IT Support Technician - Join Our Team in Duluth, Georgia

Robert Half is excited to partner with a dynamic client in Duluth, Georgia, to find a skilled IT Support Technician. This full-time role offers a fantastic opportunity for tech enthusiasts who thrive on hands-on hardware work and are passionate about expanding their IT expertise. If you're searching for IT support jobs in Duluth, GA, or entry-level IT technician positions near Atlanta, this position provides the perfect blend of challenge, learning, and team collaboration in a primarily Windows-centric environment with exposure to Mac and Linux systems.

In this role, you'll be the go-to person for Tier 1 support, resolving everyday tech issues for end-users while gaining valuable experience in hardware repairs, software configurations, and even warehouse system support. Our client values motivated individuals eager to grow, making this an ideal launchpad for your IT career with Robert Half's backing. With a competitive salary around $50,000 and a supportive atmosphere, this is more than a job—it's a chance to build lasting skills in technical support careers.

About the Role

As an IT Support Technician in Duluth, GA, you'll dive into the hardware side of IT support, performing tasks like RAM replacements, SSD cloning, and basic PC troubleshooting. This position suits those who enjoy problem-solving in real-time, working closely with a team to maintain smooth operations across desktops, laptops, and specialized warehouse systems. Expect a mix of Windows dominance with opportunities to handle Mac and Linux challenges, plus Active Directory management. No prior warehouse system experience? No problem—your willingness to learn SAP/Latitude is what counts. Robert Half places you in a growth-focused environment where you can advance from Tier 1 support to more complex IT roles.

Key Responsibilities

• Deliver Tier 1 technical support, efficiently troubleshooting hardware and software issues for end-users to minimize downtime.
• Diagnose and repair minor PC hardware problems, including RAM replacement, SSD cloning and replacement, and comprehensive basic troubleshooting.
• Handle software installations, configurations, and routine system maintenance to ensure optimal performance.
• Provide robust support for laptops and desktops in a Windows-heavy environment, with additional exposure to Mac and Linux systems.
• Troubleshoot and maintain Windows, Mac, and Linux operating systems, adapting to diverse user needs.
• Manage Active Directory for users and devices, supporting seamless network access and security.
• Assist with warehouse systems like SAP and Latitude—training provided for those eager to learn.
• Collaborate with IT teammates and support the IT Supervisor in daily operations, fostering a proactive team dynamic.

These responsibilities highlight the hands-on nature of IT technician jobs in Georgia, emphasizing practical skills over extensive prior experience.

Required Qualifications

To succeed as our IT Support Technician, bring a motivated, hands-on attitude and a desire to learn. Key qualifications include:

• Proven ability in Tier 1 support and troubleshooting hardware/software issues.
• Hands-on experience with PC repairs like RAM/SSD work.
• Comfort in Windows environments, plus basic familiarity with Mac/Linux.
• Knowledge of Active Directory for user/device management.
• Team player mindset with strong communication skills.
• Eagerness to learn warehouse tech like SAP/Latitude—no prior experience required.

Robert Half seeks candidates ready to grow in Duluth IT careers, offering training to bridge any gaps.

Why Join Us?

Partnering with Robert Half means accessing top-tier opportunities in technical support roles in Duluth, GA. Enjoy a supportive team, professional development, and a salary of approximately $50,000, with potential for quick advancement. Benefit from our client's stable environment, comprehensive benefits, and focus on work-life balance. This role isn't just IT support—it's your pathway to mastering hardware, multi-OS support, and enterprise systems. Apply now through Robert Half to elevate your career in Georgia's thriving tech scene. Keywords: IT Support Technician Duluth GA, hardware repair jobs, Windows support careers, Robert Half IT jobs.

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