About the IT Support Analyst Role at Robert Half

Join Robert Half as an IT Support Analyst in Liberty, South Carolina, and become a vital part of our client's dynamic team supporting global manufacturing operations. This full-time position offers the opportunity to deliver hands-on technical support for cutting-edge production systems and office environments. Located in the heart of South Carolina's thriving industrial sector, you'll ensure seamless IT operations, troubleshoot complex issues, and provide remote assistance across North America and Europe. Ideal for experienced IT professionals passionate about manufacturing IT support, network troubleshooting, and end-user services, this role combines on-site expertise with flexible remote responsibilities. With Robert Half's renowned expertise in technology staffing, you'll gain access to top-tier career opportunities and professional growth in a collaborative, innovative setting.

Key Responsibilities

• Provide daily technical support for production systems, office devices, and connected peripherals to minimize downtime and maximize efficiency.
• Diagnose and resolve hardware and software issues related to production IT infrastructure, including network switches, wireless access points, industrial PCs, scanners, and label printers.
• Maintain Microsoft Teams Rooms and other conferencing tools to enable smooth collaboration for global teams.
• Log, track, and resolve IT incidents and service requests efficiently using the organization's ticketing system.
• Collaborate closely with North American IT infrastructure and cybersecurity teams to maintain high security and compliance standards.
• Perform routine system checks, preventative maintenance, and on-site basic network troubleshooting.
• Handle imaging, deployment, and patching of Windows devices in full compliance with global IT policies.
• Manage end-user onboarding and offboarding, including account provisioning via Active Directory and Entra ID.
• Oversee the complete IT hardware lifecycle, from inventory and asset tagging to replacements and secure disposals.
• Deliver remote troubleshooting support and occasional after-hours assistance for sites in North America and Europe.

Required Qualifications for IT Support Analyst

To excel in this IT Support Analyst position through Robert Half, candidates should demonstrate proven experience in IT support within manufacturing or production environments. Key qualifications include strong proficiency in Windows administration, Active Directory, Entra ID, and network diagnostics. Familiarity with industrial hardware like scanners, label printers, and rugged PCs is essential, alongside expertise in ticketing systems and remote support tools. Excellent problem-solving skills, the ability to work independently or in teams, and availability for occasional after-hours support are critical. A bachelor's degree in IT, Computer Science, or a related field is preferred, but equivalent hands-on experience will be considered. SEO-optimized skills such as Microsoft Teams support, cybersecurity compliance, and hardware lifecycle management will set you apart in Liberty, SC's competitive job market.

Why Join Us at Robert Half?

Robert Half offers unparalleled benefits and career advancement for IT Support Analysts. Enjoy an estimated salary range of $55,000 - $75,000 annually, tailored to your expertise in Liberty, South Carolina. Our comprehensive benefits package includes health, dental, and vision insurance, 401(k) with matching, generous PTO, and ongoing training in emerging technologies like advanced cybersecurity and cloud-based IT solutions. Work in a supportive environment fostering innovation, with opportunities to expand your role across global operations. Robert Half's reputation as a leader in IT staffing ensures stability and exposure to diverse projects. Apply now for this full-time IT Support Analyst role and elevate your career in South Carolina's manufacturing hub. Keywords: IT support jobs Liberty SC, production IT analyst, network support specialist.

This role demands around 600+ words of detailed insight into thriving in high-stakes IT environments. From resolving urgent production halts to enhancing user experiences via Microsoft Teams, you'll drive operational excellence. Expand your horizons with remote support for international teams, building a robust skill set in demand across the U.S. Southeast. Robert Half connects you to employers seeking reliable IT talent—seize this chance today!