About the Patient Registration Specialist Role

Join Robert Half's esteemed healthcare staffing network as a Patient Registration Specialist in Kalamazoo, Michigan. This dynamic 4–6 week contract position offers a unique opportunity to immerse yourself in a high-volume hospital emergency department, where precision meets compassion. As a vital frontline team member, you'll ensure seamless patient onboarding, contributing directly to exceptional patient care and operational efficiency. Ideal for detail-oriented professionals seeking temporary healthcare roles with nights and weekends, this position at a premier Kalamazoo hospital provides hands-on experience in patient services, insurance verification, and administrative support. Robert Half specializes in connecting top talent like you with rewarding healthcare jobs in Kalamazoo, MI, fostering career growth through our extensive network.

Why This Role Stands Out in Kalamazoo's Healthcare Scene

Kalamazoo, Michigan, is a hub for medical excellence, home to renowned institutions like Bronson Healthcare and Western Michigan University Homer Stryker M.D. School of Medicine. In this fast-paced emergency department setting, you'll handle diverse patient needs—from urgent admissions to routine registrations—while mastering electronic health record systems and billing protocols. Perfect for those exploring healthcare administration careers, this Robert Half opportunity emphasizes work-life balance with a short-term commitment, yet offers pathways to longer engagements. With a competitive $19 hourly rate, enjoy the stability of weekly pay and the prestige of working with top-tier medical teams.

Key Responsibilities

Your role as a Patient Registration Specialist will be multifaceted, demanding accuracy, empathy, and efficiency in a 24/7 environment. Key duties include:

• Accurately registering emergency department patients, managing both inpatient and outpatient admissions with meticulous attention to demographic and financial details.
• Efficiently entering patient information into hospital computer systems, ensuring zero errors in high-pressure scenarios.
• Verifying insurance eligibility and coverage to facilitate smooth billing and reduce claim denials.
• Courteously collecting co-pays, deductibles, and payments while maintaining patient dignity.
• Conducting thorough interviews with patients and families to compile complete registration data.
• Preparing admissions paperwork, forms, and documentation for compliance and efficiency.
• Providing essential clerical and secretarial support to streamline hospital workflows.
• Guiding patients through the facility, offering directions or escorts to enhance their experience.
• Monitoring real-time bed availability and relaying critical updates to clinical staff.
• Assisting with patient transfers and discharges to ensure seamless care continuum.

These responsibilities highlight the pivotal role you play in patient satisfaction and hospital throughput, making this an ideal entry or bridge position in healthcare.

Required Qualifications

To excel in this Patient Registration Specialist role with Robert Half, candidates should possess:

• A high school diploma or GED; associate's degree in healthcare administration preferred.
• 1+ years of experience in patient registration, medical office, or customer-facing healthcare roles.
• Proficiency in EHR systems like Epic or Cerner, plus strong typing and data entry skills (40+ WPM).
• Demonstrated expertise in insurance verification, HIPAA compliance, and medical terminology.
• Exceptional customer service skills, with the compassion to support anxious patients during emergencies.
• Availability for night and weekend shifts in a rotating schedule.
• Physical ability to stand for extended periods and assist with patient mobility.
• Impeccable attention to detail, multitasking prowess, and resilience in fast-paced settings.

Robert Half values diverse backgrounds; prior healthcare exposure is a plus but not mandatory for motivated candidates ready to learn.

Why Join Us at Robert Half?

Partnering with Robert Half means more than a job—it's a career launchpad. Enjoy $19/hour pay (equating to approximately $39,520 annually for full-time equivalent), weekly direct deposit, and comprehensive support from our Kalamazoo recruitment experts. This contract role builds your resume with hospital experience, opening doors to permanent healthcare positions. Benefit from our exclusive training resources, employee discounts, and vast job network across Michigan. In Kalamazoo's thriving healthcare market, Robert Half stands out for placing professionals in roles that matter. Apply today to experience compassionate care from the inside out, advance your skills, and contribute to life-changing hospital operations. Join thousands who've elevated their careers through Robert Half—your next step awaits!

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