ERP Supply Chain - Service Delivery Lead

Join Robert Half in this exciting ERP Supply Chain - Service Delivery Lead role based in De Soto, Kansas, within the dynamic Kansas City metropolitan area. This hybrid position offers a competitive salary up to $140,000 base plus exceptional benefits, perfect for seasoned ERP professionals passionate about Oracle Fusion, service delivery, and enterprise transformation. If you're ready to lead high-impact ERP initiatives, drive process optimization, and collaborate with global teams, this role at our prestigious client is your next career milestone.

About the Role

Are you a visionary leader eager to spearhead ERP service excellence in a large enterprise? Our client, a forward-thinking organization undergoing a major Oracle Fusion ERP transformation, seeks an experienced ERP Supply Chain - Service Delivery Lead to own service transition, change management, and continuous improvement. This pivotal role positions you as the go-to expert for transitioning services into Application Management Support (AMS), shaping change strategies, and ensuring seamless quarterly Oracle updates. With high visibility to global stakeholders and governance boards, you'll influence ERP standards and best practices in a hybrid environment blending De Soto, KS innovation with Kansas City metro collaboration. Ideal for those with 5+ years in ERP support, this full-time opportunity combines technical leadership with strategic business impact, offering unparalleled growth in supply chain optimization and digital transformation.

Key Responsibilities

As the ERP Service Delivery Lead, you'll drive operational excellence across the supply chain ecosystem. Key duties include:

• Directing the onboarding of ERP services into AMS support, ensuring smooth transitions and minimal disruptions.
• Leading comprehensive change management processes, from planning and communication to proactive risk mitigation.
• Coordinating quarterly Oracle Fusion updates to maintain compliance, business continuity, and peak performance.
• Standardizing and enhancing processes for superior efficiency, service quality, and scalability.
• Serving as the primary escalation point for complex ERP issues, fostering cross-functional collaboration.
• Mentoring project managers and promoting best practices across global teams for sustained success.

This role demands hands-on leadership in a fast-paced, enterprise setting where your expertise in Oracle Fusion and supply chain dynamics will directly impact business outcomes.

Required Qualifications

To thrive, candidates must bring:

• A Bachelor’s or Master’s degree in Business, IT, Supply Chain Management, or a related field.
• 5+ years of hands-on experience in ERP service delivery and support, with strong preference for Oracle Fusion expertise.
• Demonstrated success in service transition, change management, and process standardization initiatives.
• Proven track record influencing and collaborating with large, global, cross-functional teams.
• Deep familiarity with governance frameworks, ERP operational best practices, and supply chain methodologies.

Robert Half prioritizes candidates who excel in high-stakes environments, blending technical acumen with soft skills like communication and strategic thinking. No sponsorship or C2C arrangements available.

Why Join Us

This isn't just a job—it's a launchpad for your career in ERP leadership. Lead a critical transformation initiative with global reach, enjoy hybrid flexibility in De Soto, KS, and benefit from a competitive package including up to $140,000 base salary, exceptional benefits, and professional development. Gain high visibility, mentor teams, and shape the future of supply chain operations in a collaborative culture. Robert Half connects you to top-tier opportunities—apply now via our website, LinkedIn message to Meredith Carle, or direct contact at 515-303-4654. Seize this chance to elevate your expertise in Oracle Fusion ERP, change management, and service delivery. (Word count: 728)