Patient Service Representative - Careers at Robert Half
Robert Half
Patient Service Representative - Careers at Robert Half
Job Description
About the Patient Service Representative Role
Join Robert Half's esteemed healthcare staffing network as a Patient Service Representative in Greenville, South Carolina. This exciting contract-to-permanent position offers you the chance to be at the forefront of patient care in a dynamic, high-volume call center environment. As a Patient Service Representative, you'll serve as the first point of contact for patients, delivering exceptional customer service while managing administrative tasks that keep healthcare operations running smoothly. Located in the heart of Greenville, SC, this in-office role is perfect for detail-oriented professionals passionate about healthcare and ready to transition into a stable, permanent career path with one of the nation's leading healthcare providers.
Robert Half specializes in connecting top talent with rewarding opportunities, and this Patient Service Representative position exemplifies our commitment to meaningful placements. With Greenville's growing healthcare sector, you'll contribute to a team that's transforming patient experiences daily. Whether you're scheduling appointments, handling registrations, or resolving inquiries, your work will directly impact lives in the community. This role demands resilience in a fast-paced setting but rewards you with the satisfaction of superior patient service and professional growth.
Key Responsibilities
As a Patient Service Representative, your day will be filled with impactful tasks:
- Handle 60–80 inbound and outbound calls daily, addressing patient inquiries with empathy and efficiency.
- Provide outstanding customer service, ensuring every patient interaction exceeds expectations.
- Accurately enter and update patient data in electronic systems to maintain precise records.
- Schedule patient appointments seamlessly, coordinating with providers for optimal availability.
- Process patient registrations, verifying insurance and completing all required documentation.
- Resolve patient concerns related to appointments, billing, or services promptly.
- Collaborate with call center team members to uphold operational excellence.
- Maintain strict confidentiality and adhere to HIPAA and other healthcare regulations.
- Prioritize tasks and meet deadlines in a high-pressure environment.
- Foster clear communication among patients, providers, and internal teams.
Required Qualifications
To excel as a Patient Service Representative with Robert Half in Greenville, SC, bring the following:
- High school diploma or GED; associate's degree in healthcare administration or related field preferred.
- 1-2 years of experience in customer service, call centers, or healthcare settings.
- Proven ability to manage high call volumes (60-80 calls/day) with composure.
- Strong proficiency in data entry, EHR systems, and Microsoft Office Suite.
- Exceptional verbal and written communication skills with a patient-centric approach.
- Deep understanding of healthcare compliance, including HIPAA privacy rules.
- Organizational skills to multitask and prioritize effectively.
- Empathy, active listening, and problem-solving abilities.
- Team-oriented mindset for collaborative environments.
- Availability for full-time, in-office work in Greenville, South Carolina, United States.
Robert Half values candidates who demonstrate reliability, adaptability, and a commitment to excellence in patient services. Previous medical office or call center experience is a plus but not mandatory—we provide training to set you up for success.
Why Join Us at Robert Half?
Choosing Robert Half means investing in your career's future. This Patient Service Representative role starts as a contract but offers a clear path to permanent employment, complete with comprehensive benefits like health insurance, retirement plans, and paid time off. Earn competitive pay at $19 per hour (approximately $39,520 annually based on full-time hours), with opportunities for raises upon conversion.
Work in Greenville, SC—a vibrant city known for its healthcare innovation and quality of life. Enjoy Robert Half's perks, including weekly pay, professional development workshops, and access to our exclusive job network. Be part of a supportive team where your contributions to patient care are recognized and rewarded. SEO-optimized for careers in healthcare administration, customer service jobs in Greenville, SC, and Robert Half opportunities, this role positions you for long-term success in the medical field. Apply today and elevate your career with Robert Half!
