About the Role

Join Robert Half as an Organizational Change Management & Training Coordinator in vibrant Nashville, Tennessee. This pivotal full-time role is essential for guiding our client's legal teams through seamless technology adoptions. You will craft and execute change management strategies, communication plans, and tailored training programs that empower lawyers and staff to embrace new systems with confidence. Working closely with IT, functional teams, and leadership, you'll assess readiness, mitigate risks, and ensure minimal disruption while maximizing the value of innovative tools. Ideal for professionals passionate about instructional design, adult learning, and driving cultural shifts in legal technology environments, this position offers the chance to make a tangible impact on organizational success.

At Robert Half, we specialize in connecting top talent with leading organizations, and this role exemplifies our commitment to fostering technology adoption in dynamic professional services firms. With a focus on clear, practical training customized for legal workflows, you'll build trust and proficiency across all levels. If you excel at simplifying complex technical concepts and collaborating across diverse teams, this opportunity in Nashville, TN, is your next career milestone.

Key Responsibilities

Planning and Execution

• Develop and implement robust change management strategies and training initiatives to accelerate technology adoption.
• Partner with IT and business stakeholders to synchronize efforts with project timelines and business objectives.
• Conduct thorough readiness assessments and risk analyses, creating interventions that reduce downtime and enhance user buy-in.
• Design comprehensive communication plans to maintain transparency and engagement throughout the change process.

Collaboration and Communication

• Act as the central hub for all change management and training activities, ensuring alignment with broader operational goals.
• Engage cross-functional teams to embed change and training seamlessly into daily workflows.
• Cultivate strong relationships with executives, managers, and end-users, providing expert guidance on system adoption.
• Lead interactive workshops, feedback forums, and training sessions to refine and optimize strategies based on real-time input.

Operational Oversight

• Create and deliver diverse training formats, from in-person sessions and e-learning courses to hands-on materials.
• Track and analyze training effectiveness and adoption metrics, iterating programs for continuous improvement.
• Produce intuitive user guides, quick-reference resources, and support documentation for sustained usability.
• Offer post-go-live support, including refresher training and troubleshooting to ensure long-term success.

Process Optimization and Innovation

• Pinpoint inefficiencies in training and change processes, implementing streamlined approaches for greater impact.
• Monitor emerging trends in change management, instructional design, and legal tech, proposing cutting-edge solutions.
• Continuously evolve methodologies to adapt to evolving organizational needs and industry standards.

Required Qualifications

To thrive in this Organizational Change Management & Training Coordinator role at Robert Half, candidates should bring a blend of strategic insight and hands-on expertise. A Bachelor's degree in Organizational Development, Education, Business Administration, or a related field is required, along with 3-5 years of direct experience in change management and training within technology implementations, preferably in legal or professional services. Mastery of adult learning principles, instructional design methodologies (such as ADDIE), and change frameworks like ADKAR or Prosci is essential.

Key skills include exceptional facilitation, stakeholder engagement, and the ability to translate technical jargon into accessible language for non-technical users like lawyers and administrative staff. Proficiency in tools like Articulate Storyline, Microsoft Office Suite, LMS platforms, and virtual collaboration software is a must. Strong analytical skills for measuring adoption rates, along with a proactive mindset for process innovation, will set you apart. Excellent written and verbal communication, cultural sensitivity, and the agility to manage multiple projects in a fast-paced environment are non-negotiable.

Why Join Us

Robert Half offers more than a job—it's a launchpad for your career in Nashville's thriving professional landscape. Enjoy a competitive salary of $100,000, plus a rich benefits package including comprehensive health coverage, 401(k) matching, generous PTO, and professional growth opportunities. Work in a supportive, hybrid environment that values work-life balance and innovation. Be part of a team driving real transformation in legal technology, with endless potential for advancement. Apply now and shape the future of change management with Robert Half!