Line Support Technician - Careers at Robert Half
Robert Half
Line Support Technician - Careers at Robert Half
Job Description
About the Line Support Technician Role
Join Robert Half's esteemed client in the automotive industry as a Line Support Technician in Haw River, North Carolina. This long-term contract position is perfect for IT professionals passionate about maintaining mission-critical production systems. You'll be the go-to expert for plant floor users, ensuring seamless operations of Tier 1 computer systems and applications. In this dynamic role, you'll troubleshoot hardware issues, respond to alerts, and collaborate with manufacturing teams to keep production lines running without interruption. If you're seeking Line Support Technician jobs near me in North Carolina, this opportunity offers hands-on experience in a high-stakes manufacturing environment, with competitive pay at $20 per hour. Robert Half specializes in placing top talent in such roles, providing stability and growth in the evolving automotive sector.
Why This Role Stands Out
Haw River, NC, is at the heart of North Carolina's thriving manufacturing hub, and this position immerses you in automotive production IT. Expect a fast-paced setting where your technical skills directly impact output. With Robert Half's backing, enjoy reliable contract terms and pathways to permanent opportunities. Ideal for those searching for IT support jobs in Haw River, NC or production line technician careers.
Key Responsibilities
As a Line Support Technician, your days will be filled with proactive monitoring and rapid response to keep systems humming. Here's what you'll tackle:
- Monitor Tier 1 production-critical applications and equipment, resolving issues swiftly to minimize downtime.
- Deliver hands-on technical support for plant floor client systems, desktop apps, and network configurations.
- Partner with plant personnel to grasp operational workflows and fix system disruptions efficiently.
- Support rollout and upgrades of Tier 1 systems, staying ahead of tech advancements.
- Analyze alerts from monitoring tools and act decisively for uninterrupted operations.
- Maintain meticulous documentation while following troubleshooting protocols.
- Handle Tier 2/3 escalations, logging everything in ticketing systems.
- Troubleshoot hardware like printers, PCs, laptops, and scanners common in manufacturing.
- Prioritize and resolve tickets using industry-standard applications.
- Embrace adaptability, applying IT best practices in a changing landscape.
Daily Impact in Automotive Manufacturing
Your work ensures production lines never falter, making you indispensable. This role hones skills in industrial IT, perfect for advancing in manufacturing IT support.
Required Qualifications
To excel, bring proven expertise in production IT environments:
- 2+ years in Tier 1 support, ideally in manufacturing or automotive.
- Expertise in hardware diagnostics for industrial devices.
- Strong grasp of networking, desktop support, and monitoring systems.
- Experience with ticketing tools like ServiceNow or similar.
- Excellent collaboration skills for cross-functional teams.
- Adaptability to shift work and evolving tech stacks.
- Familiarity with ITIL or similar methodologies a plus.
Robert Half seeks candidates ready for contract IT technician roles with a proactive mindset.
Why Join Us at Robert Half?
