginia, offers an ideal backdrop for this role, combining a vibrant professional community with a high quality of life, historic charm, and proximity to major East Coast markets. Join Robert Half's network of top talent and contribute to a legacy of excellence in financial services digital transformation.

Key Responsibilities

The Digital Product Manager will drive the end-to-end lifecycle of digital products, from ideation to launch and optimization. Key duties include:

• Developing and executing comprehensive digital strategies and roadmaps aligned with business needs and long-term growth objectives.
• Evaluating external digital platforms, forging strategic partnerships, and recommending solutions to bolster organizational capabilities.
• Identifying high-impact opportunities to leverage emerging digital techniques for achieving core strategic goals while prioritizing essential capabilities.
• Creating compelling business cases, detailed requirements, and shepherding digital initiatives through full execution.
• Incorporating customer and employee feedback to refine product features, ensuring alignment with business outcomes, architectural roadmaps, and user expectations.
• Establishing and managing key goals, performance indicators (KPIs), and success metrics to measure and optimize product performance.
• Partnering closely with Marketing teams to enhance customer acquisition, product positioning, promotional campaigns, and seamless onboarding for digital products and services.
• Conducting in-depth market research to uncover customer digital needs, track industry trends, adopt best practices, and monitor competitive landscapes.
• Delivering persuasive strategic recommendations and data-driven insights to senior management to secure executive buy-in and resources.
• Prioritizing product requirements, orchestrating release plans, and translating complex business needs into actionable technical specifications for development teams.

Required Qualifications

To excel in this role, candidates should possess:

• Proven track record as a Digital Product Manager, ideally within financial services, fintech, or a related high-stakes industry.
• Deep expertise in digital strategy, product lifecycle management, and roadmap development.
• Strong analytical skills for market research, competitive analysis, and trend forecasting.
• Exceptional communication and presentation abilities, with experience influencing C-suite stakeholders.
• Technical acumen to collaborate with engineering teams and translate requirements into specifications.
• Entrepreneurial drive, collaborative spirit, and a customer-centric approach to problem-solving.
• Bachelor's degree in Business, Marketing, Computer Science, or a relevant field; advanced certifications (e.g., PMP, Agile, Product Management) are a plus.
• 3-5+ years of experience in digital product management, with demonstrated success in partnership building and initiative execution.

Robert Half values diversity and seeks candidates who bring fresh perspectives to our clients' teams.

Why Join Us

By partnering with Robert Half, you'll gain access to unparalleled opportunities in Richmond, VA's thriving job market. Our client offers a supportive, innovative environment where your contributions directly shape the future of digital banking and customer engagement. Enjoy competitive compensation estimated at $95,000-$130,000 annually (based on experience), comprehensive benefits, and the flexibility of a contract role with potential for extension or conversion.

Robert Half provides expert career guidance, skill-building resources, and a vast network to accelerate your professional journey. This is more than a job—it's a platform to unleash your entrepreneurial potential in a collaborative setting that rewards innovation and impact. Apply today through Robert Half and elevate your career in digital product management!