IT Support Technician - Careers at Robert Half
Robert Half
IT Support Technician - Careers at Robert Half
Job Description
About the IT Support Technician Role
Are you a tech-savvy professional passionate about delivering top-tier IT support in a fast-paced food manufacturing environment? Robert Half is excited to partner with our client in Northlake, Texas, to find a Part-Time IT Support Technician. This flexible role offers 24 hours per week across 3 days, with a schedule customized to fit your lifestyle. Earn $27 per hour while providing essential Tier 1 and Tier 2 support for Windows PCs, laptops, and iOS devices like iPads. Dive into hands-on tasks such as SCCM imaging, Microsoft 365 troubleshooting (Outlook, Teams, OneDrive), and end-user assistance. Perfect for proactive individuals who thrive on blending technical expertise with exceptional customer service. Join a dynamic team where your adaptability meets evolving tech needs in the heart of Texas manufacturing.
Northlake, TX, offers a vibrant community just minutes from major hubs like Dallas-Fort Worth, making it an ideal spot for IT professionals seeking balance. This position through Robert Half provides not just a job, but a gateway to long-term opportunities in IT support careers.
Key Responsibilities
Core Technical Support Duties
- Deliver Tier 1 and Tier 2 support across Windows and iOS ecosystems, swiftly resolving hardware malfunctions on desktops, laptops, and iPads.
- Expertly image systems using SCCM, streamlining device deployment, recovery, and maintenance processes to minimize downtime.
- Provide specialized assistance for Microsoft 365 suite, tackling issues in Outlook email synchronization, Teams collaboration, and OneDrive file management.
Setup and Maintenance Tasks
- Configure new equipment from setup to enrollment, ensuring seamless integration with corporate networks and latest system updates.
- Maintain meticulous documentation of all incidents, service requests, and solutions within the help desk system for efficient tracking.
- Conduct routine IT maintenance, proactively monitor system health, and escalate advanced issues following established protocols.
Collaboration and Adaptability
Work hand-in-hand with internal IT teams, production floor staff, and external vendors to foster a cohesive support ecosystem. Your role demands quick adaptation to the unique challenges of a food manufacturing setting, where reliability is paramount.
Required Qualifications
To excel as our Part-Time IT Support Technician, bring proven experience in IT support within dynamic environments. Key must-haves include hands-on proficiency with Windows troubleshooting, iOS device management, SCCM for imaging, and Microsoft 365 applications. A customer-centric approach is non-negotiable, paired with strong problem-solving skills. Ideal candidates have 2+ years in similar roles, familiarity with help desk tools, and the flexibility for a 24-hour weekly commitment. Certifications in Microsoft, CompTIA A+, or SCCM are highly valued. If you're detail-oriented, proactive, and ready to make an impact in Northlake, TX, this is your opportunity.
Why Join Us?
Robert Half prides itself on connecting top talent with rewarding opportunities. This role offers more than just part-time work—gain exposure to cutting-edge technologies in a supportive food manufacturing powerhouse. Enjoy schedule flexibility, competitive $27/hour pay, and the chance to build lasting professional relationships. Benefit from Robert Half's extensive network for future career growth, whether transitioning to full-time IT roles or advancing in tech support. Northlake, Texas, provides a welcoming community with easy access to urban amenities. Apply now and elevate your IT career with a team that values innovation, collaboration, and work-life harmony. Keywords: IT Support Technician jobs Northlake TX, SCCM imaging, Microsoft 365 support, part-time IT roles Texas.
