About the Director of Student Accounts Role at Robert Half

Robert Half is proud to partner with a prestigious university in Pittsburgh, Pennsylvania to find a dynamic Director of Student Accounts. This pivotal leadership position oversees the entire student financial services operation, ensuring seamless invoicing, collections, and billing processes that support thousands of students each semester. As a temporary contract role with potential for extension or permanency, you'll step into a high-impact position where your expertise in financial management and team leadership directly contributes to student success and retention. Ideal for seasoned finance professionals passionate about higher education, this role offers the chance to make a tangible difference in students' academic journeys while enjoying the vibrant career opportunities available through Robert Half's extensive network.

Located in the heart of Pittsburgh, PA, this position combines strategic oversight with hands-on operational management in a supportive university environment. With Robert Half's backing, you'll have access to top-tier resources, professional development, and a pathway to long-term career advancement in student accounts management, higher education finance, or beyond. If you're seeking Director of Student Accounts jobs in Pittsburgh, this opportunity stands out for its blend of leadership responsibility, regulatory compliance, and customer-focused impact.

Key Responsibilities

The Director of Student Accounts plays a central role in maintaining financial integrity and student satisfaction. Primary duties include compiling accurate invoices for all students before each semester begins, collaborating on payment plans, and enforcing accountability through financial holds or collections referrals. You'll oversee billings, receivables, collections, and cashiering, while supervising and mentoring the Student Accounts team to foster continuous professional growth.

Additional responsibilities encompass monitoring credit balances for timely refunds, managing system updates to billing tables and university websites, and ensuring strict adherence to FERPA and other privacy regulations. Expect to field student inquiries across multiple channels, emphasizing top-tier customer service, and partner with Financial Aid, Registrar, and Residence Life offices to boost retention. Other tasks include journal entries, audit support, orientation participation, and serving as a versatile team backup.

Required Qualifications

To excel as Director of Student Accounts, candidates need a Bachelor's degree in Accounting, Finance, or a related field, coupled with 5+ years in student financial services or similar. Proven supervisory experience is essential, alongside deep knowledge of tuition billing, collections, and compliance standards. Strong interpersonal skills are key for assisting students and collaborating cross-functionally, while technical proficiency in financial systems ensures smooth operations.

Robert Half seeks candidates who thrive in fast-paced settings, demonstrating leadership in team development, problem-solving in payment disputes, and commitment to data security. Experience in higher education environments, audit processes, and public-facing roles like orientations is highly valued. Pittsburgh-based professionals with a track record in accounts receivable will find this role a perfect fit.

Why Join Us?

Joining this role through Robert Half means accessing a rewarding position in Pittsburgh's thriving education sector. Beyond competitive estimated salary of $95,000-$125,000 annually—aligned with market rates for Director-level roles in Pennsylvania universities—you'll benefit from comprehensive health coverage, 401(k) matching, PTO, and growth opportunities. Robert Half provides unmatched support, from contract flexibility to permanent placement pipelines, in a collaborative setting that prioritizes work-life balance and student impact.

This is more than a job; it's a chance to lead financial operations that empower student success in the United States' innovative higher ed landscape. With SEO-optimized visibility for jobs in Pittsburgh, PA and student accounts careers, apply now to elevate your career with Robert Half. (Word count: 728)