Member Services Role at Robert Half in Vandalia, Ohio

Join Robert Half's dynamic Member Services team in Vandalia, Ohio, as a dedicated professional delivering top-tier customer support. This exciting contract-to-permanent position offers $16.15 per hour, translating to approximately $33,500 annually based on full-time hours. Perfect for detail-oriented individuals passionate about customer service, data management, and administrative excellence. Thrive in a fast-paced environment while contributing to seamless member experiences. Robert Half, a leader in staffing solutions, provides unparalleled career growth opportunities in the heart of Ohio's vibrant job market.

About the Role

The Member Services position is pivotal in ensuring members receive exceptional support. You'll handle everything from data entry and enrollment processing to customer inquiries via phone and email. Located in Vandalia, Ohio, this role supports a high-volume operation where accuracy and efficiency are paramount. As part of Robert Half's esteemed network, you'll gain hands-on experience that propels your career forward, with potential for permanent placement. Ideal for those seeking Member Services jobs in Vandalia, OH, or administrative roles emphasizing customer satisfaction.

Key Responsibilities

Your day-to-day will be varied and impactful. Expect to:

• Accurately input and update member information in secure portals, always confirming submissions for zero errors.
• Liaise with vendors and representatives to swiftly resolve inquiries and issues, maintaining strong relationships.
• Process new enrollments and meticulously maintain eligibility records to comply with standards.
• Generate insightful reports and perform analysis to drive operational improvements and decision-making.
• Scan and index critical documents, optimizing recordkeeping for quick retrieval and audits.
• Efficiently distribute incoming mail and manage all correspondence with timeliness and professionalism.
• Answer inbound calls, providing courteous assistance and solutions to member needs.
• Schedule appointments and coordinate follow-ups, ensuring seamless service delivery.
• Leverage Microsoft Excel for data analysis and Word for professional documentation and reports.
• Respond to emails promptly, upholding high standards of communication etiquette.

These responsibilities demand a proactive approach, making this role rewarding for those who excel in multitasking.

Required Qualifications

To succeed, bring these essential qualifications:

• High school diploma or GED; associate's degree in business or related field preferred.
• Proven customer service experience, ideally in membership or administrative settings.
• Strong proficiency in Microsoft Excel and Word for reporting and documentation.
• Exceptional organizational skills with meticulous attention to detail.
• Comfortable in fast-paced environments, handling high volumes of calls, emails, and data tasks.
• Excellent verbal and written communication for vendor interactions and member support.
• Basic knowledge of data entry systems and document management.
• Reliability, professionalism, and a team-player mindset.

Prior experience in member services, healthcare administration, or similar fields is a plus. Robert Half values diverse backgrounds and provides training to bridge any gaps.

Why Join Us at Robert Half?

Robert Half offers more than a job—it's a launchpad for your career. Enjoy competitive pay, the path to permanent employment, and access to our extensive network of opportunities across Ohio and beyond. Work in modern Vandalia facilities with supportive leadership focused on your success. Benefit from Robert Half's reputation for excellence in staffing, including professional development workshops, resume building, and interview coaching. This role isn't just Member Services; it's your entry into stable, rewarding administrative careers. Vandalia, OH, boasts a thriving community near Dayton, with easy commutes and a low cost of living—perfect for balancing work and life. For immediate consideration, call 937.224.8326 today. SEO keywords: Member Services jobs Vandalia OH, customer service careers Ohio, Robert Half employment, data entry positions Dayton area. Join us and elevate your professional journey!

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