About the Documentation Specialist Role

Robert Half is thrilled to present an exciting opportunity for a Documentation Specialist in Norwalk, Connecticut, United States. This contract-to-permanent position is perfect for meticulous professionals passionate about the shipping and logistics industry. As a Documentation Specialist, you will be the backbone of our export operations, ensuring every piece of shipment documentation is accurate, compliant, and submitted on time. Join Robert Half, a global leader in staffing solutions, and contribute to seamless cargo movements while delivering top-tier customer service. With a competitive hourly rate of $20.9, this role offers stability, growth, and the chance to transition into a full-time career.

In the fast-paced world of international shipping, precision is paramount. You'll handle everything from preparing export documents to tracking shipments until final delivery. Ideal candidates thrive in organized environments, excel at problem-solving, and have a keen eye for detail. Whether you're reviewing paperwork for discrepancies or generating invoices, your work directly impacts customer satisfaction and operational efficiency. Robert Half provides the support and resources you need to succeed in this vital role.

Key Responsibilities

Core Documentation Duties

Your primary focus will be preparing, issuing, and collecting all necessary documentation for cargo exportation. This includes verifying accuracy and meeting strict shipment deadlines to prevent delays. You'll also review shipment-related paperwork meticulously, spotting potential issues like schedule changes, rate adjustments, or special handling needs before they escalate.

Customer and Stakeholder Communication

Proactive communication is key. Engage with customers and internal stakeholders to foresee and resolve documentation updates swiftly. Provide exceptional customer service by addressing concerns promptly and keeping everyone informed throughout the process.

Tracking, Invoicing, and Compliance

Monitor shipments from start to finish, offering real-time updates until delivery. Generate precise invoices that align with regulatory standards and company policies. Maintain comprehensive, up-to-date records while ensuring full compliance with shipping regulations and internal procedures. Collaborate closely with logistics teams for optimal cargo handling.

Required Qualifications

To excel as our Documentation Specialist, bring strong organizational skills and a passion for the shipping sector. Experience in logistics, export documentation, or related fields is highly desirable. You should possess excellent attention to detail, proficiency in record-keeping, and the ability to identify paperwork discrepancies quickly. Knowledge of export compliance and regulations is essential, along with top-notch customer service skills for stakeholder interactions.

Key qualifications include proactive communication abilities, invoice generation expertise, and shipment tracking proficiency. A collaborative mindset for working with logistics teams is crucial. While specific education isn't required, a background in business administration, logistics, or supply chain management is a plus. Robert Half values candidates ready for a contract-to-permanent path, offering long-term stability in Norwalk, CT.

• Exceptional organizational and multitasking skills
• Deep understanding of shipping documentation processes
• Strong compliance knowledge for exports
• Proven customer service track record
• Technical skills in documentation software
• Ability to handle high-volume workloads

Why Join Us at Robert Half?

Choosing Robert Half means joining a renowned firm with a proven track record in talent placement. This Documentation Specialist role in Norwalk, Connecticut, offers more than just a job—it's a gateway to a rewarding career in logistics. Enjoy a supportive environment, professional development, and the potential for full-time benefits upon conversion.

Norwalk, CT, provides an ideal setting with its proximity to major ports and business hubs, making it perfect for shipping professionals. Benefit from Robert Half's expertise in career advancement, networking opportunities, and competitive compensation. We're committed to your success, offering training and resources to help you thrive.

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