(Word count: 812)
Locations
- Greenville, South Carolina, United States
Salary
39,520 - 39,520 USD / yearly
38,000 - 42,000 USD / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Customer Serviceintermediate
- High-Volume Call Handlingintermediate
- Patient Data Entryintermediate
- Appointment Schedulingintermediate
- Patient Registrationintermediate
- Healthcare Complianceintermediate
- Confidentiality Managementintermediate
- Task Prioritizationintermediate
- Team Collaborationintermediate
- Effective Communicationintermediate
Required Qualifications
- High school diploma or equivalent required; associate's degree preferred (experience)
- 1-2 years of customer service or call center experience, preferably in healthcare (experience)
- Excellent verbal and written communication skills (experience)
- Strong computer skills with proficiency in data entry systems (experience)
- Ability to handle 60-80 calls per day in a fast-paced environment (experience)
- Knowledge of healthcare regulations and patient confidentiality (HIPAA) (experience)
- Detail-oriented with strong organizational skills (experience)
- Empathetic and patient-focused approach to service (experience)
- Ability to multitask and prioritize under pressure (experience)
- Team player with collaborative mindset (experience)
Responsibilities
- Manage 60–80 inbound and outbound calls daily to address patient inquiries and provide assistance
- Deliver outstanding customer service by ensuring patient needs are met promptly and efficiently
- Accurately input patient data into the system to maintain up-to-date records
- Schedule appointments for patients while coordinating with healthcare providers as needed
- Handle patient registration and ensure all necessary documentation is completed
- Support patients by answering questions and resolving concerns related to their appointments or healthcare services
- Collaborate with team members to maintain smooth operations within the call center environment
- Uphold confidentiality and comply with healthcare regulations during all interactions
- Monitor and prioritize tasks to ensure deadlines are consistently met
- Communicate effectively with patients, providers, and colleagues to ensure seamless service delivery
Benefits
- general: Contract-to-permanent opportunity with potential for long-term career growth
- general: Competitive hourly pay at $19/hour with potential for full-time benefits upon conversion
- general: In-office role in a supportive healthcare environment
- general: Opportunity to make a meaningful impact in patient care
- general: Professional development through Robert Half's training resources
- general: Collaborative team atmosphere in a high-volume call center
- general: Exposure to healthcare operations and patient services
- general: Weekly pay through Robert Half
- general: Pathway to permanent healthcare employment
- general: Supportive management focused on employee success
Tags & Categories
Answer 10 quick questions to check your fit for Patient Service Representative - Careers at Robert Half @ Robert Half.
Related Books and Jobs
Patient Service Representative - Careers at Robert Half
Robert Half
Patient Service Representative - Careers at Robert Half
Job Description
About the Patient Service Representative Role
Join Robert Half's esteemed healthcare staffing network as a Patient Service Representative in Greenville, South Carolina. This exciting contract-to-permanent position offers you the chance to be at the forefront of patient care in a dynamic, high-volume call center environment. As a Patient Service Representative, you'll serve as the first point of contact for patients, delivering exceptional customer service while managing administrative tasks that keep healthcare operations running smoothly. Located in the heart of Greenville, SC, this in-office role is perfect for detail-oriented professionals passionate about healthcare and ready to transition into a stable, permanent career path with one of the nation's leading healthcare providers.
Robert Half specializes in connecting top talent with rewarding opportunities, and this Patient Service Representative position exemplifies our commitment to meaningful placements. With Greenville's growing healthcare sector, you'll contribute to a team that's transforming patient experiences daily. Whether you're scheduling appointments, handling registrations, or resolving inquiries, your work will directly impact lives in the community. This role demands resilience in a fast-paced setting but rewards you with the satisfaction of superior patient service and professional growth.
Key Responsibilities
As a Patient Service Representative, your day will be filled with impactful tasks:
- Handle 60–80 inbound and outbound calls daily, addressing patient inquiries with empathy and efficiency.
- Provide outstanding customer service, ensuring every patient interaction exceeds expectations.
- Accurately enter and update patient data in electronic systems to maintain precise records.
- Schedule patient appointments seamlessly, coordinating with providers for optimal availability.
- Process patient registrations, verifying insurance and completing all required documentation.
- Resolve patient concerns related to appointments, billing, or services promptly.
- Collaborate with call center team members to uphold operational excellence.
- Maintain strict confidentiality and adhere to HIPAA and other healthcare regulations.
- Prioritize tasks and meet deadlines in a high-pressure environment.
- Foster clear communication among patients, providers, and internal teams.
Required Qualifications
To excel as a Patient Service Representative with Robert Half in Greenville, SC, bring the following:
- High school diploma or GED; associate's degree in healthcare administration or related field preferred.