Robert Half offers more than a job—it's a launchpad for your IT career. This long-term contract provides steady $20/hour pay (approx. $41,600 yearly), flexibility, and exposure to cutting-edge automotive tech. Benefit from our network for future placements, professional training, and a supportive culture. Located in Haw River, North Carolina, United States, enjoy a balanced lifestyle in a growing area. Keywords: Line Support Technician jobs Haw River NC, automotive IT support, production systems technician. Apply now for this rewarding opportunity! (Word count: 812)
Locations
- Haw River, North Carolina, United States
Salary
41,600 - 41,600 USD / yearly
40,000 - 45,000 USD / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Tier 1 production-critical systems supportintermediate
- Plant floor technical supportintermediate
- Hardware troubleshooting (printers, PCs, laptops, scanners)intermediate
- Network setups and end-user desktop applicationsintermediate
- Problem ticketing and support trackingintermediate
- Alert monitoring and responseintermediate
- IT best practices and methodologiesintermediate
- System implementation and upgradesintermediate
- Collaboration with operational teamsintermediate
- Documentation and process adherenceintermediate
Required Qualifications
- Experience in Tier 1 IT support for production environments (experience)
- Strong hardware troubleshooting skills for plant floor devices (experience)
- Familiarity with monitoring systems and alert resolution (experience)
- Knowledge of network setups and desktop applications (experience)
- Ability to collaborate with non-technical plant personnel (experience)
- Proficiency in problem ticketing applications (experience)
- Adaptability to changing technologies and environments (experience)
- Experience in automotive or manufacturing IT support preferred (experience)
Responsibilities
- Monitor and maintain Tier 1 production-critical applications and equipment for stability and quick issue resolution
- Provide technical support for plant floor client systems, end-user desktop applications, and network setups
- Collaborate with plant floor personnel to understand processes and resolve system issues effectively
- Assist in implementation and upgrades of Tier 1 computer systems and related technologies
- Review and respond to alerts from monitoring systems to ensure seamless operations
- Document and follow processes to troubleshoot and resolve technical issues
- Manage second and third-level support calls, escalating as needed
- Perform hardware troubleshooting for printers, desktop PCs, laptops, and handheld scanners
- Utilize problem ticketing applications to track, prioritize, and resolve support requests
- Adapt to evolving technologies and apply IT best practices
Benefits
- general: Long-term contract opportunity with potential for extension
- general: Competitive hourly pay at $20/hour
- general: Work in a dynamic automotive manufacturing environment
- general: Hands-on experience with production-critical IT systems
- general: Professional development through exposure to evolving technologies
- general: Supportive team collaboration in a fast-paced plant setting
- general: Robert Half's expertise in contract placements and career growth
- general: Opportunity to build skills in industrial IT support
Tags & Categories
Answer 10 quick questions to check your fit for Line Support Technician - Careers at Robert Half @ Robert Half.
Related Books and Jobs
Line Support Technician - Careers at Robert Half
Robert Half
Line Support Technician - Careers at Robert Half
Job Description
About the Line Support Technician Role
Join Robert Half's esteemed client in the automotive industry as a Line Support Technician in Haw River, North Carolina. This long-term contract position is perfect for IT professionals passionate about maintaining mission-critical production systems. You'll be the go-to expert for plant floor users, ensuring seamless operations of Tier 1 computer systems and applications. In this dynamic role, you'll troubleshoot hardware issues, respond to alerts, and collaborate with manufacturing teams to keep production lines running without interruption. If you're seeking Line Support Technician jobs near me in North Carolina, this opportunity offers hands-on experience in a high-stakes manufacturing environment, with competitive pay at $20 per hour. Robert Half specializes in placing top talent in such roles, providing stability and growth in the evolving automotive sector.
Why This Role Stands Out
Haw River, NC, is at the heart of North Carolina's thriving manufacturing hub, and this position immerses you in automotive production IT. Expect a fast-paced setting where your technical skills directly impact output. With Robert Half's backing, enjoy reliable contract terms and pathways to permanent opportunities. Ideal for those searching for IT support jobs in Haw River, NC or production line technician careers.
Key Responsibilities
As a Line Support Technician, your days will be filled with proactive monitoring and rapid response to keep systems humming. Here's what you'll tackle:
- Monitor Tier 1 production-critical applications and equipment, resolving issues swiftly to minimize downtime.
- Deliver hands-on technical support for plant floor client systems, desktop apps, and network configurations.
- Partner with plant personnel to grasp operational workflows and fix system disruptions efficiently.
- Support rollout and upgrades of Tier 1 systems, staying ahead of tech advancements.
- Analyze alerts from monitoring tools and act decisively for uninterrupted operations.
- Maintain meticulous documentation while following troubleshooting protocols.
- Handle Tier 2/3 escalations, logging everything in ticketing systems.
