About the Endpoint Administrator Role

Robert Half is thrilled to partner with a leading educational institution in Cedar Rapids, Iowa, to find a talented Endpoint Administrator for a long-term contract opportunity. This pivotal role focuses on delivering comprehensive systems support to faculty, staff, and students, ensuring seamless technology experiences across campus. As the go-to expert for both Apple and Windows ecosystems, you'll manage device configurations, enforce security standards, and drive innovative IT solutions in a vibrant academic setting. If you're passionate about endpoint management, troubleshooting complex issues, and contributing to campus-wide technology initiatives, this position offers an exciting platform to showcase your skills in a collaborative environment.

Cedar Rapids, known as the 'City of Five Seasons,' combines urban amenities with a strong sense of community, making it an ideal location for IT professionals seeking work-life balance. Working through Robert Half, you'll benefit from our expertise in contract staffing, gaining access to top-tier projects while building your career in endpoint administration.

Key Responsibilities

Technical Support and Device Management

Provide hands-on technical assistance for a wide array of devices, including hardware, software, wireless connectivity, printers, and network peripherals. Act as the campus authority on Apple devices, expertly handling Mac configurations, while overseeing Windows device setups to ensure optimal performance and user satisfaction.

Server and Infrastructure Administration

Administer critical servers supporting campus-wide devices, implementing Group Policy Objects (GPOs) and robust security configurations. Install and maintain Mac and Windows operating systems, applications, and imaging processes, streamlining deployments for hundreds of users.

Advanced Mac and Deployment Expertise

Configure and maintain Mac infrastructure, including remote management tools, automated deployment systems, and software licensing servers. Troubleshoot desktop, laptop, and software issues proactively, minimizing downtime across the institution.

Printer and Vendor Collaboration

Manage all aspects of campus printer installations, maintenance, and remote deployments, including custom software packaging. Collaborate with vendors to select optimal network hardware, software, and services, ensuring cost-effective and future-proof solutions.

Documentation and On-Call Support

Create detailed documentation for all processes and participate in rotating on-call duties to provide 24/7 support, fostering a reliable technology ecosystem.

Required Qualifications

To excel in this Endpoint Administrator role, candidates should demonstrate proven expertise in Apple and Windows environments. Key qualifications include hands-on experience with server administration, GPOs, remote management tools like Jamf or Microsoft Intune, and software imaging. Strong troubleshooting skills for hardware, networks, and printers are essential, alongside familiarity with security compliance standards in educational settings.

Ideal candidates hold relevant certifications such as Apple Certified Support Professional (ACSP), Microsoft Certified: Endpoint Administrator Associate, or similar. Excellent communication skills are crucial for collaborating with non-technical faculty and students, while a proactive mindset will help in vendor negotiations and process improvements. A bachelor's degree in IT, Computer Science, or related field is preferred, combined with 3+ years of endpoint management experience.

Why Join Us at Robert Half?

Joining this opportunity through Robert Half means more than just a contract—it's a gateway to professional growth in Cedar Rapids' thriving tech scene. Enjoy an estimated salary range of $65,000-$85,000 annually (based on full-time equivalent), competitive benefits, and the chance to work on diverse technologies in a supportive academic community. Robert Half provides unparalleled support, from interview preparation to ongoing career guidance, helping you advance in endpoint administration, IT support, and systems engineering.

This long-term contract offers stability and variety, with opportunities to influence campus IT strategy. Be part of a team driving digital transformation for education—apply today and elevate your career with Robert Half in Cedar Rapids, Iowa, United States!