About the Front Desk Coordinator Role

Join Robert Half's esteemed client, a premier hospitality property in the heart of Honolulu, Hawaii, United States, as a Front Desk Coordinator. This onsite, full-time position is perfect for a detail-oriented professional passionate about creating memorable guest experiences. As the welcoming face of our luxury property, you'll handle daily front desk operations while ensuring every visitor feels valued and cared for. With a competitive salary of $22 per hour, this role offers stability and growth in one of the world's most desirable destinations. Preference is given to Hawaii residents due to onsite requirements and mandatory in-person interviews—call 808-531-0800 today to schedule yours and step into a rewarding career in hospitality.

Honolulu's vibrant tourism scene demands top-tier front desk talent, and Robert Half specializes in connecting skilled professionals like you with opportunities at leading properties. Whether you're a seasoned coordinator or eager to advance, this position provides hands-on experience in guest services, reservations, and team coordination. Embrace the aloha spirit while building a stable career in paradise.

Key Responsibilities

Guest-Facing Duties

• Serve as the first point of contact, delivering exceptional customer service with a warm smile and aloha hospitality.
• Manage seamless check-in and check-out processes, including room assignments tailored to guest needs.
• Respond promptly to inquiries via phone, email, and in-person interactions, resolving issues efficiently.

Operational Excellence

• Coordinate with housekeeping, maintenance, and other departments to fulfill guest requests swiftly.
• Handle reservations, cancellations, modifications, and billing inquiries with accuracy.
• Process payments securely, issue receipts, and maintain precise financial records.
• Keep the front desk area impeccably organized and compliant with property health, safety, and brand standards.

Supportive Tasks

• Assist with administrative duties, special projects, and reporting as assigned by management.
• Uphold strict confidentiality and professionalism in all interactions, safeguarding guest privacy.

These responsibilities ensure smooth operations in a high-volume environment, where multitasking and positivity are key.

Required Qualifications

To thrive as our Front Desk Coordinator, bring these essential qualifications:

• High school diploma or GED equivalent; associate's degree in hospitality or related field preferred.
• At least 1 year of front desk, hotel, or customer service experience in hospitality settings.
• Exceptional verbal and written communication skills for diverse guest interactions.
• Proficiency in Microsoft Office Suite, property management systems (PMS), and reservation software.
• Strong organizational skills with keen attention to detail and multitasking prowess.
• Customer-centric mindset with empathy, patience, and problem-solving abilities.
• Physical ability to stand for extended periods and lift moderate weights.
• Preference for Hawaii residents; local availability required for in-person interviews.
• Professional appearance, reliability, and flexibility for varying shifts including evenings/weekends.

Robert Half values diverse backgrounds—if you embody the aloha spirit and have transferable skills from retail or admin roles, we encourage you to apply.

Why Join Us

Discover unparalleled benefits working with Robert Half in Honolulu's thriving hospitality sector. Earn $22/hour (approximately $45,760 annually based on full-time), with opportunities for performance bonuses and overtime. Enjoy a supportive team culture at a leading property, employee perks like discounts on accommodations and dining, and professional development through Robert Half's renowned training programs. Network in paradise, advance your career, and contribute to guest satisfaction in one of the most beautiful cities globally. Our client offers a dynamic environment fostering growth, work-life balance amid Hawaii's stunning landscapes, and stability through Robert Half's trusted recruitment. Preference for locals ensures quick onboarding—call 808-531-0800 now. Join us and elevate your hospitality career today! (Word count: 812)