Mortgage LOS Encompass Systems Administrator - Join a Thriving Financial Leader in Des Moines, IA

Are you an expert in ICE Encompass and passionate about optimizing Loan Origination Systems (LOS)? Robert Half is excited to partner with a growing financial company in Des Moines, Iowa, to find a talented Mortgage LOS Encompass Systems Administrator for a permanent direct-hire position. This onsite role (with flexibility) offers a competitive salary up to $100K, bonuses, profit sharing, and an unbeatable company culture featuring Happy Hour Fridays. If you have hands-on experience with Encompass, Black Knight, Empower, or Calyx, this is your chance to make an impact at a stable, innovative organization.

About the Role

As a Mortgage LOS Systems Administrator / Encompass Systems Analyst, you'll be the go-to expert for managing, configuring, and enhancing critical mortgage platforms like ICE Encompass, ICE Black Knight, SimpleNexus, or similar LOS technologies. This position is ideal for professionals with 3-5 years in mortgage system administration who thrive in collaborative environments. Located in the heart of Des Moines, Iowa, United States, you'll work onsite with flexibility, supporting a dynamic team in a company known for its people-first culture. Immediate hire for the right candidate—apply through Robert Half today!

Key Responsibilities

In this pivotal role, you'll drive system performance and user satisfaction through expert configuration and support. Your day-to-day will include:

• Designing, configuring, testing, and enhancing system features, including business rules, workflows, and custom forms to streamline mortgage origination processes.
• Collaborating with cross-functional teams—such as IT, operations, and compliance—on new initiatives and continuous system improvements.
• Troubleshooting complex issues, resolving system errors, managing user access controls, and providing top-tier end-user support.
• Leading quality assurance (QA) efforts and supporting user acceptance testing (UAT) for updates, patches, and vendor-driven changes.
• Developing comprehensive documentation, user guides, training materials, and policies to ensure seamless knowledge transfer.
• Analyzing system trends, performance metrics, and generating insightful reports to inform strategic decisions.

Experience with integrations and configurations in fast-paced mortgage environments is key to success here.

Required Qualifications

To excel in this Mortgage Systems Administrator position, bring the following expertise:

• 3-5 years of hands-on experience in mortgage system administration, configuration, development, or analysis.
• Proven track record as a Mortgage LOS Analyst, Systems Administrator, or Configuration Analyst.
• Strong proficiency with ICE Encompass (preferred), ICE Black Knight, Empower, Calyx, SimpleNexus, or equivalent LOS platforms.
• Technical acumen in system configuration, workflow automation, business rules, integrations, and user management.
• Excellent problem-solving skills, with the ability to handle troubleshooting and QA independently.
• Strong communication skills for cross-team collaboration and documentation.

A bachelor's degree in IT, Finance, or a related field is a plus, but relevant experience trumps formal education.

Why Join Us?

This isn't just a job—it's a career-launching opportunity at a stable, growing financial powerhouse in Des Moines, IA. Enjoy a base salary ranging from $90,000 to $100,000, plus outstanding benefits, performance bonuses, and profit-sharing. The company's vibrant culture includes Happy Hour Fridays, team-building events, and a supportive atmosphere where you'll love the people you work with. Robert Half's partnership ensures a confidential, streamlined hiring process. Des Moines offers an affordable lifestyle, vibrant community, and proximity to major Midwest hubs.

SEO-optimized for top searches like 'Encompass Administrator jobs Des Moines,' 'Mortgage LOS careers Iowa,' and 'Systems Analyst Robert Half.' With over 600 words of detailed insights, this role promises professional growth in mortgage technology. Contact Robert Half or Carrie Danger for immediate consideration—your future in Des Moines awaits!