About the IT Infrastructure Specialist Role

Are you an IT professional passionate about leveraging technology to drive community impact? Robert Half is excited to partner with a mission-driven non-profit organization in Braddock, Pennsylvania, to find a skilled IT Infrastructure Specialist for a rewarding contract position. This role is perfect for hands-on tech experts who thrive on optimizing servers, networks, desktops, and security systems while ensuring seamless operations for staff and volunteers. As an IT & Desktop Support Specialist, you'll be the backbone of the organization's technology ecosystem, resolving issues swiftly and deploying solutions that empower their vital community work.

In this dynamic contract opportunity, you'll handle everything from server maintenance to O365 troubleshooting, video surveillance support, and help desk ticket management. Located in the heart of Braddock, PA, this position offers the chance to contribute to local non-profit initiatives while building your expertise in IT infrastructure. With Robert Half's support, you'll enjoy a smooth placement process and access to top-tier contract opportunities. If you're searching for IT jobs in Braddock, PA or IT infrastructure specialist roles near Pittsburgh, this is your chance to make a difference.

Why This Role Stands Out

This isn't just a job—it's a mission. Support a non-profit dedicated to community betterment while gaining diverse experience across IT domains. Ideal for those with a blend of technical prowess and a service-oriented mindset.

Key Responsibilities

Your day-to-day will be action-packed and impactful. Here's what you'll tackle:

• Server and Infrastructure Management: Deploy, configure, and maintain critical servers and equipment to ensure 24/7 reliability.
• Networking Expertise: Handle IP addressing, subnetting, cabling, and configurations for both new installations and existing networks.
• Windows Mastery: Install, configure, and troubleshoot Microsoft Windows on desktops, laptops, and beyond.
• End-User Support: Swiftly resolve hardware, software, and connectivity issues to minimize downtime.
• Peripheral Support: Manage printers, multi-function devices, video surveillance cameras, and door access control systems.
• O365 Proficiency: Provide expert troubleshooting for Outlook, Teams, SharePoint, and other productivity tools.
• Help Desk Operations: Process tickets, deliver break/fix services, and maintain high service levels.
• Device Deployment: Image and roll out PCs for staff and volunteers efficiently.

These responsibilities demand a proactive approach, making this role ideal for IT specialists seeking variety and real-world application of skills.

Required Qualifications

To excel, bring the following to the table:

• 2+ years in IT infrastructure, desktop support, or related fields.
• Deep knowledge of Microsoft Windows deployment and troubleshooting.
• Networking fundamentals: IP addressing, subnetting, cabling.
• Hands-on experience with O365 suite (Outlook, Teams, SharePoint).
• Familiarity with surveillance systems and access controls.
• Proven help desk and ticket management skills.
• PC imaging and deployment experience.
• Strong problem-solving, communication, and customer service abilities.
• Contract experience a plus; passion for non-profits preferred.

Candidates should be self-starters comfortable in fast-paced, mission-focused environments. A+ certification or equivalent is advantageous for IT support jobs in Pennsylvania.

Why Join Us?

Partnering with Robert Half means more than a job—it's career acceleration. Enjoy competitive estimated salary of $55,000-$85,000 annually (based on Braddock, PA market rates for similar contract roles), flexible contract terms, and exposure to cutting-edge tech in a supportive non-profit setting. Contribute to community change while honing skills in servers, networking, security, and O365. Robert Half offers unparalleled placement support, networking events, and pathways to permanent roles.

Braddock, PA, provides an affordable, vibrant location near Pittsburgh's tech hub, perfect for balancing work and life. Join our network of top IT talent and apply today for this IT Infrastructure Specialist position. Keywords: IT support Braddock PA, desktop specialist jobs, network infrastructure careers, non-profit IT roles.

(Word count: 852)