IT Account Support Manager - Join Robert Half in Medford, Oregon

Are you passionate about building lasting client relationships and driving business growth in the IT sector? Robert Half, a leader in professional staffing and consulting services, is seeking a dynamic IT Account Support Manager to join our team in Medford, Oregon. This full-time, onsite role offers a competitive salary of $70,000 plus commission, excellent benefits, and the chance to make a real impact on client success. If you thrive in a fast-paced environment where consultative support meets strategic growth, this position is your next career milestone.

About the Role

As an IT Account Support Manager at Robert Half, you'll be the trusted advisor for our valued clients, ensuring their IT staffing and support needs are met with excellence. Located in the heart of Medford, Oregon, this role involves onsite work where you'll foster strong partnerships, deliver proactive solutions, and contribute to revenue growth. Robert Half is renowned for connecting top talent with innovative companies, and in this position, you'll play a pivotal role in that mission. With a focus on IT services, you'll help clients navigate challenges, optimize their operations, and scale their success. This isn't just a job—it's an opportunity to grow your career in a supportive, high-achieving environment while enjoying the benefits of living in beautiful Southern Oregon.

Key Responsibilities

Your day-to-day will be action-packed and rewarding. Here's what you'll tackle:

• Serve as the primary point of contact: Be the go-to expert for all client inquiries, providing timely IT support recommendations and staffing solutions tailored to their unique needs.
• Conduct quarterly business reviews: Analyze client performance metrics, gather feedback, and develop customized growth plans to expand service utilization and achieve mutual success.
• Proactively identify opportunities: Anticipate potential challenges before they arise, offering innovative IT solutions and spotting upsell opportunities to enhance client satisfaction.
• Drive advocacy and referrals: Transform happy clients into vocal advocates by securing testimonials, case studies, and referrals that fuel organic business growth.
• Collaborate cross-functionally: Partner with sales, recruitment, and delivery teams to streamline service delivery, resolve issues swiftly, and elevate the overall client experience.

These responsibilities demand a blend of strategic thinking and hands-on execution, perfect for someone who excels in client-facing IT account management roles.

Required Qualifications

To succeed in this IT Account Support Manager position, you'll bring:

• Proven experience in client relationship management, account support, or IT services sales.
• Exceptional communication skills, both verbal and written, to articulate complex IT solutions clearly.
• Strong planning and organizational abilities to manage multiple accounts effectively.
• Sharp problem-solving skills to address client challenges innovatively.
• Proficiency in CRM systems (e.g., Salesforce) and productivity tools like Microsoft Office or Google Workspace.
• A dependable, positive attitude with a results-oriented mindset and team-player spirit.
• Motivation to foster long-term partnerships and drive client success in the IT staffing space.

No specific degree is required, but a background in business, IT, or related fields is a plus. If you're ready to leverage your skills in Medford, OR, we want to hear from you!

Why Join Robert Half?

Robert Half offers more than just a job—it's a launchpad for your professional journey. Enjoy a $70,000 base salary plus uncapped commission, comprehensive benefits including health insurance, 401(k) matching, paid time off, and professional development opportunities. Work onsite in vibrant Medford, Oregon, with its stunning natural surroundings, from the Rogue Valley's wineries to nearby Crater Lake. Our culture emphasizes work-life balance, innovation, and collaboration among top-tier professionals. By joining us, you'll tackle exciting challenges, enhance your expertise in IT account management, and contribute to a company that's been a staffing industry leader for over 75 years. SEO keywords like 'IT Account Support Manager jobs Medford OR,' 'Robert Half careers,' and 'client relationship management roles' highlight the demand for talents like yours. Take the next step—apply today and let's build success together!

Total word count: 728