Encompass Administrator - Remote Opportunity with Robert Half in Tallahassee, Florida

Are you an expert in Ellie Mae's Encompass loan origination system looking for a dynamic remote role? Robert Half is partnering with a leading financial services organization in Tallahassee, Florida, to hire a skilled Encompass Administrator. This position offers the perfect blend of remote flexibility and impactful work, with only periodic travel to Florida offices. If you thrive in optimizing loan origination workflows, integrating third-party systems, and driving platform enhancements, this Encompass Administrator job is your next career step. Join our team to leverage your expertise in Encompass administration, business process optimization, and mortgage technology solutions.

About the Role

In this critical Encompass Administrator position, you'll be the go-to expert for managing and enhancing our client's loan origination platform. Reporting to the IT leadership team, you'll gather business requirements from loan operations, design custom workflows, and ensure seamless integrations with third-party systems like pricing engines, document management, and compliance tools. This remote role emphasizes troubleshooting complex issues, training end-users, and building a strategic roadmap for platform evolution—especially as we integrate newly acquired companies. With a salary around $80,000, this opportunity provides stability, growth, and the chance to work with cutting-edge fintech tools in a supportive environment at Robert Half.

Robert Half specializes in placing top talent in finance and technology roles across the U.S., and this Tallahassee-based position highlights our commitment to remote-friendly careers in Florida's vibrant job market. Encompass Administrators are in high demand due to the growing complexity of digital lending processes, making this a future-proof role with excellent SEO visibility for job seekers searching 'Encompass jobs remote Florida' or 'loan origination administrator Tallahassee'.

Key Responsibilities

As an Encompass Administrator, your day-to-day will involve hands-on platform management and cross-functional collaboration:

• Lead discovery sessions with business teams, including loan officers and operations staff, to elicit detailed requirements for Encompass customizations.
• Design, develop, and test workflows using Encompass Designer, incorporating advanced business rules, input/output forms, and milestone tracking to streamline loan processing from application to closing.
• Partner with internal IT, compliance, and underwriting teams, as well as external vendors, to implement robust integrations that enhance data flow and reduce manual entry errors.
• Deliver comprehensive training sessions, author user guides and quick-reference documentation, and oversee smooth rollouts of patches, upgrades, and new Encompass360 features.
• Diagnose and resolve technical issues swiftly, leveraging Encompass logs, SQL queries, and Ellie Mae support resources to minimize downtime for loan production.
• Strategically develop a multi-year roadmap for Encompass enhancements, prioritizing features like automated onboarding for mergers and acquisitions, mobile loan origination, and AI-driven compliance checks.

These responsibilities ensure you'll make a tangible impact on operational efficiency in a fast-paced lending environment.

Required Qualifications

To succeed as our Encompass Administrator, you need:

• 3+ years of hands-on experience administering Encompass, including workflow configuration and integrations.
• Deep expertise in Encompass tools like Pipeline Management, Loan Center, and TPO Connect.
• Proven track record in requirements gathering via JAD sessions and translating needs into technical solutions.
• Strong technical skills in SQL, web services (REST/SOAP), and third-party integrations (e.g., Encompass API, Blend, or DocuSign).
• Excellent troubleshooting abilities with a systematic approach to root-cause analysis.
• Experience creating training materials and supporting user adoption in mortgage or lending settings.
• Bachelor's degree in IT, Business, or related field preferred; Encompass certification (e.g., EPMA) is a plus.
• Ability to travel occasionally to Tallahassee, FL, for meetings or implementations.

Candidates with experience in mortgage servicing, LOS migrations, or regulatory compliance (TRID, HMDA) will stand out.

Why Join Us at Robert Half?

Robert Half offers unparalleled support for your career, including access to exclusive job opportunities, resume optimization, and interview coaching. This Encompass Administrator role comes with a competitive $80,000 salary, remote work setup, full benefits package, and growth potential in fintech. Enjoy Tallahassee's sunny climate during rare visits, while working remotely from anywhere in the U.S. Be part of a company revolutionizing loan origination—apply today and elevate your career with Robert Half!

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