About the Director of Operations Role at Robert Half

Robert Half is proud to partner with a dynamic multi-family residential property management firm seeking a seasoned Director of Operations for Property Management to lead their expanding portfolio. Based in the vibrant heart of Coral Gables, Florida, this onsite corporate office position offers a pivotal opportunity to standardize operations, drive occupancy optimization, and achieve ambitious financial goals in the competitive Florida apartment rental market. With a salary context of $110,000 annually, this role is ideal for property management experts passionate about multi-family housing, policy development, and team leadership. If you have extensive experience in Yardi software, Rent Cafe, or affordable housing initiatives like Low-Income Tax Credit (LIHTC), you'll stand out as a top candidate.

This full-time position demands a hands-on leader who thrives in fast-paced environments, conducts regular property inspections, and fosters strong relationships with on-site staff, vendors, and residents. Coral Gables, known for its upscale lifestyle and proximity to Miami, provides the perfect backdrop for advancing your career in property management while contributing to a growing portfolio of residential properties.

Key Responsibilities

• Develop and implement comprehensive standardized operations procedures tailored to a growing multi-family residential portfolio.
• Work closely with the Operations team, President, and on-site staff to align efforts with financial targets, budgeted goals, and operational objectives.
• Supervise associates and ensure top-tier maintenance of all properties within the assigned portfolio.
• Perform regular visits to properties for assessments, identifying development opportunities, capital expenditures, and conducting periodic inspections of vacant units to maximize readiness for new tenants.
• Leverage Florida-specific knowledge of apartment rentals to optimize renewals, maintain high occupancy rates, and boost revenue performance.
• Establish and enforce company-wide policies and procedures that enhance efficiency and compliance.
• Monitor portfolio performance metrics, including financials, resident satisfaction, and maintenance standards.
• Demonstrate leadership by motivating teams, resolving complex operational challenges, and interacting professionally with co-workers, supervisors, prospects, residents, vendors, contractors, and the public.

Required Qualifications for Success

To excel as Director of Operations, candidates must bring proven expertise in the multi-family residential sector. Key qualifications include:

• Minimum 5+ years of experience as a Property Manager in a multi-family environment.
• At least 3 years as a Regional Manager overseeing multi-family properties.
• Proficiency with computers, including Microsoft Word, Excel, Yardi software, Rent Cafe, internet research, and related property management applications—bonus points for hands-on Yardi experience.
• High school diploma or equivalent required; a college degree, CAM, ARM, or CCRM designations are highly preferred.
• Experience with affordable housing programs and Low-Income Tax Credit (LIHTC) is a significant advantage.
• Strong analytical skills to calculate figures such as discounts, interest, commissions, proportions, percentages, area, and volume.
• Excellent communication abilities: read/interpret documents, write reports, speak effectively to groups, and apply common sense to instructions in written, oral, or diagram form.
• Above-average organizational, verbal, and customer service skills, with proven leadership in fast-paced settings.
• Ability to handle problems with several variables and maintain professionalism in all interactions.

Qualified candidates should apply directly and contact Stefanie Furniss at 786-897-7903 for immediate consideration.

Why Join Us? Benefits and Growth Opportunities

Joining this team through Robert Half means stepping into a role with substantial impact and rewards. Enjoy a competitive salary starting at $110,000, potential bonuses, and the chance to shape operations for a thriving portfolio. Work onsite in Coral Gables' corporate office, collaborating with top executives in a supportive, growth-oriented environment. Benefit from professional development in cutting-edge tools like Yardi, exposure to Florida's booming rental market, and leadership opportunities that enhance your resume. This position offers stability, career advancement, and the satisfaction of optimizing multi-family properties for long-term success. Don't miss your chance—apply today and elevate your property management career with Robert Half.