Front Desk Coordinator - Brooklyn Park, MN

Join Robert Half in partnering with a local government organization in Brooklyn Park, Minnesota, to find a dedicated Front Desk Coordinator. This contract role offers a fantastic opportunity to serve as the friendly face of city services, ensuring visitors receive top-notch support while handling essential administrative tasks. If you thrive in fast-paced environments, excel at customer service, and enjoy making a positive impact in your community, this position is perfect for you. Robert Half specializes in connecting top talent like you with rewarding opportunities in administrative and office support roles across the United States.

About the Role

As a Front Desk Coordinator, you'll be at the heart of operations in a dynamic local government setting in Brooklyn Park, MN. This position demands a welcoming demeanor and sharp organizational skills to manage visitor interactions, administrative duties, and behind-the-scenes support. Working on contract through Robert Half, you'll enjoy the flexibility of temporary work with the potential for long-term placement. The role pays approximately $20.90 per hour, translating to an estimated annual salary of $43,000-$47,000 based on full-time hours, making it competitive for entry-to-mid-level administrative professionals in the Minneapolis-St. Paul metro area. Ideal candidates are proactive problem-solvers who can multitask seamlessly while upholding the highest standards of professionalism and confidentiality.

Brooklyn Park, a vibrant suburb of Minneapolis, offers a supportive community atmosphere with easy access to major highways, parks, and urban amenities. This role not only enhances your resume with public sector experience but also positions you for growth in government administration, customer-facing roles, or broader office management careers.

Key Responsibilities

Your day-to-day will involve a mix of direct visitor engagement and operational support. Key duties include:

• Greet visitors warmly and create a positive first impression of the organization.
• Deliver accurate details on city services, policies, and programs to guests and over the phone.
• Direct inquiries to the right departments or staff members efficiently.
• Manage complex or sensitive complaints by escalating to appropriate personnel.
• Process utility bill payments securely, both from the drop box and in-person transactions.
• Handle conference room reservations and appointment scheduling for public use.
• Keep lobby areas tidy with updated displays, digital screens, and informational materials.
• Support mailroom functions, from sorting and distributing mail to operating equipment.
• Collaborate with various city departments on ad-hoc administrative projects.

These responsibilities ensure the front desk runs smoothly, contributing to overall organizational efficiency in a public service environment.

Required Qualifications

To succeed, you'll need:

• A high school diploma or GED; associate's degree in business or administration preferred.
• At least 1 year of experience in front desk, receptionist, or customer service roles.
• Exceptional verbal and written communication skills for diverse audiences.
• Proficiency with Microsoft Office (Word, Excel, Outlook) and basic office software.
• Strong multitasking abilities in a busy, high-volume setting.
• Discretion when handling confidential or sensitive information.
• Customer-focused attitude with patience and empathy.
• Familiarity with payment processing or cash handling is a plus.
• Dependability, with flexible availability for standard business hours.

Government or municipal experience is advantageous but not required—Robert Half provides comprehensive onboarding to set you up for success.

Why Join Us

Partnering with Robert Half means more than just a job; it's a gateway to career advancement. Enjoy competitive pay, weekly direct deposit, and access to our exclusive online training portal with thousands of courses in administrative skills, software tools, and professional development. This contract role offers stability in Brooklyn Park's growing job market, with opportunities to convert to permanent based on performance. Contribute to your community while building a robust professional network. Robert Half's recruiters are with you every step, from interview prep to ongoing support. Apply today and elevate your career in front desk coordination and administrative excellence!

Robert Half is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.