Office and Dispatch Manager - Careers at Robert Half
Robert Half
Office and Dispatch Manager - Careers at Robert Half
Job Description
About the Office and Dispatch Manager Role
Robert Half Permanent Placement is excited to partner with a premier Manufacturing & Distribution company in Tonawanda, New York, United States to find a dynamic Office and Dispatch Manager. This is a full-time position offering a starting salary of $55,000 - $65,000 annually, depending on your experience level, plus a robust benefits package. Our client, a longstanding pillar in the industry since the 1950s, is experiencing explosive growth and seeks a leader who thrives in a fast-paced, evolving environment. If you have a track record in office management and leadership within manufacturing or distribution, this role is your chance to make a significant impact.
This position features a variable shift schedule, ideal for those who enjoy non-traditional hours. The first 90 days are in-office from 8 AM to 5 PM, Monday through Friday, allowing for thorough onboarding. Afterward, transition to a hybrid model with two consecutive weekdays off, shifting to 12 PM - 8 PM focus to align with West Coast operations, including some remote weekend work. Embrace flexibility while driving operational excellence in a supportive, growth-oriented company.
Key Responsibilities
Operational Oversight and Daily Management
As the Office and Dispatch Manager, you will oversee all day-to-day office functions, ensuring seamless scheduling, documentation, reporting, and coordination. Your efforts will directly support production schedules and distribution goals, keeping the entire operation running like clockwork. From managing dispatch logistics to streamlining administrative processes, your keen eye for detail will be crucial in maintaining high efficiency.
Team Leadership and Development
Lead by example as you supervise, train, and mentor a team of office staff. Foster a culture of accountability, peak performance, and collaborative teamwork. Your leadership will inspire motivation and drive results in a high-growth setting.
Customer Service Excellence
Act as the primary point of contact for escalated customer and stakeholder issues. Deliver prompt, professional resolutions that enhance satisfaction for internal teams and external partners alike, strengthening the company's reputation for reliability.
Compliance, Safety, and Continuous Improvement
Uphold strict adherence to company policies, industry regulations, and safety standards. Proactively identify opportunities for process enhancements, optimizing workflows, communication channels, and overall efficiency to propel the business forward.
Cross-Functional Collaboration and Reporting
Collaborate closely with operations, warehouse, logistics, and sales teams to facilitate scheduling, order fulfillment, and strategic objectives. Maintain meticulous records, produce insightful reports, and assist with audits to ensure compliance and data integrity.
Required Qualifications
To excel in this Office and Dispatch Manager role, candidates should possess proven leadership experience and strong office management skills, ideally in manufacturing or distribution. Adaptability to variable shifts, including evenings and weekends, is essential. Key qualifications include excellent organizational abilities, superior communication, proficiency in office software, and a passion for process improvement. A bachelor's degree in business administration or a related field is preferred, along with 3-5 years of relevant experience. Must be comfortable with hybrid work and thrive in dynamic, non-traditional schedules.
Why Join Us?
Join a legacy company thriving since the 1950s, now in a tremendous growth phase, and be part of its exciting future. Enjoy competitive compensation, comprehensive benefits, and a flexible hybrid schedule that prioritizes work-life balance. Robert Half Permanent Placement ensures a smooth hiring process, connecting top talent like you with rewarding careers. Keywords: Office Manager jobs Tonawanda NY, Dispatch Manager manufacturing, hybrid office roles New York, leadership positions distribution. Apply today to elevate your career!
Locations
- Tonawanda, New York, United States
Salary
55,000 - 65,000 USD / yearly
55,000 - 65,000 USD / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Office Managementintermediate
- Team Leadershipintermediate
- Scheduling and Coordinationintermediate
- Customer Serviceintermediate
- Compliance and Safetyintermediate
- Process Improvementintermediate
- Cross-Functional Collaborationintermediate
- Reporting and Documentationintermediate
- Administrative Oversightintermediate
- Operational Efficiencyintermediate
Required Qualifications
- Proven leadership skills and developed office management experience (experience)
- Ability to manage variable shifts including west coast hours (12 PM - 8 PM) and some weekends (experience)
- Experience in manufacturing or distribution environments preferred (experience)
- Strong organizational and multitasking abilities (experience)
- Excellent communication and interpersonal skills (experience)
- Proficiency in office software and reporting tools (experience)
- Commitment to compliance, safety, and continuous improvement (experience)
- Adaptability to hybrid work model after initial 90-day onboarding (experience)
Responsibilities
- Manage day-to-day office activities including scheduling, documentation, reporting, and coordination to support production and distribution goals
- Supervise, train, and mentor office staff to promote accountability, performance, and teamwork
- Serve as a point of contact for escalated issues ensuring prompt and professional resolution for both internal and external stakeholders
- Ensure office operations align with company policies, industry standards, and compliance requirements
- Identify and implement process improvements to streamline administrative workflows, improve communication, and enhance efficiency
- Partner with operations, warehouse, logistics, and sales teams to support scheduling, order fulfillment, and overall business objectives
- Maintain accurate records, generate reports, and support audits or compliance reviews when required
Benefits
- general: Competitive salary range of $55,000 - $65,000 based on experience
- general: Comprehensive total benefits package including health, dental, and vision insurance
- general: Hybrid work model after initial 90 days with flexible scheduling
- general: Opportunity to join a growing company established since the 1950s
- general: Professional development and leadership growth opportunities
- general: Supportive team environment with emphasis on work-life balance through consecutive days off
Tags & Categories
Answer 10 quick questions to check your fit for Office and Dispatch Manager - Careers at Robert Half @ Robert Half.
