About the Patient Access Specialist - 3rd Shift Role at Robert Half

Are you a detail-oriented professional with a passion for healthcare and exceptional patient service? Robert Half is proud to partner with a leading healthcare facility in Nashua, New Hampshire, to recruit dedicated Patient Access Specialists for an exciting 3rd shift opportunity (11:00pm - 7:00am). This is a contract-to-permanent position with multiple openings, offering a pathway to stable, long-term employment in the dynamic healthcare sector. As a Patient Access Specialist, you'll be the first point of contact for patients, ensuring seamless admissions, accurate registration, and compliance with all regulatory standards. This on-site role in Nashua, NH, is perfect for night owls who thrive in fast-paced environments and want to make a meaningful impact on patient care.

Working through Robert Half, you'll gain access to top-tier healthcare organizations while benefiting from our expertise in staffing and career development. With $18.05/hour starting pay and shift differentials, this position offers competitive compensation in the Nashua job market. Join a team committed to excellence and patient-centered care in one of New Hampshire's premier medical facilities.

Key Responsibilities

In this critical role, you'll handle a variety of tasks to support efficient patient flow and revenue cycle management:

• Accurately assign Medical Record Numbers (MRNs) and verify medical necessity, ensuring 100% compliance with federal and state healthcare regulations like HIPAA and Medicare guidelines.
• Deliver crystal-clear instructions to patients, meticulously collect insurance details, and process physician orders while maintaining the highest standards of customer service in a high-volume setting.
• Consistently meet point-of-service collection targets by pre-registering patient accounts, gathering vital demographic, insurance, and financial information through efficient inbound and outbound calls.
• Thoroughly explain and secure signatures on consent and treatment forms, empowering patients with full understanding of their rights, responsibilities, and care plans.
• Verify insurance eligibility in real-time and input comprehensive benefit data to streamline billing processes, minimize denials, and enhance overall claims accuracy.
• Leverage advanced healthcare software tools to proactively identify potential non-payment issues for Medicare patients, distribute mandatory forms like ABNs, and compile all necessary documentation.
• Perform regular audits on patient accounts to uphold accuracy, compliance, and quality standards, delivering insightful feedback to leadership for continuous process improvement.
• Uphold a compassionate, empathetic, and detail-oriented demeanor in every patient interaction, fostering trust and aligning with the organization's mission for superior customer service.
• Provide essential patient education materials, ensuring all documentation is completed promptly, correctly, and with the utmost attention to detail.

Required Qualifications for Patient Access Specialists

To succeed in this 3rd shift Patient Access Specialist role, candidates should possess:

• A high school diploma or GED; associate's degree in healthcare administration or related field preferred.
• 1+ years of experience in patient access, registration, admissions, or similar healthcare front-office roles.
• Proven expertise in insurance verification, medical necessity checks, and point-of-service collections.
• Exceptional verbal and written communication skills for interacting with diverse patients, families, and healthcare providers.
• Technical proficiency in EHR systems (e.g., Epic, Cerner), billing software, and Microsoft Office Suite.
• Ability to work independently during overnight shifts with strong time management and multitasking abilities.
• Unwavering commitment to patient privacy, HIPAA compliance, and ethical standards.
• Physical ability to sit/stand for extended periods and handle high-stress situations calmly.

No prior night shift experience required – we'll provide training to ensure your success!

Why Join Us? Benefits of Working with Robert Half in Nashua, NH

Choosing Robert Half means more than just a job – it's a career launchpad. Enjoy contract-to-permanent progression with full benefits upon conversion, including health insurance, 401(k) matching, PTO, and tuition reimbursement. Our Nashua, NH location offers a vibrant community, low cost of living, and proximity to Boston's opportunities. As a Patient Access Specialist, you'll contribute to life-changing patient experiences while advancing in healthcare administration. Robert Half provides ongoing training, career coaching, and access to thousands of exclusive job openings. Apply today for this 3rd shift role and elevate your career in patient services!

Robert Half is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Keywords: Patient Access Jobs Nashua NH, Healthcare Registration, 3rd Shift Careers, Medical Billing Specialist.