About the Role

Join Robert Half as a Medical Front Desk Coordinator in Bel Air, Maryland, and become the welcoming face of healthcare excellence. This full-time position offers an hourly rate of $17, translating to approximately $35,360 annually based on a standard full-time schedule. As the primary point of contact for patients, you'll create a positive first impression while ensuring seamless administrative operations in a dynamic medical office environment. Robert Half, a leader in staffing solutions, connects top talent like you with rewarding healthcare careers. This role demands a perfect blend of empathy, organizational prowess, and administrative precision to support clinical teams and enhance patient satisfaction. If you're passionate about patient care and thrive in fast-paced settings, this opportunity in Bel Air, MD, is your gateway to a stable and fulfilling career.

Bel Air, MD, nestled in Harford County, offers a charming suburban lifestyle just 30 miles north of Baltimore, with easy access to urban amenities and a strong sense of community. Working here means contributing to local healthcare while enjoying Maryland's scenic beauty and vibrant job market.

Key Responsibilities

Patient Interaction and Front Office Management

• Greet patients warmly upon arrival, verify identities, and check them in efficiently using electronic health record (EHR) systems.
• Manage high-volume incoming calls, addressing inquiries, scheduling appointments, and providing general office information with professionalism.
• Handle patient check-out processes, including collecting co-pays, issuing receipts, and distributing visit summaries or instructions.

Administrative and Scheduling Duties

• Schedule and confirm appointments while optimizing provider calendars to maximize efficiency and minimize wait times.
• Coordinate referrals to specialists, ensuring all necessary documentation is prepared and communicated promptly.
• Maintain accurate and up-to-date patient records, including demographics, medical history, and insurance details.

Insurance, Billing, and Compliance

• Verify insurance eligibility and benefits prior to visits, explaining coverage to patients as needed.
• Address basic billing questions, process payments, and escalate complex issues to billing specialists.
• Uphold HIPAA regulations rigorously, safeguarding patient confidentiality in all interactions and documentation.

Office Environment

• Keep the front desk area clean, organized, and stocked with necessary supplies.
• Collaborate with clinical staff to ensure smooth patient flow and operational continuity.

Required Qualifications

To excel as a Medical Front Desk Coordinator at Robert Half, candidates should possess:

• High school diploma or GED; associate's degree in healthcare administration preferred.
• 1-2 years of experience in a medical office, dental practice, or similar healthcare front desk role.
• Proficiency in medical office software such as Epic, Cerner, or NextGen, with strong computer skills including Microsoft Office.
• In-depth knowledge of medical terminology, insurance processes (e.g., Medicare, Medicaid, private payers), and basic billing codes.
• Exceptional customer service skills, with the ability to remain calm and empathetic under pressure.
• Impeccable attention to detail, multitasking capabilities, and time management in a busy environment.
• Demonstrated commitment to HIPAA compliance and patient privacy.
• Excellent verbal and written communication, with a professional phone demeanor.
• Physical ability to sit/stand for extended periods and perform light lifting.

Robert Half values diversity and provides equal employment opportunities. Background checks and references are required.

Why Join Us

At Robert Half, we empower your career with unmatched benefits and growth opportunities. Earn $17 per hour with weekly pay, plus access to comprehensive health insurance, 401(k) matching, PTO, and professional training. Our Bel Air, MD, location offers a supportive team atmosphere, flexible shifts, and pathways to permanent roles. SEO-optimized for careers in healthcare administration, this position is ideal for job seekers searching 'medical receptionist jobs Bel Air MD' or 'front desk healthcare careers Maryland.' Apply today through Robert Half's network and elevate your professional journey in patient-centered care. With over 70 years of staffing expertise, we ensure your success in this vital role supporting community health in Bel Air, United States.