About the Medical Receptionist Role at Robert Half

Join Robert Half's esteemed healthcare staffing network as a Medical Receptionist in Quincy, Massachusetts. This exciting contract-to-permanent position offers a gateway into a thriving healthcare environment where your organizational prowess and patient-centered approach can shine. Robert Half, a leader in professional staffing, connects top talent with rewarding opportunities in dynamic medical practices. As the first point of contact for patients, you'll ensure seamless operations, fostering trust and efficiency in a bustling front office setting. Ideal for career starters or seasoned admins seeking stability and growth, this role in Quincy, MA, combines administrative excellence with compassionate service. With Quincy’s vibrant community and proximity to Boston's medical hubs, you'll thrive in a location known for its healthcare innovation and work-life balance.

Why This Role Stands Out

This isn't just a receptionist job—it's a launchpad for long-term success in healthcare administration. Transition from contract to permanent employment while gaining hands-on experience in patient management, electronic health records, and interdisciplinary teamwork. Robert Half prioritizes your professional journey, offering unparalleled support through our industry-leading resources and network.

Key Responsibilities

In this pivotal role, you'll be the heartbeat of the front desk, managing daily workflows with precision and empathy. Your duties will keep the practice running smoothly, from greeting warm smiles to handling high-volume calls.

• Answer incoming calls promptly and professionally: Field patient inquiries, schedule referrals, and route calls efficiently to minimize wait times and maximize satisfaction.
• Schedule and manage patient appointments: Utilize advanced scheduling software to optimize calendars, avoiding overlaps and accommodating urgent needs.
• Collect co-payments and document payments: Process transactions accurately, reconcile daily records, and maintain compliance with billing standards.
• Send appointment reminders: Leverage SMS, email, and phone systems to reduce no-shows and enhance patient attendance rates.
• Perform data entry with Microsoft tools: Update patient demographics, insurance details, and visit notes in EHR systems using Word, Excel, and Outlook.
• Greet and check in patients: Verify identities, complete intake forms, and prepare charts for seamless handoffs to clinical staff.
• Coordinate with healthcare staff: Communicate real-time updates on patient arrivals, delays, and special requirements to streamline flow.
• Manage front desk operations: Maintain a tidy, welcoming reception area stocked with forms, brochures, and amenities.

Daily Impact

Expect a fast-paced environment where multitasking is key. You'll handle 50+ calls daily, juggle calendars for multiple providers, and resolve issues on the spot, all while upholding HIPAA privacy standards.

Required Qualifications

To excel, bring a blend of technical savvy, interpersonal finesse, and healthcare enthusiasm. Robert Half seeks candidates ready to hit the ground running.

• High school diploma or GED; associate's in healthcare administration preferred.
• 1+ years in medical office, reception, or customer service roles.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel) and basic EHR systems.
• Exceptional phone etiquette and active listening skills.
• Strong organizational abilities to manage calendars and priorities.
• Familiarity with medical terminology, insurance co-pays, and patient privacy laws (HIPAA).
• Empathetic, professional demeanor with cultural sensitivity.
• Ability to thrive in high-volume settings with minimal supervision.

Preferred Skills

Bonus points for bilingual abilities (Spanish/Portuguese), experience with Epic or Cerner, and a typing speed of 50+ WPM. Reliability and punctuality are non-negotiable.

Why Join Us at Robert Half?

Robert Half offers more than a job—it's a career accelerator. Starting at $19/hour, this role equates to approximately $39,520 annually (based on full-time), with potential for raises upon permanency. Enjoy contract flexibility leading to comprehensive benefits like health insurance, 401(k), paid time off, and tuition reimbursement. Work in Quincy, Massachusetts—a coastal gem with easy access to beaches, top-rated schools, and Boston's job market. Our Quincy placements boast high retention due to supportive management and growth paths into billing, practice management, or clinical support. SEO-optimized for 'Medical Receptionist jobs Quincy MA' and 'Robert Half healthcare careers,' this opportunity attracts top talent. Join a company with a 75-year legacy of excellence, where 90% of candidates advance within a year. Apply now and elevate your healthcare career with Robert Half!

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