- Troubleshoot hardware like printers, PCs, laptops, and scanners common in manufacturing.
- Prioritize and resolve tickets using industry-standard applications.
- Embrace adaptability, applying IT best practices in a changing landscape.
Daily Impact in Automotive Manufacturing
Your work ensures production lines never falter, making you indispensable. This role hones skills in industrial IT, perfect for advancing in manufacturing IT support.
Required Qualifications
To excel, bring proven expertise in production IT environments:
- 2+ years in Tier 1 support, ideally in manufacturing or automotive.
- Expertise in hardware diagnostics for industrial devices.
- Strong grasp of networking, desktop support, and monitoring systems.
- Experience with ticketing tools like ServiceNow or similar.
- Excellent collaboration skills for cross-functional teams.
- Adaptability to shift work and evolving tech stacks.
- Familiarity with ITIL or similar methodologies a plus.
Robert Half seeks candidates ready for contract IT technician roles with a proactive mindset.
Why Join Us at Robert Half?
Robert Half offers more than a job—it's a launchpad for your IT career. This long-term contract provides steady $20/hour pay (approx. $41,600 yearly), flexibility, and exposure to cutting-edge automotive tech. Benefit from our network for future placements, professional training, and a supportive culture. Located in Haw River, North Carolina, United States, enjoy a balanced lifestyle in a growing area. Keywords: Line Support Technician jobs Haw River NC, automotive IT support, production systems technician. Apply now for this rewarding opportunity! (Word count: 812)
Locations
- Haw River, North Carolina, United States
Salary
41,600 - 41,600 USD / yearly
40,000 - 45,000 USD / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Tier 1 production-critical systems supportintermediate
- Plant floor technical supportintermediate
- Hardware troubleshooting (printers, PCs, laptops, scanners)intermediate
- Network setups and end-user desktop applicationsintermediate
- Problem ticketing and support trackingintermediate
- Alert monitoring and responseintermediate
- IT best practices and methodologiesintermediate
- System implementation and upgradesintermediate
- Collaboration with operational teamsintermediate
- Documentation and process adherenceintermediate
Required Qualifications
- Experience in Tier 1 IT support for production environments (experience)
- Strong hardware troubleshooting skills for plant floor devices (experience)
- Familiarity with monitoring systems and alert resolution (experience)
- Knowledge of network setups and desktop applications (experience)
- Ability to collaborate with non-technical plant personnel (experience)
- Proficiency in problem ticketing applications (experience)
- Adaptability to changing technologies and environments (experience)
- Experience in automotive or manufacturing IT support preferred (experience)
Responsibilities
- Monitor and maintain Tier 1 production-critical applications and equipment for stability and quick issue resolution
- Provide technical support for plant floor client systems, end-user desktop applications, and network setups
- Collaborate with plant floor personnel to understand processes and resolve system issues effectively
- Assist in implementation and upgrades of Tier 1 computer systems and related technologies
- Review and respond to alerts from monitoring systems to ensure seamless operations
- Document and follow processes to troubleshoot and resolve technical issues
- Manage second and third-level support calls, escalating as needed
- Perform hardware troubleshooting for printers, desktop PCs, laptops, and handheld scanners
- Utilize problem ticketing applications to track, prioritize, and resolve support requests
- Adapt to evolving technologies and apply IT best practices
Benefits
- general: Long-term contract opportunity with potential for extension
- general: Competitive hourly pay at $20/hour
- general: Work in a dynamic automotive manufacturing environment
- general: Hands-on experience with production-critical IT systems
- general: Professional development through exposure to evolving technologies
- general: Supportive team collaboration in a fast-paced plant setting
- general: Robert Half's expertise in contract placements and career growth
- general: Opportunity to build skills in industrial IT support
Tags & Categories
Answer 10 quick questions to check your fit for Line Support Technician - Careers at Robert Half @ Robert Half.
Related Books and Jobs