About the IT Manager Role at Robert Half

Robert Half is thrilled to partner with a leading manufacturing organization in Greer, South Carolina, to find an exceptional IT Manager. This pivotal full-time position offers a unique opportunity to lead technology infrastructure and support systems, driving operational excellence in a dynamic manufacturing environment. As IT Manager, you will oversee technical teams, spearhead strategic IT initiatives, and ensure seamless system performance, security, and service delivery. If you thrive in fast-paced settings with a passion for IT operations, team leadership, and innovative problem-solving, this role is your chance to make a lasting impact.

Greer, SC, known for its booming manufacturing sector and proximity to major hubs like Greenville and Spartanburg, provides an ideal backdrop for career growth. Join Robert Half's network of top talent and elevate your career while contributing to cutting-edge infrastructure projects in Windows Server management, VMware virtualization, disaster recovery, and more. With an estimated salary range of $110,000 - $140,000 annually, this position rewards experience with competitive compensation and robust benefits.

Key Responsibilities

Take charge of a high-performing IT team including Service Desk Specialists and Systems Engineers. Your leadership will ensure timely incident resolution, request fulfillment, and escalation management while upholding service level agreements (SLAs). Supervise maintenance of critical Windows Server environments, backup solutions, disaster recovery protocols, VMware vSphere clusters, and enterprise storage systems to minimize downtime and optimize performance.

Design innovative regional support coverage models that align staffing with business demands across multiple branch locations. Standardize device imaging by maintaining golden images and deploying automation for post-imaging setups, streamlining onboarding and reducing deployment times. Dive deep into ticket trend analysis to build proactive solutions like known-error databases, self-service portals, and predictive maintenance initiatives that transform reactive support into strategic operations.

Excel in vendor management by evaluating technology solutions, negotiating favorable contracts, and handling purchase orders and invoice approvals for all infrastructure needs. Enforce rigorous standards for server configurations, security hardening, real-time monitoring, and automated patch management to achieve full compliance with industry regulations. Lead complex infrastructure projects—from cloud migrations and hardware upgrades to system consolidations—complete with detailed project roadmaps, stakeholder communication, and comprehensive risk mitigation strategies.

Finally, invest in your team's future by mentoring entry-level staff, fostering skill development, and cultivating a robust talent pipeline that positions the organization for long-term success.

Required Qualifications

The ideal candidate brings 5+ years of progressive IT management experience, preferably in manufacturing or operations-heavy industries. A Bachelor's degree in Information Technology, Computer Science, or a related field is required, along with hands-on expertise in Windows Server administration, VMware vSphere, backup/recovery systems, and storage technologies. Proficiency in automation scripting, patch management tools, and service desk platforms like ServiceNow or similar is essential.

Demonstrate proven team leadership skills, with a track record of building high-performance teams and driving SLA adherence. Strong project management capabilities, including experience with migrations, upgrades, and vendor negotiations, are non-negotiable. Analytical mindset for ticket trend analysis and proactive IT strategies, combined with excellent communication and mentoring abilities, will set you apart. Knowledge of security best practices, compliance standards (e.g., NIST, ISO 27001), and disaster recovery planning rounds out the profile.

Why Join Us?

Robert Half offers unparalleled support in your career journey, connecting you with premier employers in Greer, SC, and beyond. Enjoy a comprehensive benefits package including health coverage, 401(k) matching, paid time off, and professional development resources. Our commitment to work-life balance, hybrid flexibility, and employee wellness programs ensures you thrive both professionally and personally. Be part of a forward-thinking team revolutionizing IT in manufacturing—apply today and advance your IT leadership career with Robert Half!

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