Director, Media Analytics & Customer Success - Join Robert Half in Pearl River, NY

Robert Half is seeking an exceptional Director of Media Analytics & Customer Success to lead our innovative team in Pearl River, New York. This senior leadership role offers the opportunity to drive transformative client outcomes through cutting-edge data analytics, advanced media measurement, and strategic customer success initiatives. If you thrive at the intersection of data science, media strategy, and client relationship management, this position will position you as a key driver of business growth for our diverse portfolio of high-profile clients.

About the Role

In this pivotal leadership position, you will spearhead strategic initiatives that combine sophisticated media analytics with customer-centric solutions. Reporting to senior executive leadership, you'll oversee a high-performing team of analysts while serving as the primary thought leader for our most strategic accounts. Pearl River, NY serves as our hub for this role, offering proximity to New York City while maintaining an ideal work-life balance in Rockland County. With a competitive salary range of $135,000 - $165,000 plus performance bonuses, this opportunity is perfect for seasoned professionals ready to make an immediate impact.

Our Director will bridge technical analytics expertise with business strategy, delivering measurable ROI through optimized media campaigns across digital, social, TV, and emerging channels. You'll work with cross-functional teams including Client Services, Data Science, and Business Intelligence to create holistic solutions that exceed client expectations and drive long-term partnerships.

Key Responsibilities

Strategic Analytics Leadership: Develop comprehensive measurement frameworks, campaign data strategies, and rigorous media testing plans designed to maximize client campaign performance and ROI. As the senior analytics authority for marquee accounts, you'll distill complex performance datasets into crystal-clear, executive-ready strategies and presentations.

Advanced Reporting & Visualization: Architect sophisticated reporting dashboards using industry-leading tools like Tableau, Datorama, and advanced Excel functions. Your visually compelling insights will reveal critical connections between performance metrics and key variables including customer touchpoints, geographic performance patterns, creative sequencing effectiveness, and optimal channel placement strategies.

Data Mastery & Insight Generation: Synthesize insights from diverse sources including first-party customer data, third-party audience segments, ad server logs, and proprietary market research. Your analytical prowess will uncover hidden opportunities that refine and elevate marketing strategies across the client portfolio.

Team Development & Cross-Functional Collaboration: Provide inspirational leadership to your analytics team through goal-setting, performance management, and strategic talent development. Partner seamlessly with internal stakeholders across Client Services, Data Science, Business Intelligence, and executive leadership to deliver integrated solutions.

Client-Facing Thought Leadership: Represent Robert Half in high-stakes client discussions, delivering strategic guidance and innovative recommendations that align perfectly with business objectives. Stay ahead of industry curves by continuously evolving our analytics methodologies based on emerging trends and technological innovations.

Required Qualifications

Success in this role demands 10+ years of progressive experience in media analytics, performance marketing, or digital advertising measurement. You must possess proven leadership credentials managing analytics teams, coupled with deep technical expertise in visualization platforms including Tableau, Datorama, and advanced Excel.

• Demonstrated ability to translate complex datasets into actionable C-suite strategies
• Expertise analyzing first/third-party data, ad server platforms, and market research
• Strong understanding of media ecosystem variables (touchpoints, geography, creative, channels)
• Exceptional client-facing communication and thought leadership skills
• Bachelor's degree required (Master's preferred) in Marketing, Data Science, Statistics, Analytics, or related quantitative field

Robert Half values diversity and seeks candidates who bring unique perspectives to our collaborative environment. Experience with Google Analytics 360, Adobe Analytics, or similar enterprise platforms represents a significant advantage.

Why Join Robert Half?

As a global leader in professional services, Robert Half offers unparalleled career growth opportunities, competitive compensation, and comprehensive benefits that prioritize your well-being. Our Pearl River, NY location provides modern facilities, flexible hybrid work options, and easy access to NYC's vibrant professional ecosystem.

Join a company consistently ranked among Forbes' Best Employers and experience:

• Market-leading compensation: $135K-$165K base + performance bonuses
• Comprehensive benefits: Medical, dental, vision, 401(k) matching, generous PTO
• Professional development: Certification reimbursement, leadership training
• Work-life balance: Hybrid flexibility, wellness programs, employee assistance
• Career acceleration: Clear promotion paths within our global organization

Ready to lead the future of media analytics? Apply today and elevate your career with Robert Half. #MediaAnalyticsJobs #CustomerSuccess #PearlRiverNY #RobertHalfCareers