About the Operations Manager Role at Robert Half

Robert Half, a global leader in professional services and talent solutions, is seeking a dynamic Operations Manager to join our team in Charlotte, North Carolina, United States. This full-time position offers an exciting opportunity to lead daily operations, drive business performance, and foster a high-performing team environment. As an Operations Manager, you will play a pivotal role in ensuring operational efficiency, quality control, and alignment with company standards. If you thrive in fast-paced settings, excel in leadership, and have a passion for optimizing processes, this Operations Manager job in Charlotte, NC is your chance to advance your career with a renowned organization like Robert Half.

In this key leadership position, you'll oversee all aspects of local operations, from team management to compliance and growth initiatives. Charlotte, known as the Queen City and a booming hub for finance, technology, and business services, provides the perfect backdrop for this role. With Robert Half's commitment to innovation and client success, you'll contribute to projects that make a real impact while enjoying the vibrant lifestyle of one of the fastest-growing cities in the U.S.

Key Responsibilities

• Manage the daily operations of the Charlotte location to ensure maximum efficiency, safety protocols, and profitability metrics are met consistently.
• Provide inspirational leadership and hands-on mentorship to the local team, promoting a culture of high-quality performance, attention to detail, and continuous growth.
• Lead recruitment efforts by conducting interviews, evaluating candidates, and managing all hiring needs to build a top-tier team.
• Design, develop, and implement comprehensive training programs to effectively onboard new employees and uphold rigorous company standards across all functions.
• Perform regular site visits to monitor project progress, assess work quality firsthand, and address any performance gaps or challenges proactively.
• Ensure full compliance with all company policies, procedures, and critical safety regulations to mitigate risks and maintain operational excellence.
• Facilitate clear communication of critical updates, key performance metrics, and emerging challenges to the corporate office for strategic decision-making.
• Act as the face of Robert Half in the local Charlotte market, fostering valuable relationships with stakeholders and upholding our esteemed brand values.
• Collaborate dynamically on additional tasks and initiatives to support overall team operations, project success, and long-term business objectives.

Required Qualifications for Operations Manager

To succeed in this Operations Manager position at Robert Half in Charlotte, NC, candidates should bring a blend of proven experience and essential skills. We prioritize individuals with:

• Bachelor's degree in Business Administration, Operations Management, or a related field (preferred).
• 5+ years of experience in operations management, ideally in professional services, staffing, or similar industries.
• Demonstrated leadership experience with the ability to mentor and motivate teams toward peak performance.
• Strong recruitment background, including interviewing, hiring, and talent acquisition strategies.
• Proficiency in developing training programs and ensuring compliance with safety and regulatory standards.
• Excellent communication skills for reporting metrics and building stakeholder relationships.
• Analytical mindset with expertise in performance monitoring, process optimization, and problem-solving.
• Familiarity with Charlotte's local market dynamics is a plus.

Key skills include operations management, team leadership, recruitment, employee training, compliance, performance reporting, and relationship building—making this role ideal for seasoned professionals seeking Operations Manager careers in Charlotte.

Why Join Robert Half as an Operations Manager?

At Robert Half, we invest in our people as much as our clients. This role offers a competitive salary around $85,000 USD yearly, plus a robust benefits package including health insurance, 401(k) matching, paid time off, and professional development opportunities. Join a collaborative culture where your leadership can drive real results in Charlotte's thriving economy. Apply now for this full-time Operations Manager job and elevate your career with a Fortune 500 company dedicated to your success.

Robert Half is an equal opportunity employer committed to diversity and inclusion. We encourage applications from all qualified candidates. (Word count: 728)