Patient Access Specialist - Join Robert Half in Roanoke, Virginia

Are you a compassionate professional with a knack for organization and patient care? Robert Half is partnering with a leading healthcare provider in Roanoke, Virginia to find a dedicated Patient Access Specialist for a rewarding contract-to-permanent role. This position is perfect for individuals passionate about making a difference in patients' lives while working in a dynamic medical environment. With shifts available from 8am-4:30pm or 9am-5:30pm, Monday through Friday, you'll enjoy a predictable schedule in the heart of the Blue Ridge Mountains.

As a Patient Access Specialist, you'll be the friendly first point of contact for patients and visitors, ensuring smooth operations from registration to check-out. This role demands attention to detail, empathy, and efficiency in a fast-paced setting. Robert Half specializes in placing top talent in healthcare administration jobs, and this opportunity offers long-term stability and career growth. If you're searching for healthcare jobs in Roanoke, VA, patient access specialist careers, or medical receptionist positions near me, this is your chance to shine.

About the Role

The Patient Access Specialist position at our Roanoke healthcare facility is more than just a job—it's a gateway to a fulfilling career in patient services. Reporting to the Patient Access Supervisor, you'll handle front-desk operations, insurance verification, and scheduling to support exceptional patient experiences. This contract-to-permanent role allows you to prove your skills and transition to full-time employment with comprehensive benefits. Roanoke, VA, known for its vibrant community and outdoor lifestyle, provides an ideal backdrop for balancing work and life. Expand your expertise in patient registration, insurance verification, and HIPAA compliance while contributing to high-quality healthcare delivery.

Key Responsibilities

Your day-to-day duties will keep you engaged and impactful:

• Warmly greet patients and visitors, creating a welcoming and professional atmosphere that sets a positive tone for their visit.
• Execute precise patient registrations by collecting demographic information, verifying insurance eligibility, and updating electronic health records (EHR) accurately.
• Manage appointment scheduling, including bookings, confirmations, reminders, and rescheduling to optimize clinic flow and reduce no-shows.
• Handle payment processing for co-pays, deductibles, and self-pay accounts, while reconciling daily cash drawers and preparing financial reports.
• Collaborate seamlessly with nurses, physicians, and administrative teams to ensure efficient patient throughput from arrival to departure.
• Uphold the highest standards of patient confidentiality in compliance with HIPAA and other federal/state regulations.
• Respond empathetically to patient inquiries, resolve concerns promptly, and escalate complex issues to appropriate staff.
• Provide detailed guidance on services, policies, and billing to empower patients throughout their healthcare journey.
• Monitor records for inaccuracies, report discrepancies, and participate in quality improvement initiatives.
• Support additional front-office tasks such as managing wait times, preparing charts, and maintaining a tidy reception area.

Required Qualifications

To succeed in this Patient Access Specialist role, bring the following:

• High school diploma or GED required; associate's degree in healthcare administration preferred.
• 1+ years of experience in patient access, medical reception, or similar healthcare setting.
• Proficiency in medical office software (e.g., Epic, Cerner) and Microsoft Office Suite.
• Strong understanding of insurance types (Medicare, Medicaid, commercial), billing codes, and verification processes.
• Exceptional customer service skills with the ability to handle high-volume interactions compassionately.
• Demonstrated organizational skills to multitask in a busy environment.
• Impeccable attention to detail for accurate data entry and financial handling.
• Ability to pass background check and maintain compliance with healthcare standards.

No prior experience? Robert Half offers training support for motivated candidates eager to enter healthcare administration careers.

Why Join Us

Partnering with Robert Half means access to premier opportunities in Roanoke's thriving healthcare sector. Enjoy competitive starting pay at $17/hour (approximately $35,000-$42,000 annually based on full-time hours), a clear path to permanent employment, and a supportive culture focused on your success. Benefit from flexible shifts, professional development, and the chance to work in a state-of-the-art facility serving the Roanoke community.

Roanoke, Virginia, offers an unbeatable quality of life with proximity to the Appalachian Trail, Mill Mountain Star, and a growing job market. As a Robert Half candidate, you'll gain exposure to top employers, resume-building experience, and networking in patient services jobs. This role supports work-life balance with no evenings or weekends, perfect for locals or those relocating to Virginia.

Ready to launch your career as a Patient Access Specialist? Apply now through Robert Half for jobs in Roanoke, VA and take the first step toward a stable, rewarding future in healthcare. We look forward to welcoming you to our team!