- 1-2 years of experience in customer service, call centers, or healthcare settings.
- Proven ability to manage high call volumes (60-80 calls/day) with composure.
- Strong proficiency in data entry, EHR systems, and Microsoft Office Suite.
- Exceptional verbal and written communication skills with a patient-centric approach.
- Deep understanding of healthcare compliance, including HIPAA privacy rules.
- Organizational skills to multitask and prioritize effectively.
- Empathy, active listening, and problem-solving abilities.
- Team-oriented mindset for collaborative environments.
- Availability for full-time, in-office work in Greenville, South Carolina, United States.
Robert Half values candidates who demonstrate reliability, adaptability, and a commitment to excellence in patient services. Previous medical office or call center experience is a plus but not mandatory—we provide training to set you up for success.
Why Join Us at Robert Half?
Choosing Robert Half means investing in your career's future. This Patient Service Representative role starts as a contract but offers a clear path to permanent employment, complete with comprehensive benefits like health insurance, retirement plans, and paid time off. Earn competitive pay at $19 per hour (approximately $39,520 annually based on full-time hours), with opportunities for raises upon conversion.
Work in Greenville, SC—a vibrant city known for its healthcare innovation and quality of life. Enjoy Robert Half's perks, including weekly pay, professional development workshops, and access to our exclusive job network. Be part of a supportive team where your contributions to patient care are recognized and rewarded. SEO-optimized for careers in healthcare administration, customer service jobs in Greenville, SC, and Robert Half opportunities, this role positions you for long-term success in the medical field. Apply today and elevate your career with Robert Half!
(Word count: 812)
Locations
- Greenville, South Carolina, United States
Salary
39,520 - 39,520 USD / yearly
38,000 - 42,000 USD / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Customer Serviceintermediate
- High-Volume Call Handlingintermediate
- Patient Data Entryintermediate
- Appointment Schedulingintermediate
- Patient Registrationintermediate
- Healthcare Complianceintermediate
- Confidentiality Managementintermediate
- Task Prioritizationintermediate
- Team Collaborationintermediate
- Effective Communicationintermediate
Required Qualifications
- High school diploma or equivalent required; associate's degree preferred (experience)
- 1-2 years of customer service or call center experience, preferably in healthcare (experience)
- Excellent verbal and written communication skills (experience)
- Strong computer skills with proficiency in data entry systems (experience)
- Ability to handle 60-80 calls per day in a fast-paced environment (experience)
- Knowledge of healthcare regulations and patient confidentiality (HIPAA) (experience)
- Detail-oriented with strong organizational skills (experience)
- Empathetic and patient-focused approach to service (experience)
- Ability to multitask and prioritize under pressure (experience)
- Team player with collaborative mindset (experience)
Responsibilities
- Manage 60–80 inbound and outbound calls daily to address patient inquiries and provide assistance
- Deliver outstanding customer service by ensuring patient needs are met promptly and efficiently
- Accurately input patient data into the system to maintain up-to-date records
- Schedule appointments for patients while coordinating with healthcare providers as needed
- Handle patient registration and ensure all necessary documentation is completed
- Support patients by answering questions and resolving concerns related to their appointments or healthcare services
- Collaborate with team members to maintain smooth operations within the call center environment
- Uphold confidentiality and comply with healthcare regulations during all interactions
- Monitor and prioritize tasks to ensure deadlines are consistently met
- Communicate effectively with patients, providers, and colleagues to ensure seamless service delivery
Benefits
- general: Contract-to-permanent opportunity with potential for long-term career growth
- general: Competitive hourly pay at $19/hour with potential for full-time benefits upon conversion
- general: In-office role in a supportive healthcare environment
- general: Opportunity to make a meaningful impact in patient care
- general: Professional development through Robert Half's training resources
- general: Collaborative team atmosphere in a high-volume call center
- general: Exposure to healthcare operations and patient services
- general: Weekly pay through Robert Half
- general: Pathway to permanent healthcare employment
- general: Supportive management focused on employee success
Tags & Categories
Answer 10 quick questions to check your fit for Patient Service Representative - Careers at Robert Half @ Robert Half.
Related Books and Jobs