About the Dispatcher Role at Robert Half

Join Robert Half as a Dispatcher in Plymouth, Minnesota, and become the vital link that keeps service operations running smoothly. This long-term contract position offers a dynamic opportunity for organized professionals who thrive in fast-paced environments. As a Dispatcher, you'll coordinate service calls, manage technician schedules, and ensure exceptional communication between customers and field teams. Robert Half, a leader in staffing solutions, connects top talent like you with rewarding roles in Plymouth, MN. If you excel at multitasking, problem-solving, and delivering outstanding support, this Dispatcher job is your chance to shine in a role that's essential to business success.

Plymouth, Minnesota, located in the heart of the Twin Cities metro area, offers a vibrant community with easy access to Minneapolis and St. Paul. This position is perfect for Dispatcher careers in Plymouth, MN, where you'll contribute to efficient service delivery for local businesses. With Robert Half's reputation for excellence, you'll gain valuable experience that boosts your resume for future full-time opportunities.

Why Dispatcher Jobs at Robert Half Stand Out

Robert Half specializes in placing skilled professionals in roles like this Dispatcher position. Our extensive network means you'll work with reputable companies needing reliable dispatch support. Enjoy the flexibility of contract work while building a stable career path in the dispatching field.

Key Responsibilities

In this Dispatcher role, your days will be filled with high-impact tasks that demand precision and efficiency. You'll be the first point of contact for customers, ensuring their service requests are handled swiftly and professionally.

• Respond promptly to incoming customer inquiries and service requests, providing reassurance and clear information.
• Schedule and coordinate service calls to guarantee timely responses, minimizing customer wait times.
• Create and manage dispatch tickets for service calls, maintaining detailed records for accountability.
• Assign service technicians to calls based on their availability, location, expertise, and workload capacity.
• Conduct thorough debriefs with technicians post-service to capture feedback, updates, and any issues encountered.
• Maintain accurate records of technician schedules, including on-call rotations, time-off requests, and availability calendars.
• Keep the dispatch board and all schedules updated in real-time to reflect current workloads and changes.
• Forecast service workload for the next 2-3 days, enabling proactive planning and resource allocation.
• Participate actively in daily conference calls to discuss technician availability, resolve issues, and escalate concerns to management.
• Provide comprehensive support to technicians, supplying ticket details, precise directions, scheduling updates, and parts requirements.

These responsibilities highlight the critical nature of the Dispatcher position, where your organizational prowess directly impacts service quality and team performance.

Required Qualifications

To succeed as a Dispatcher with Robert Half in Plymouth, MN, you'll need a blend of technical skills, soft skills, and relevant experience. We're seeking candidates who can hit the ground running in this demanding role.

• High school diploma or GED equivalent required; associate's degree in a related field is a plus.
• 1-2 years of experience in dispatching, customer service, or logistics coordination preferred.
• Exceptional organizational skills and ability to multitask under pressure.
• Strong verbal and written communication skills for interacting with customers and technicians.
• Proficiency with dispatch software, scheduling tools, and Microsoft Office Suite.
• Acute attention to detail to ensure accuracy in records and assignments.
• Proven problem-solving abilities to handle unexpected scheduling conflicts or service escalations.
• Flexibility to work various shifts, including potential evenings or weekends as needed.
• Reliable transportation and ability to work on-site in Plymouth, Minnesota.

Key skills include organizational skills, multitasking, customer service, scheduling, communication, dispatch software proficiency, attention to detail, problem-solving, time management, and team collaboration. If you possess these, apply now for Dispatcher jobs in Plymouth, MN.

Why Join Us at Robert Half

Robert Half offers more than just a job; we provide a launchpad for your career. This long-term contract Dispatcher role comes with competitive pay at $17.58 per hour, translating to an estimated $36,600 annually based on full-time hours. Benefit from weekly pay, professional development resources, and access to exclusive job opportunities across the U.S.

Working in Plymouth, MN, means enjoying a high quality of life with parks, shopping, and proximity to major highways. Robert Half's supportive culture ensures you're never alone—our dedicated recruiters offer ongoing guidance. Join a team where your contributions matter, and gain experience that opens doors to permanent roles in dispatching, operations, or management.

Don't miss this chance to elevate your career with Robert Half. Apply today and discover why thousands trust us for their next career move in Plymouth, Minnesota. SEO-optimized for Dispatcher careers, Robert Half jobs, and Plymouth MN employment opportunities.