Locations
- Northlake, Texas, United States
Salary
33,792 - 33,792 USD / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Windows supportintermediate
- iOS device troubleshootingintermediate
- SCCM imagingintermediate
- Microsoft 365 (Outlook, Teams, OneDrive)intermediate
- Tier 1 and Tier 2 supportintermediate
- Hardware troubleshootingintermediate
- Software configurationintermediate
- Help desk documentationintermediate
- Device deploymentintermediate
- Customer service in ITintermediate
Required Qualifications
- Experience providing Tier 1 and Tier 2 support for Windows PCs, laptops, and iOS devices like iPads (experience)
- Proficiency in imaging systems using SCCM for device deployment and recovery (experience)
- Strong knowledge of Microsoft 365 applications including Outlook, Teams, and OneDrive (experience)
- Hands-on experience setting up and configuring new equipment with system updates and enrollment (experience)
- Excellent troubleshooting skills for hardware and software issues in a fast-paced environment (experience)
- Customer service focus with ability to assist end-users effectively (experience)
- Familiarity with help desk systems for documenting incidents and resolutions (experience)
- Collaborative mindset for working with IT teams, production staff, and vendors (experience)
- Adaptability to evolving technology needs in a food manufacturing setting (experience)
- Part-time availability for 24 hours over 3 flexible days per week (experience)
Responsibilities
- Provide Tier 1 and Tier 2 support for Windows and iOS devices, troubleshooting hardware and software issues for desktops, laptops, and iPads
- Image PCs and laptops using SCCM; manage device deployment and recovery processes
- Deliver prompt and effective support for Microsoft 365 applications (including Outlook, Teams, and OneDrive) and resolve common user issues
- Set up and configure new equipment, including system updates and device enrollment in corporate systems
- Document incidents, service requests, and resolutions in the help desk system
- Collaborate closely with internal IT teams, production staff, and third-party vendors as needed
- Perform routine IT maintenance, monitor system health, and escalate complex problems per standard procedures
Benefits
- general: Flexible part-time schedule: 24 hours over 3 days per week, tailored to your availability
- general: Dynamic work environment in a leading food manufacturing company
- general: Competitive hourly rate of $27/hour with potential for ongoing contract opportunities
- general: Hands-on experience with cutting-edge tools like SCCM and Microsoft 365
- general: Opportunity to collaborate with diverse teams including production and IT staff
- general: Supportive culture emphasizing work-life balance and employee adaptability
- general: Professional development through exposure to rapidly evolving workplace technologies
- general: Proximity to Robert Half's network for future full-time career opportunities
Tags & Categories
Answer 10 quick questions to check your fit for IT Support Technician - Careers at Robert Half @ Robert Half.
Related Books and Jobs
IT Support Technician - Careers at Robert Half
Robert Half
IT Support Technician - Careers at Robert Half
Job Description
About the IT Support Technician Role
Are you a tech-savvy professional passionate about delivering top-tier IT support in a fast-paced food manufacturing environment? Robert Half is excited to partner with our client in Northlake, Texas, to find a Part-Time IT Support Technician. This flexible role offers 24 hours per week across 3 days, with a schedule customized to fit your lifestyle. Earn $27 per hour while providing essential Tier 1 and Tier 2 support for Windows PCs, laptops, and iOS devices like iPads. Dive into hands-on tasks such as SCCM imaging, Microsoft 365 troubleshooting (Outlook, Teams, OneDrive), and end-user assistance. Perfect for proactive individuals who thrive on blending technical expertise with exceptional customer service. Join a dynamic team where your adaptability meets evolving tech needs in the heart of Texas manufacturing.
Northlake, TX, offers a vibrant community just minutes from major hubs like Dallas-Fort Worth, making it an ideal spot for IT professionals seeking balance. This position through Robert Half provides not just a job, but a gateway to long-term opportunities in IT support careers.
Key Responsibilities
Core Technical Support Duties
- Deliver Tier 1 and Tier 2 support across Windows and iOS ecosystems, swiftly resolving hardware malfunctions on desktops, laptops, and iPads.
- Expertly image systems using SCCM, streamlining device deployment, recovery, and maintenance processes to minimize downtime.
- Provide specialized assistance for Microsoft 365 suite, tackling issues in Outlook email synchronization, Teams collaboration, and OneDrive file management.
Setup and Maintenance Tasks
- Configure new equipment from setup to enrollment, ensuring seamless integration with corporate networks and latest system updates.
- Maintain meticulous documentation of all incidents, service requests, and solutions within the help desk system for efficient tracking.
- Conduct routine IT maintenance, proactively monitor system health, and escalate advanced issues following established protocols.
Collaboration and Adaptability
Work hand-in-hand with internal IT teams, production floor staff, and external vendors to foster a cohesive support ecosystem. Your role demands quick adaptation to the unique challenges of a food manufacturing setting, where reliability is paramount.
