Medical Collections Specialist - Join Robert Half's Healthcare Partnership in Denver, CO

Robert Half is thrilled to partner with a leading national healthcare organization to recruit talented Medical Collections Specialists for a high-volume collections team in Denver, Colorado. This contract role is perfect for driven professionals who thrive in fast-paced environments, possess deep insurance knowledge, and excel at resolving complex claim denials. If you have a knack for follow-up, payer negotiations, and turning denied claims into paid accounts receivable, this opportunity offers hands-on experience with cutting-edge billing systems and meaningful impact on healthcare revenue cycles.

As a Medical Collections Specialist, you'll play a crucial role in ensuring timely payments for medical services, working remotely or on-site in Denver to manage thousands of claims daily. This position demands precision, persistence, and technical savvy—ideal for those pursuing long-term careers in healthcare revenue cycle management (RCM), medical billing, or accounts receivable (AR) follow-up. With Robert Half's support, you'll gain exposure to top-tier healthcare operations while building your resume in one of the nation's most dynamic medical hubs.

About the Role

This contract position supports a national healthcare leader's high-volume medical collections operations. You'll dive into denied and unpaid claims, using your expertise to prioritize, investigate, and resolve issues that keep revenue flowing. Expect a dynamic workflow involving email triage, outbound calls to insurance payers, portal research, and meticulous documentation. Robert Half places you in this role with competitive pay, flexible scheduling, and pathways to extension or permanent opportunities. Denver's thriving healthcare scene makes this a prime spot for professionals seeking stability and growth in medical collections careers.

Key Responsibilities

Your day-to-day will focus on high-impact tasks that drive collections success:

• Prioritize incoming emails and daily work queues, zeroing in on denied or unpaid claims needing urgent action to prevent revenue loss.
• Review and manage high-priority accounts, targeting the oldest claims, highest dollar balances, or recurring denial patterns from specific payers.
• Proactively identify claims ripe for immediate follow-up based on aging reports, balance thresholds, or emerging payer trends.
• Conduct outbound calls to insurance companies, skillfully negotiating resolutions for non-payment, appealing denials, and clarifying ambiguous reasons.
• Leverage insurance payer portals (e.g., Availity, Payer Express) and internal reporting tools to monitor claim status, submit appeals, and track resolution progress.
• Maintain impeccable documentation of all activities, correspondence, and outcomes directly in the billing system for audit compliance and team handoffs.
• Apply critical thinking and research skills to tackle complex barriers, such as missing documentation, coding errors, or unique payer policies.
• Ensure consistent, timely follow-up on all outstanding claims, adhering to strict departmental SLAs and aging bucket targets.
• Collaborate cross-functionally with coding, clinical, and leadership teams on escalated cases requiring additional documentation or intervention.
• Thrive in a high-volume setting, staying organized, self-motivated, and leveraging technical tools alongside superior communication skills.

Required Qualifications

To succeed, bring these essential skills and experiences:

• 2+ years in medical collections, AR follow-up, or healthcare billing with proven success in claim denial management.
• In-depth knowledge of commercial and government insurance (e.g., Medicare, Medicaid, Blue Cross) processes, denial codes, and appeals.
• Technical proficiency with EHR/billing systems (e.g., Epic, Cerner), insurance portals, and Excel for reporting.
• Exceptional organizational skills to juggle high-volume queues without missing deadlines.
• Strong verbal communication for persuasive payer calls and written skills for appeals and notes.
• Analytical mindset for root-cause analysis of denials and trend identification.
• Self-starter attitude in fast-paced, metric-driven environments.
• High school diploma required; associate's or bachelor's in healthcare administration, finance, or related field preferred.
• Ability to pass background checks and maintain HIPAA compliance.

Bonus: Certifications like CPC, CPB, or HFMA CRCR.

Why Join Us

Partnering with Robert Half means more than a job—it's a career launchpad. Enjoy competitive hourly rates around $20/hr (equivalent to $41K-$52K annualized), weekly pay, and access to our exclusive talent network for future placements. Work with a prestigious national healthcare organization known for innovation in revenue cycle management, gaining skills transferable to permanent roles in hospitals, clinics, or RCM firms. Denver offers an unbeatable lifestyle with outdoor adventures, vibrant culture, and booming healthcare jobs. Robert Half provides dedicated recruiters, skill-building resources, and benefits like health insurance options for contractors. Join our team to resolve claims, boost your expertise, and advance in medical collections—apply today for this Denver, CO opportunity!

Total word count: 852