About the Role

Join Robert Half as an Eligibility/Intake Specialist in Cleveland, Ohio, and play a pivotal role in supporting the Summer Youth Employment Program. This contract position is perfect for detail-oriented professionals passionate about community service and helping families access vital opportunities. As an integral team member, you'll ensure seamless navigation through the eligibility process, making a tangible difference in young lives. Robert Half, a leader in staffing solutions, offers this exciting role in a dynamic environment where your customer service skills and organizational prowess will shine. Ideal for those seeking jobs in Cleveland, OH with community impact, this position combines administrative expertise with hands-on engagement.

Key Responsibilities

• Conduct comprehensive intake appointments with applicants and their families, expertly guiding them through required paperwork and documentation collection to ensure complete submissions.
• Travel across various Cleveland community locations to establish and oversee intake events, managing logistics for optimal participant experience and operational efficiency.
• Deliver clear, professional communication regarding eligibility status, program details, and next steps, building trust and confidence among diverse applicants.
• Maintain meticulous participant files, performing necessary corrections and updates post-review to uphold data integrity and compliance standards.
• Facilitate the full enrollment journey, including securing work permits, coordinating health exams, and processing employment forms with precision and empathy.
• Accurately input participant data into specialized database systems, verifying all entries align with stringent reporting mandates for program success.
• Produce timely, insightful reports for program managers and external partners, supporting data-driven decisions and program enhancements.
• Collaborate dynamically with team members, adapting to evolving program demands and contributing to ad-hoc tasks that advance collective goals.

Required Qualifications

To excel as an Eligibility/Intake Specialist at Robert Half, candidates should demonstrate a blend of interpersonal savvy and technical proficiency. A high school diploma is required, with an associate's degree in social services, administration, or a related field highly preferred. Prior experience in customer-facing roles, such as eligibility specialist jobs, case management, or community outreach (1-2 years minimum), is essential. Proficiency in Microsoft Office Suite, database management tools, and data entry is non-negotiable, alongside exceptional attention to detail to prevent errors in sensitive youth records.

Strong verbal and written communication skills are crucial for interacting with families from varied backgrounds. Physical mobility for travel within Cleveland, a valid driver's license, and reliable transportation are mandatory. Thrive in fast-paced settings? This role demands adaptability, multitasking, and a customer-first mindset. Bonus points for experience in youth programs, non-profits, or government-funded initiatives. Robert Half values diversity; we seek candidates committed to equity and inclusion in every interaction. SEO-optimized for Intake Specialist careers in Cleveland, this position aligns with growing demand for skilled administrators in public sector support roles.

Why Join Us

At Robert Half, embark on a rewarding contract journey with unmatched support. Earn competitive pay reflective of Cleveland's market ($18.05/hour, with potential extensions), weekly payouts, and access to our vast network for future Robert Half careers. Impact your community by empowering youth through the Summer Employment Program—experience the fulfillment of meaningful work. Benefit from professional growth resources, including training and skill-building webinars tailored for administrative pros. Work in a collaborative, inclusive culture where your contributions drive real change. Conveniently located in Cleveland, Ohio, enjoy travel reimbursements and a flexible schedule balancing life and purpose. Join thousands who've advanced their careers with us. Apply now for this contract job in Ohio and elevate your professional path while serving the Greater Cleveland area. Robert Half: Where talent meets opportunity.

This role not only hones your skills in customer service, data management, and event coordination but positions you for long-term success in nonprofit, government, or HR sectors. With Cleveland's vibrant job market, secure your spot in this high-demand field today.