Parts Counter Sales Specialist - Schenectady, NY Opportunity

Are you a technical expert who thrives in a customer-facing role? Robert Half is excited to partner with a premier client in Schenectady, New York, United States to find a skilled Parts Counter Sales Specialist. This full-time position offers a predictable Monday–Friday schedule from 8:00 AM to 5:00 PM, with no evenings or weekends, making it perfect for work-life balance. If you have deep knowledge of HVAC parts, hydronic heating systems, and enjoy blending sales, customer service, and hands-on fulfillment, this role is your next career step.

In this dynamic position, you'll be the go-to expert for customers seeking parts, fittings, pipe, fixtures, and more. Our client specializes in heating solutions, and you'll play a key role in driving sales growth while delivering exceptional service. With Schenectady's growing industrial sector and proximity to Albany, this location offers access to a robust market for HVAC professionals. Robert Half's expertise ensures a seamless hiring process, connecting top talent like you with rewarding opportunities.

About the Role

The Parts Counter Sales Specialist is more than just a sales position—it's a technical advisory role in a fast-paced parts counter environment. You'll assist walk-in and phone customers with everything from simple part lookups to complex hydronic system designs. Expect a mix of desk work (quotations, orders) and physical tasks (picking and packaging). This role suits self-starters with product knowledge who excel at building relationships and solving problems on the spot. Ideal candidates have experience in plumbing, HVAC, or industrial supplies, particularly baseboard, radiant, and steam heating systems. Join a team that's committed to quality and customer satisfaction in Schenectady's vibrant economy.

Key Responsibilities

Your day-to-day will keep you engaged and challenged:

• Quotation Mastery: Craft precise quotes for diverse product inquiries, ensuring competitive pricing and accuracy.
• Technical Guidance: Offer in-depth product info and troubleshoot issues, positioning yourself as a trusted advisor.
• Order Lifecycle Management: Handle sales from inquiry to delivery, including pulling parts like fittings, pipe, and fixtures.
• Customer Responsiveness: Answer questions swiftly and follow up proactively to maintain satisfaction.
• Hands-On Fulfillment: Physically prepare orders for pickup or shipment, ensuring everything is packed correctly.
• System Expertise: Design, size, and diagnose hydronic heating systems—baseboard, radiant, steam, and beyond.
• Sales Development: Attend networking events, trainings, and groups to boost leads and industry presence.

These duties demand a blend of technical acumen, sales savvy, and physical capability, making it rewarding for versatile professionals.

Required Qualifications

To succeed, bring these essentials:

• Proven experience in parts sales, counter service, or HVAC/plumbing retail.
• Strong technical knowledge of heating systems, parts, and related products.
• Excellent verbal communication for customer interactions.
• Ability to lift and handle inventory (up to 50 lbs).
• Familiarity with order processing software a plus.
• High school diploma required; technical certification preferred.
• Local to Schenectady, NY, or willing to relocate.

Robert Half prioritizes candidates with 2+ years in similar roles and a passion for technical sales.

Why Join Us?

Beyond the $20/hour starting pay (equating to $41,600–$52,000 annually based on full-time hours), enjoy a stable schedule, professional growth, and a supportive culture. Our client's Schenectady location boasts modern facilities and a collaborative team. Through Robert Half, access top-tier benefits like career coaching, skill-building resources, and exclusive job networks. This role offers upward mobility into senior sales or management. In New York's Capital Region, benefit from low cost of living, outdoor recreation, and proximity to tech hubs. SEO keywords: Parts Counter Sales jobs Schenectady NY, HVAC Sales Specialist, Hydronic Heating Technician, Robert Half Careers. Apply now to elevate your career!

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