Required Qualifications
To excel as our Part-Time IT Support Technician, bring proven experience in IT support within dynamic environments. Key must-haves include hands-on proficiency with Windows troubleshooting, iOS device management, SCCM for imaging, and Microsoft 365 applications. A customer-centric approach is non-negotiable, paired with strong problem-solving skills. Ideal candidates have 2+ years in similar roles, familiarity with help desk tools, and the flexibility for a 24-hour weekly commitment. Certifications in Microsoft, CompTIA A+, or SCCM are highly valued. If you're detail-oriented, proactive, and ready to make an impact in Northlake, TX, this is your opportunity.
Why Join Us?
Robert Half prides itself on connecting top talent with rewarding opportunities. This role offers more than just part-time work—gain exposure to cutting-edge technologies in a supportive food manufacturing powerhouse. Enjoy schedule flexibility, competitive $27/hour pay, and the chance to build lasting professional relationships. Benefit from Robert Half's extensive network for future career growth, whether transitioning to full-time IT roles or advancing in tech support. Northlake, Texas, provides a welcoming community with easy access to urban amenities. Apply now and elevate your IT career with a team that values innovation, collaboration, and work-life harmony. Keywords: IT Support Technician jobs Northlake TX, SCCM imaging, Microsoft 365 support, part-time IT roles Texas.
Locations
- Northlake, Texas, United States
Salary
33,792 - 33,792 USD / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Windows supportintermediate
- iOS device troubleshootingintermediate
- SCCM imagingintermediate
- Microsoft 365 (Outlook, Teams, OneDrive)intermediate
- Tier 1 and Tier 2 supportintermediate
- Hardware troubleshootingintermediate
- Software configurationintermediate
- Help desk documentationintermediate
- Device deploymentintermediate
- Customer service in ITintermediate
Required Qualifications
- Experience providing Tier 1 and Tier 2 support for Windows PCs, laptops, and iOS devices like iPads (experience)
- Proficiency in imaging systems using SCCM for device deployment and recovery (experience)
- Strong knowledge of Microsoft 365 applications including Outlook, Teams, and OneDrive (experience)
- Hands-on experience setting up and configuring new equipment with system updates and enrollment (experience)
- Excellent troubleshooting skills for hardware and software issues in a fast-paced environment (experience)
- Customer service focus with ability to assist end-users effectively (experience)
- Familiarity with help desk systems for documenting incidents and resolutions (experience)
- Collaborative mindset for working with IT teams, production staff, and vendors (experience)
- Adaptability to evolving technology needs in a food manufacturing setting (experience)
- Part-time availability for 24 hours over 3 flexible days per week (experience)
Responsibilities
- Provide Tier 1 and Tier 2 support for Windows and iOS devices, troubleshooting hardware and software issues for desktops, laptops, and iPads
- Image PCs and laptops using SCCM; manage device deployment and recovery processes
- Deliver prompt and effective support for Microsoft 365 applications (including Outlook, Teams, and OneDrive) and resolve common user issues
- Set up and configure new equipment, including system updates and device enrollment in corporate systems
- Document incidents, service requests, and resolutions in the help desk system
- Collaborate closely with internal IT teams, production staff, and third-party vendors as needed
- Perform routine IT maintenance, monitor system health, and escalate complex problems per standard procedures
Benefits
- general: Flexible part-time schedule: 24 hours over 3 days per week, tailored to your availability
- general: Dynamic work environment in a leading food manufacturing company
- general: Competitive hourly rate of $27/hour with potential for ongoing contract opportunities
- general: Hands-on experience with cutting-edge tools like SCCM and Microsoft 365
- general: Opportunity to collaborate with diverse teams including production and IT staff
- general: Supportive culture emphasizing work-life balance and employee adaptability
- general: Professional development through exposure to rapidly evolving workplace technologies
- general: Proximity to Robert Half's network for future full-time career opportunities
Tags & Categories
Answer 10 quick questions to check your fit for IT Support Technician - Careers at Robert Half @ Robert Half.
Related Books and Jobs