Related Books and Jobs
Office and Dispatch Manager - Careers at Robert Half
Robert Half
Office and Dispatch Manager - Careers at Robert Half
Job Description
About the Office and Dispatch Manager Role
Robert Half Permanent Placement is excited to partner with a premier Manufacturing & Distribution company in Tonawanda, New York, United States to find a dynamic Office and Dispatch Manager. This is a full-time position offering a starting salary of $55,000 - $65,000 annually, depending on your experience level, plus a robust benefits package. Our client, a longstanding pillar in the industry since the 1950s, is experiencing explosive growth and seeks a leader who thrives in a fast-paced, evolving environment. If you have a track record in office management and leadership within manufacturing or distribution, this role is your chance to make a significant impact.
This position features a variable shift schedule, ideal for those who enjoy non-traditional hours. The first 90 days are in-office from 8 AM to 5 PM, Monday through Friday, allowing for thorough onboarding. Afterward, transition to a hybrid model with two consecutive weekdays off, shifting to 12 PM - 8 PM focus to align with West Coast operations, including some remote weekend work. Embrace flexibility while driving operational excellence in a supportive, growth-oriented company.
Key Responsibilities
Operational Oversight and Daily Management
As the Office and Dispatch Manager, you will oversee all day-to-day office functions, ensuring seamless scheduling, documentation, reporting, and coordination. Your efforts will directly support production schedules and distribution goals, keeping the entire operation running like clockwork. From managing dispatch logistics to streamlining administrative processes, your keen eye for detail will be crucial in maintaining high efficiency.
Team Leadership and Development
Lead by example as you supervise, train, and mentor a team of office staff. Foster a culture of accountability, peak performance, and collaborative teamwork. Your leadership will inspire motivation and drive results in a high-growth setting.
Customer Service Excellence
Act as the primary point of contact for escalated customer and stakeholder issues. Deliver prompt, professional resolutions that enhance satisfaction for internal teams and external partners alike, strengthening the company's reputation for reliability.
Compliance, Safety, and Continuous Improvement
Uphold strict adherence to company policies, industry regulations, and safety standards. Proactively identify opportunities for process enhancements, optimizing workflows, communication channels, and overall efficiency to propel the business forward.
Cross-Functional Collaboration and Reporting
Collaborate closely with operations, warehouse, logistics, and sales teams to facilitate scheduling, order fulfillment, and strategic objectives. Maintain meticulous records, produce insightful reports, and assist with audits to ensure compliance and data integrity.
Required Qualifications
To excel in this Office and Dispatch Manager role, candidates should possess proven leadership experience and strong office management skills, ideally in manufacturing or distribution. Adaptability to variable shifts, including evenings and weekends, is essential. Key qualifications include excellent organizational abilities, superior communication, proficiency in office software, and a passion for process improvement. A bachelor's degree in business administration or a related field is preferred, along with 3-5 years of relevant experience. Must be comfortable with hybrid work and thrive in dynamic, non-traditional schedules.
Why Join Us?
Join a legacy company thriving since the 1950s, now in a tremendous growth phase, and be part of its exciting future. Enjoy competitive compensation, comprehensive benefits, and a flexible hybrid schedule that prioritizes work-life balance. Robert Half Permanent Placement ensures a smooth hiring process, connecting top talent like you with rewarding careers. Keywords: Office Manager jobs Tonawanda NY, Dispatch Manager manufacturing, hybrid office roles New York, leadership positions distribution. Apply today to elevate your career!
Locations
- Tonawanda, New York, United States
Salary
55,000 - 65,000 USD / yearly
55,000 - 65,000 USD / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Office Managementintermediate
- Team Leadershipintermediate
- Scheduling and Coordinationintermediate
- Customer Serviceintermediate
- Compliance and Safetyintermediate
- Process Improvementintermediate
- Cross-Functional Collaborationintermediate
- Reporting and Documentationintermediate
- Administrative Oversightintermediate
- Operational Efficiencyintermediate
Required Qualifications
- Proven leadership skills and developed office management experience (experience)
- Ability to manage variable shifts including west coast hours (12 PM - 8 PM) and some weekends (experience)
- Experience in manufacturing or distribution environments preferred (experience)
- Strong organizational and multitasking abilities (experience)
- Excellent communication and interpersonal skills (experience)
- Proficiency in office software and reporting tools (experience)
- Commitment to compliance, safety, and continuous improvement (experience)
- Adaptability to hybrid work model after initial 90-day onboarding (experience)
Responsibilities
- Manage day-to-day office activities including scheduling, documentation, reporting, and coordination to support production and distribution goals
- Supervise, train, and mentor office staff to promote accountability, performance, and teamwork
- Serve as a point of contact for escalated issues ensuring prompt and professional resolution for both internal and external stakeholders
- Ensure office operations align with company policies, industry standards, and compliance requirements
- Identify and implement process improvements to streamline administrative workflows, improve communication, and enhance efficiency
- Partner with operations, warehouse, logistics, and sales teams to support scheduling, order fulfillment, and overall business objectives
- Maintain accurate records, generate reports, and support audits or compliance reviews when required
Benefits
- general: Competitive salary range of $55,000 - $65,000 based on experience
- general: Comprehensive total benefits package including health, dental, and vision insurance
- general: Hybrid work model after initial 90 days with flexible scheduling
- general: Opportunity to join a growing company established since the 1950s
- general: Professional development and leadership growth opportunities
- general: Supportive team environment with emphasis on work-life balance through consecutive days off
Tags & Categories
Answer 10 quick questions to check your fit for Office and Dispatch Manager - Careers at Robert Half @ Robert Half.
Related Books and Jobs