Import Operations Lead - Join a Fast-Growing Logistics Powerhouse in Los Angeles

Are you an experienced logistics professional with a passion for import operations and cross-cultural collaboration? Robert Half is proud to partner with a rapidly expanding Chinese-based logistics company making waves in the U.S. market. With U.S. operations doubling in volume over the past year, this is your chance to lead import activities at their Los Angeles branch. As Import Operations Lead, you'll oversee daily air and ocean import processes, support the Branch Manager, and serve as the vital bridge between U.S. teams and Asian partners. If you thrive in high-volume, fast-paced environments and excel at customs compliance, shipment tracking, and team mentoring, apply now for this full-time role in sunny Los Angeles, California, United States.

About the Role

This Import Operations Lead position is perfect for seasoned logistics experts ready to take ownership of end-to-end import workflows. Reporting directly to the Branch Manager in a 15-person branch, you'll drive operational excellence amid explosive growth. Expect to handle everything from coordinating with China-based offices and Asian vendors to resolving shipment exceptions and optimizing processes for scale. Cultural fluency is key—this role demands strong communication skills to align U.S. operations with Asian business practices. With a competitive salary starting at $60,000 and room for growth, this opportunity offers stability and excitement in the booming logistics sector.

Key Responsibilities

Your day-to-day will be dynamic and impactful:

• Lead daily import operations, managing air and ocean shipments based on branch priorities.
• Provide primary operational support to the Branch Manager, ensuring seamless branch functionality.
• Coordinate with overseas offices, agents, and vendors across China and Asia for smooth handoffs.
• Guarantee timely shipment movement, real-time tracking, and on-time deliveries to clients.
• Vigorously monitor documentation accuracy, customs compliance, and adherence to internal SOPs.
• Proactively troubleshoot issues, resolving delays, exceptions, and disruptions efficiently.
• Drive workflow optimization to accommodate surging business volumes.
• Mentor and guide the operational staff team, fostering skill development in a 15-person branch.
• Serve as cultural liaison, bridging communication gaps with Asian partners.
• Support KPI tracking, reporting, and continuous process improvements.

Required Qualifications

To succeed, you'll bring:

• 3+ years in import operations, freight forwarding, or logistics coordination.
• Deep expertise in customs regulations, ISF filings, and import documentation.
• Experience with air/ocean freight, TMS systems, and vendor management.
• Strong cross-cultural skills, ideally with Mandarin proficiency for Asian partnerships.
• Proven leadership in mentoring teams and optimizing high-volume workflows.
• Excellent problem-solving abilities for handling exceptions and delays.
• Bachelor's in Supply Chain Management, International Business, or equivalent experience.
• Familiarity with logistics KPIs, reporting tools, and compliance standards.

Bonus: Prior experience with Chinese logistics firms or U.S.-Asia trade lanes.

Why Join Us?

Step into a role with real impact at a company doubling in size annually. Enjoy a supportive 15-person branch environment, competitive $60,000+ salary, full benefits including 401(k) match, health insurance, PTO, and professional growth opportunities. Located in vibrant Los Angeles, CA, you'll contribute to global supply chains while advancing your career in logistics. Robert Half streamlines your placement—apply today and connect U.S. innovation with Asian efficiency. Keywords: import operations jobs Los Angeles, logistics lead roles CA, customs compliance careers, freight forwarding opportunities United States.

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