About the ERP/CRM Consultant Role at Robert Half

Join Robert Half's dynamic team as an ERP/CRM Consultant in the heart of New York, New York, United States. This long-term contract position is perfect for seasoned professionals passionate about optimizing warehouse and supply chain operations through advanced ERP and CRM systems. As a key player in our client's operations, you'll drive system integrations, troubleshoot complex issues, and deliver solutions that streamline business processes. With New York's thriving business landscape, this role offers unparalleled exposure to innovative technologies and global stakeholders. If you excel in functional consulting, IDocs handling, and cross-functional collaboration, this ERP/CRM Consultant position at Robert Half is your gateway to impactful career growth in supply chain management.

Why This Role Stands Out

In today's fast-paced logistics world, ERP/CRM Consultants are in high demand. Robert Half specializes in placing top talent in roles that transform operations. You'll work on real-world challenges, enhancing warehouse management systems (WMS) and ensuring seamless data flow via IDocs. This isn't just a job—it's a chance to shape efficient supply chains for leading enterprises in New York.

Key Responsibilities

As an ERP/CRM Consultant, your role will be pivotal in supporting and elevating system functionalities. Here's what you'll dive into daily:

• Serve as the go-to functional consultant, leveraging deep expertise in ERP and CRM systems to supercharge supply chain and warehouse operations.
• Partner closely with administrators, leadership, and technical teams to pinpoint inefficiencies and roll out game-changing system improvements.
• Master IDocs for smooth data exchange, enabling flawless integrations across diverse platforms and boosting operational synergy.
• Conduct in-depth business needs analysis, converting complex requirements into practical, actionable functional solutions.
• Lead troubleshooting efforts, rigorous testing protocols, and continuous enhancements to keep systems running at peak performance.
• Engage with global stakeholders, ensuring all system features align perfectly with overarching business goals and strategies.
• Orchestrate coordination between technical and business units, fostering clear communication for seamless project delivery.
• Champion warehouse management systems, refining processes to drive efficiency, reduce costs, and enhance accuracy.
• Craft and uphold comprehensive documentation on system configurations, integrations, and business requirements for long-term sustainability.

Day-to-Day Impact

Expect a blend of hands-on technical work and strategic collaboration. From resolving IDocs-related bottlenecks to advising on ERP/CRM best practices, your contributions will directly impact supply chain efficiency in a high-stakes New York environment.

Required Qualifications

To thrive as our ERP/CRM Consultant, bring these essential qualifications to the table:

• Extensive hands-on experience as an ERP/CRM Consultant, ideally in supply chain or warehouse sectors.
• Proven proficiency with IDocs, ERP platforms (e.g., SAP), CRM tools (e.g., Salesforce), and warehouse management systems.
• Strong analytical skills to dissect business needs and architect functional solutions.
• Demonstrated success in troubleshooting, testing, and enhancing integrated systems.
• Excellent collaboration skills, with experience partnering with global teams and cross-functional groups.
• Technical aptitude for system integrations and data exchange protocols.
• Exceptional documentation abilities to maintain clear records of configurations and processes.
• Bachelor's degree in IT, Business, Supply Chain Management, or related field; relevant certifications a plus.

Prior experience in dynamic, fast-paced settings like New York's competitive market is highly valued. Robert Half seeks consultants who are proactive, detail-oriented, and passionate about operational excellence.

Why Join Us at Robert Half

Robert Half offers more than a job—it's a launchpad for your career in ERP/CRM consulting. Enjoy competitive pay starting at $47.50/hour (equating to $95K-$120K annually based on full-time), long-term contract security, and the prestige of working with top-tier clients in New York. Benefit from our renowned training resources, professional networking opportunities, and a supportive culture that values innovation. In this role, you'll gain exposure to cutting-edge technologies, contribute to global supply chain transformations, and build a robust portfolio. New York's vibrant energy, combined with Robert Half's expertise, positions you for endless growth. Apply now and elevate your career as an ERP/CRM Consultant with us! (Word count: 812)